I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Mike is awesome. I was able to get an appraisal in under 24 hours. He is super friendly,…read moreprofessional, and the price was reasonable.

Brad did an excellent job on short notice! Took detailed…read morepictures and returned a good report.

A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+…read moreA+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ A+A+A+ We purchased a 2018 Cadillac Escalade ESV last month (March 2021) the service and process was so freakin simple!!!! Alyque and Richard were amazing! Nothing was too much for them to accommodate Nooris the Manager was also very amazing! This purchase of my wife's dream car was so seamless it was an absolute pleasure to part with the monies required to buy this vehicle!!!!!!! Fast forward 3 weeks, we (my wife gave me permission) decided to buy ANOTHER vehicle and obviously it was a no brainier we went straight to Motorpoint Roswell and bought a 2017 Range Rover Sueprcharged!!!! Again what an amazing experience, my OCD didn't annoy these guys they were super accommodating and always smiling with my various requests WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW

My experience at MOTORDOINT Roswell was extremely frustrating and disappointing. I arrived at 10 AM…read moreready to purchase a vehicle, but by 2 PM I still didn't have a car. Initially, I was in the process of buying a vehicle that had already been approved by my bank. While the paperwork was being completed, I even went as far as adding the car to my insurance. Then, out of nowhere, I was told that someone else had already placed a deposit on the vehicle--and they gave the car away. This was after I had already invested significant time and taken steps assuming the deal was finalized. After that, things only got worse. For the next four hours, I was shown vehicles that were either unavailable or not ready, with repeated promises that led nowhere. It felt like a complete waste of my time and energy. Overall, the experience felt like a bait-and-switch. The lack of communication, organization, and respect for my time was unacceptable. I left extremely frustrated and disappointed. I would not recommend this dealership to anyone looking for a smooth or honest car-buying experience.

So I get it they are a used dealership. Someone else in the reviews describes it perfectly. Lots of…read morecars, friendly staff, clean cars. But they know the tires on the cars ain't sh- and we'll just add in a tired package to your loan to fix it. I went with their bank choice Westlake which was so bad in rates and obviously refinanced asap. They where good about asking me if I paid and hyping up the capabilities of the car but then the car couldn't do half the stuff they listed and if you can ask me about pay answer other things wrong with the car. Like why the brakes needed flushing since March but I bought it in August. Didn't notice the warning cause they probably reset it over and over again so I got the warning after I already drove off the lot. I'm making the best of the car but the price compared to what it is was not fair and completely inflated. For that I cannot recommend this place and would not. Where I thought I was saving getting a used car I couldn't have spent the same and got it new. Just a no go. Oh and they added on gap coverage without asking as well. So thankfully once I refinanced I was refunded the extra packages but not a return or suggest feeling for this business.

Absolutely the worst experience I've ever had at a car dealership. We had a confirmed appointment…read morewith Sam to finalize financing on a specific car. We showed up on time and waited for over an hour, only to find out he had sold the car to someone else without any notice or communication. There was zero respect for our time or the appointment that was already scheduled. If a car was going to be sold, the professional thing to do would have been to inform us before we drove there and waited. This was extremely unprofessional and disappointing. Poor communication, poor customer service, and no accountability. I would not recommend this dealership to anyone. Be careful trusting their appointments, as they clearly do not honor their commitments.

This was my second vehicle purchase with gravity. The 1st was a very good experience, but the…read moresecond was not as good. There interior damage that required repair and they took care of it. When enquiring about my plates come to find out the vehicle never went through emissions and I had to pay out of pocket and paid for plates that should have been already paid.

I genuinely tried my best to handle everything privately, but after being ignored repeatedly, I…read morefeel I have no choice but to share my experience. I came to this dealership after my previous car was totaled in an accident. I was genuinely excited to buy the Toyota 4Runner, but that excitement disappeared as soon as I noticed several cosmetic issues that were never disclosed to me. I had to point out every scratch and imperfection myself before signing anything. Matt, the salesman, reassured me multiple times that everything would be taken care of and kept calling the issues an "easy fix." Because I needed a replacement car quickly, I trusted those promises -- which I regret now. On the actual day I purchased the vehicle, Matt had the car buffed twice because the defects were so noticeable. A week later, I reached back out to Matt because some of the cosmetic issues had already started reappearing. Then, about a month later, after I finally had the car properly washed, every single cosmetic imperfection became visible again. I contacted Matt once more to let him know, and that's when he started implying that I must have done something to the paint -- even though he knew from day one that the car already had these issues. Being blamed for pre-existing problems was extremely frustrating, and that's ultimately what led me to reach out to the manager. From there, everything just got worse. I was first told the remaining issues could be fixed for $360. Then I was told not everything could be fixed for that amount. Eventually, the manager, Adam, offered me $200 to "close the matter," which doesn't come close to covering what it will cost to fix the issues I was promised would be handled before I even bought the car. On top of that, the dealership added a $1,300 "360 Protection" package to my contract without ever discussing it with me. I had to ask what the charge was, and only then did James remove it -- after telling me it had already been applied, which clearly wasn't true since the cosmetic issues were still there. The entire situation felt sneaky and dishonest. Then there's the warranty refund. I canceled my extended warranty months ago and never received any updates. After being ignored by James, I contacted DOWC myself. They told me a portion of my refund was already sent back to the dealership in December, and the rest is on its way now. The DOWC representative even mentioned that this dealership has a bad reputation for not distributing customer refunds, which was extremely concerning and honestly made me think the worst. What makes all of this even more disappointing is that my partner and I purchased two vehicles from this dealership. With that level of business, I expected basic honesty, professionalism, and follow-through. Instead, after expressing all my concerns to Matt, he shifted blame onto me. James stopped responding completely. And Adam, after offering a low amount, also stopped replying once I didn't accept it. I have genuinely tried my best to handle this privately and respectfully, but being ignored, dismissed, and blamed for issues that were pre-existing is incredibly unprofessional. At this point, sharing my experience publicly is the only way I feel heard. If you're considering buying from this dealership, check every line on your contract and get every promise in writing. Verbal assurances mean nothing once you leave the lot. I've been more than patient, but this has genuinely been one of the worst customer service experiences I've ever had, and I hope this review helps someone avoid going through the same thing. All I want is what any customer should expect: to be refunded immediately for my canceled warranty and to finally receive a response from the manager instead of being ignored. I've been more than patient, and I've tried to handle everything privately and professionally, but the lack of follow-through has made that impossible. I'm still hoping the dealership will do the right thing -- but based on my experience so far, I feel customers deserve to know what they may be walking into.

