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    Apple Altamonte

    2.9 (191 reviews)
    Closed 10:00 am - 9:00 pm

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    Krissia G.

    Decided to get new phones for the holidays as a gift for each other. Went to this location as it is closer to home, went right after Christmas and the store was full which we thought we were going to wait a long time but no we waited about 5 minutes. Someone came up to us right away took our information and told us to wait until an associate came to us. Daryleen was amazing, she helped us get our new phones right away. She was quick and helpful. We were done with her before we knew it. She was able to put on the screen protector on each of our phones. We got an iPhone 15 pro and iPhone 15 pro max! She was the best. :) thank you !

    Melissa B.

    Did you know your local Apple Store offers free classes??? Yep. Photo, Video, Music, Coding, Apps. There's a class for that and more. No charge. We took our first class yesterday and learned so many things we didn't know about iPhone photography. If you're investing $1000+ on a phone shouldn't you know all the features and shortcuts that it's got?! There is so much more that our phones are capable of if we take the time to learn. Michael led our class and Our minds were blown. I've been an iPhone user since 2008 and didn't know some of the features that had been available for years, lol. Love that they offer free classes for the items we're already buying. Kudos to the friendly and helpful staff at the Altamonte Springs location!

    Queen B.

    Rick gave us AMAZING service on two occasions but the wait is quite horrendous. Even after checking in it feels like you are forgotten about. I had to chase reps around the store. Quite ridiculous. Rick is nothing short of amazing and god sent. On two separate vacations saved the day on two totally different cell phones on our family vacation!! One phone had a VPN issue and the other fell into the pool as my son jumped in accomplishing an epic cannonball . Each time Rick saved the day. Definitely a vacation to remember. Rick gets 5 stars. The store itself and its protocol 3 stars. It needs revamping. It's a mess!

    Stacy F.

    They've completed revamped this location and it looks great! We popped in just to see the new digs. They re-opened their doors a little later than anticipated due to the hurricane, but it was worth a few extra days wait. The new location is bright, airy and open. It feels like you are walking into a boutique with natural light. Everything is spaced out nicely and they have tons of display merch out for you to look at and test out. Personally I don't own Apple things, but I get the draw to them. This store is a great space and loving all the updates. Overall: A Great newly re-opened location that's been completely redone. Loving the new look!

    Elyscia S.

    If If I could give zero stars I would. We first walked in at 4:40. We're told to walk behind two men standing at the back to check in. The men in front of us checked in and the person who checked them in then walked away and we were standing there for about five minutes with nobody coming up to us. I then went up to a random Apple employee and said I need to check in and somebody told us to stand there but nobody has came up to us yet. They finally checked us in at 450 and said we would be seen in 15 minutes. We waited in the designated area that they told us to wait in for 45 minutes. I saw multiple people who came in after us get seen. I stopped a employee and told them we had been waiting for 45 minutes and we had been told it would be 15 minutes and he said OK I will put you next in line. Right after he told me that he checked and somebody else and also told them it would be 15 minutes. The 20 minutes go by and somebody goes to help the same person that got checked in 45 minutes after me. I stop the employee once again and say how am I keep on being told that I'm next but people keep checking in after me and are getting seen before me. He then promises me again that I will be seen next. By this time it had been over an hour, when once again I was told I would be seen in 15 minutes. They then continue to help the person that came in 45 minutes after me. I finally was seen an hour and a half after they initially told me I would be.

    Carriers
    Arthur C.

    Stopped in to fix my daughter's phone. We had a reservation and they served us promptly they were very courtesy and informative. we has a 1 hr wait whole they fixed her back screen. We were there while I finished my work and they continued checking to see if her phone was fixed so we were not waiting for no reason. highly recommend this place for your apple needs

    A busy Saturday here at Apple with some amazing representatives. Masks are required and handed out at the door.

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    6 years ago

    Wow, I experienced the fastest iPhone upgrade ever! Plus, they gave me a $600 credit for my old iPhone.

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    Page 2 of 5

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    Review Highlights - Apple Altamonte

    We went in very upset because I could not pair my new Apple Watch with my iPhone 6+.

    Mentioned in 2 reviews

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    Apple Altamonte - computers - Updated May 2026

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