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    Apple Customer Service

    3.0 (2 reviews)
    Open • Open 24 hours

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    8 months ago

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    6 months ago

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    Call-A-Tek - Business center solutions

    Call-A-Tek

    (76 reviews)

    Unprofessional I called for help and the guy just leaves me hanging and not say anything back to…read moreme? While I keep saying hello?

    Wasted my time unfortunately…read more Gus came out on 3/31/21 to give me a quote on an email migration and he was pleasant and professional. He told me he was willing and ready to take on my project and that it would be 6-8 hours of work. I thought that was a little high to move 2 email addresses and wanted to get other quotes so I let him know on 4/1 that I would be back in touch shortly. I didn't end up having the time to interview other techs so 5 days later on April 6th, I texted Gus to let him know that I wanted to proceed with him. I knew he had amazing reviews and came to the conclusion that even if the price was a little high it would be worth it to know I was getting someone knowledgeable and available. And time was of the essence so I needed to move forward. Gus never responded to my text. Yesterday, (13 days after receiving no response) I followed up and Gus' reply to me was "Hi, sorry swapped at the moment". I presume he meant swamped and that he is now not available? I honestly feel that Gus was offended that I questioned his pricing/time necessary to move 2 email addresses from hostgator to Office; but I feel as consumers, we have the right to ask questions and make the most informed decisions possible. Now, 3 weeks later I'm back to square one. Feeling frustrated and defeated. Time is our most valuable resource and nothing upsets me more than having mine wasted! Leaving 2 stars because I do feel Gus was knowledgeable and could've successfully achieved what I needed.

    Call The Ninja Computer Repair

    Call The Ninja Computer Repair

    (11 reviews)

    Harbor Gateway

    Alex is amazing! One of the nicest guys ever - his computer repair service is top notch, and will…read moredo whatever it takes to get your problems solved at VERY reasonable pricing. He definitely gets my recommendation.

    I highly recommend Call the Ninja for computer repair services…read more I had to replace the fan and battery of our church's MacBook Pro Retina Display due to a liquid spill. It was a nightmare having to head over to an Apple Store and wait through a long line. They gave me an estimate of $700 in repairs and then even forget to send me a copy of the estimate. Working with Alex was a breeze, who kept clear communication with me every step of the way. The repair price was nearly a third of what Apple was asking from me, plus a discount for non-profit organizations! Eventually, we ran into complications. The shipment of one of the parts came in late, but Alex offered a generous discount for the tardiness, despite the fact that the shipment was beyond his own control. Later, we discovered that the battery replacement we received was not what we were expecting. It was difficult to get the correct battery for such a new model. Despite the difficulties, Alex kept his cool and walked me through what steps I could take from there. He replaced my fan and returned my laptop to me, together with a refund. It's one thing to be able to provide services when things go smoothly, but it's also another thing to still provide customer satisfaction even when things don't go as planned. Alex delivers friendly customer service, effective communication and generous pricing together with his consistency. He is able to outline the situation as they are and even recommended me to another company. I would definitely recommend Call the Ninja to others and come here again. Thank you, Ninja!

    Apple Customer Service - itservices - Updated October 2026

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