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AT&T Store

2.5 (31 reviews)
Open 10:00 am - 8:00 pm
Updated over 3 months ago

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Tom A.

One of many at&t stores around this area with the other one located just outside the mall in "uptown Altamonte". Small store with not much of a variety of phones and service was not that great one guy helping costumers and the other one was in the back so the one guy in the sales floor had to go get the other guy to come out and help, who knows what he was doing in the back. The cases for the iphones and Galaxy phones are over priced here, I would never get a case here or any accessories for my phone. This place is good if you happen to be in the mall and need to buy a phone or need to get assistance with your phone but last time I came before they would not help my brother with his cracked phone and said we had to buy something. I think this store is pathetic and I would avoid it at all cost. I have experience better service at other At&t stores but to tell someone you need to buy something to get helped is dumb plus one guy on a busy day on the sales floor, give me a break.

Rafael R.

So waited for 15 minutes no greeting no hello or anything. I approached the man behind the counter and his response. We are in a meeting. Guess they don't need any sales.

Nice place!
Michael T.

The new manager is super friendly, he knows what the customer wants. I would say this place is huge and the employees are so kind. Therefore, inside the store has variety of smartphones and accessories to choose from, in fact I will start to come here from now on instead of the one in Sanford by the mall. I rated this place as 10/10!

There is a super smart young lady here called Amanda. She knows the iPhone like the back of her hand. If you can, ask for her!

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3 months ago

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1 day ago

Liars from the start and highly incompetent. AVOID go to an ATT main store or any other location except this one.

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1 year ago

Helpful 8
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6 years ago

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13 years ago

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8 years ago

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4 years ago

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8 years ago

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10 years ago

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16 years ago

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11 years ago

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7 years ago

Mariah was Amazing!!! Very patient, knowledgeable and a true pleasure to work with!! Mariah is a real asset to AT@T!!! All 5 s!!!

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11 years ago

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9 years ago

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8 years ago

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12 years ago

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7 years ago

Best AT&T store! Ask for Chris he will definitely choose the phone and plan that's best for you:)

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9 years ago

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11 years ago

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7 years ago

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5 years ago

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10 years ago

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12 years ago

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9 years ago

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8 years ago

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6 years ago

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12 years ago

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13 years ago

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12 years ago

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11 years ago

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8 years ago

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Review Highlights - AT&T Store

He called his friend at another store and got us in the queue on a busy Saturday.

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T-Mobile

T-Mobile

2.7(12 reviews)
0.4 mi
Virtual estimates
Shipping

I had such a great experience with T-Mobile! The customer service was amazing from the moment I…read morewalked in. The staff was super friendly, patient, and helped answer all of my questions without making me feel rushed. They made the whole process easy and stress-free. The store was clean, organized, and had such a welcoming atmosphere. I'm really happy with the service, phone plans, and how well everything was explained to me. It's hard to find good customer service these days, and T-Mobile definitely delivered. Overall, I left very satisfied and would highly recommend them to anyone looking for reliable service and a great team!

I recently purchased a new iPhone 15 Pro Max. I believe her name was Madeline (she was in…read moretraining), was helping me. She was so kind and did an amazing job describing my options. While speaking a man with roller shoes "skated" over. Not very pleasant, more like cocky. He said he was a manager and his name was Tom. I made it clear I did not want to change my plan. I WAS grandfathered into the military one plan and Tom told me since I was grandfathered into the plan it wouldn't change. He also told me I'd get Apple TV for as long as I had a plan with T-Mobile, which I later found out was another lie. Tom told me it would take a while to transfer my items from my old phone to the new one if I wanted to walk around the mall. I left Tom with my phone, phone case and screen protector. When I came to pick up the phone, I asked where my screen protector was. Tom told me he threw it away because it wouldn't fit my phone and was broken. I've had that Zagg screen protector which cost me $60 for 2 years and while it had scratches it still protected my phone screen which was in perfect condition. I was saving it to put on another one of my phones. I saw Madeline go up to him, I'm assuming to talk to him about it, but I heard him say "NO". So I'm out a 60 screen protector which has a lifetime warranty because of a bad decision Tom made. So I get my bill and see my plan charge went from $55 a month to $75, and no this does not include my new phone which is on a separate line under equipment charges. So Tom changed my plan WITHOUT my permission and threw away my lifetime screen protector. I called T-Mobile after realizing this and to say the two representatives I spoke with were appalled that a manager would change my plan without permission is an understatement. The representatives were both so kind and fixed the situation for me. I HIGHLY suggest not going to this store unless you want to get scammed.

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T-Mobile
T-Mobile
T-Mobile

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AT&T Store - mobilephones - Updated May 2026

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