On Sunday 4/23/17, my daughter, who LITERALLY just turned 16, took some of her birthday money to get her IPhone screen replaced at All Cell. The screen was not cracked, it simply had a chip in the top corner. SOME guy working at All Cell told her the credit card machine was down, but he would replace her screen for $80 cash (no work order or info taken). My naive daughter gave him the cash and left the store while he worked on her phone. Upon returning, she found that her PREVIOUSLY technically sound phone only displayed half of the screen. The guy's response was "I don't have time to figure out what's wrong with it - we're closing." The guy returned her money and she left with an unusable phone. As an obviously aggravated parent, I returned to the store on Monday to get this resolved and tell the story, to which (understandably) I was told there was no record of this deal. I said to the guy working the counter, "check your inventory because I guarantee you are short one iPhone 6 screen." This guy says there's nothing he can do, but the manager would be in on Tuesday. Long story short, I go in today (Tuesday) and the manager starts talking and saying that the guy, who did the shady repair on Sunday, only works on the weekends and she can't contact him to find out what happened, really? She can't contact her own employee?? She didn't even offer to check their security camera to see if my story matched the time I told them my daughter and her friends came in, nor did she offer to check her inventory to see if they were a screen short which would confirm my story. She then offered to replace it for $99, which I politely but understandably declined. Please note the cost of the repair stated by the manager was $99, but the guy on Sunday charged $80 (cash only), that just goes to show you how unethical this place is. I went to UBREAKIFIX at the corner of Maitland and 436 and they took care of repairing All Cell's damage to her phone for 40% less and the work is flawless. Stay away from this rip-off store and shady employees. They took advantage of my 16 year old daughter and quite possibly would do the same to you. read more