If I flipped a coin to guess heads or tails, I wouldn't get it right. NEVER AM I LUCKY…read more BUUUUUUUT, today I took my 2019 Equinox in for a look-see due to an oil leak and message on my panel saying the engine power was being cut to protect the motor. THAT GOT MY ATTENTION. WELL, unlucky me just hit the jackpot. I chose to take my car into ANTHEM AUTO ON PIEDMONT. THEY ARE MY NEW AUTO-SUPER-HEROES. CHRIS my mechanic just called and gave me fantastic news and my car will be ready at 10:30 tomorrow morning. GREAT NEWS. Chris was very pleasant over the phone and I felt great. I had a chance to meet Cody (sp?) service manager...very personable and easy to work with. ALL-In ALL a good day and two new "friends" I can trust to keep me on the highways.

The guys at Anthem Automotive are very honest, efficient and thorough. Dropped it off in the…read moremorning and was done by end of the day. Only place I'll bring my car for services.

I personally hate cars. I do not buy new cars which might be my problem. I have had a few bad…read moreexperiences with person to person sales and ended up with a few Lemons. With that said, I was looking for a GMC Yukon with the LS engine in it and my boss happened to over hear me. He happened to know of Auto Sales Cumming so I looked the up and they had the exact car I was looking for. I had a set budget and this care fit well within the budget. I looked under the hood and through out the whole car. I could tell that the car was well used; however, whoever does the cleaning and detailing with the car was a master. It is a 2003 model well used but well maintained and well cleaned. I had a 2003 Taurus Station wagon that just did not have enough room for my family of six and I was getting ready to drive to Maine. Not only did this vehicle make it to main and back, it has continued to be reliable. The only thing I have had to do to the car is get a new battery. I would seriously recommend purchasing a car from this business. They are fair and they even gave me some trade in value for a vehicle I was not expecting any from. I am planning on buying my next car from them, something for commuting.

The worst car dealership I have ever dealt with. I can't even say do business with - because…read morewithin 3 minutes of arriving - DON (which I believe is either manager or owner) told me he didn't want to do business with me. I found a Nissan Murano that I was super interested in on Facebook that they were selling. I went back and forth with them for weeks, as we are 1.5 hours away from them. I was clear I wanted to hammer out financials before we made the drive. They made an agreement with me on my trade and the price of the Murano and we even filled out the financing paperwork online - I made the trip out early on a Saturday morning. Don didn't even greet us. He walked right by us and looked at my Dodge Ram trade in and snubbed his nose at it saying he couldn't give me what they had agreed to give because of XY&Z. My reply was that he didn't ask for pictures and I offered to send them. When my response was that we need to work the numbers so that my bottom line is still the same, he simply said that he didn't want to do business with me and would pass. I was flabergasted as I have bought 15 cars over my lifetime and NEVER had a carsales man talk to me in such a rude manner and stone wall the negotiations. I truly believe if my husband would have said the samething to him, it would have been a completely different conversation and he would have come back with - "well this is why I can't do that....", or "well let's allow you to look at the Murano and redicuss numbers and well see what the best we can do is". Simple customer service skills these people DO NOT posses and obviously not very good sales people either. There are way, way, way to many used cars out there to want to hand $11k to some jerk that doesn't want my money anyways. I can only infer that the Murano had issues and he knew it was not going to be an easy railroad sale for him. Save yourself time, energy and probably a lot of money and just buy from ANYWHERE ELSE!!!

I had an awful experience with one of their salespeople, and after bringing my concerns to the…read moreowner, who goes by Danny but whose real name is Hani, he assured me he would make things right by helping me get the exact car I wanted. He told me he was bidding on a specific vehicle for me at auction and even showed me the car in the auction inventory. Later, he claimed that he had been outbid and was unable to purchase it. However, not long afterward, the exact same car--with the same VIN number--appeared for sale on his lot. The entire situation felt dishonest and misleading. What was supposed to be an effort to fix a bad experience only made me question the integrity of the dealership even more. Based on my experience, I would be very cautious when doing business with them.

VERY DISAPPOINTED. UNSCRUPULOUS PEOPLE. . Bought a Mercedes…read moreSUV from them. Once you drive away, they won't answer your call. I bet, no one goes there more than once. Unbelievably bad service. Left 7 messages. NO CALL BACK. BEWARE....