Top-notch, friendly, straightforward. They go over and above right at the get go. They back up and…read morestand behind their core values!! We will be bringing all of our vehicles here moving forward!

I was able to get in and out in an hour after booking an oil change online a few weeks ago. The…read morewaiting room is clean and quiet. Brian was very helpful and let me know about issues with my tires. Happy to have found a reliable shop with reasonable prices and excellent service.

I arrived at Nicholson tires at 7:30 a.m. to purchase 4 new tires. The individual/man that opened…read morethe shop on 6/1 was extremely rude. Customer service is extremely important and unfortunately he did not have the skill set to be a good customer service representative. Doing business with individuals that do not offer professionalism is always a none starter.

last week I had a flat tire. There was just enough air in it to get to Nicholson's company when I…read moregot there I told the guy I had a flat tire and could he look at it he said no we don't take customers after three well it was a little after four I told him that I would have a flat tire before I got and he said he could put air in it. I didn't need air. I needed help so I left and went to Mr Fix It from the time. I pulled into Mr Fix It till they had. My tire fixed was eight minutes. Nicholson would not even look at the tire all it took was eight minutes to help a poor old woman out I even bought the tires from Nicholson and they wouldn't even help me.

Several years ago I had Brock rebuild my 7.3 f350 transmission back for me after it went out. I…read morehave been impressed with it ever since with no issues at all. So when my wife's Tahoe started acting up I immediately called him to get some prices. I fully went to his shop and unloaded all the wife's stuff to get it ready to leave for him to get to it when he could. He was several weeks out and I was gonna have to figure out how to find the wife another form of transportation. He wanted to ride in it with me first and put it on his computer. He quickly told me after a short ride that it wasn't my transmission causing the shifting problem. After 30 min of research he was able to determine that my rear tires were more worn than the front and caused the rear to spin faster. And because the wife had it in auto, the computer couldn't figure out if it needed to be in 4 dr or 2 dr. Now anybody could have told me that it was the trans and I would have agreed. The vehicle had tell tale signs and was at about that mileage. But Brock was an honest man. I offered to pay him for his time and help. He refused. I shook his hand and thanked him and went on my way. I write this review because Brocks Transmission will have all my business from now on. And I will tell any of my buds and extended family where they need to go for their transmission problems. There are still honest people left in this world. And Brocks Transmission is one of them.

I had a problem in my GMC that I could not fix. The transmission started to slip and was getting…read moreworse by the day. I dropped it off on a Saturday and picked it up the following Friday. Great work. Shifts like new. I purposely placed extra cash in the payment and I was tolled that I had accidentally paid to much. I knew this but he did not. Great Service and Honest, I'll be back again. Kent

They're very fast and efficient and changed my cabin filter without me asking them and found that…read moremy brake pads were thin and so I made an appointment to have them done. I'm very impressed.

Claimed needed new engine due to low compression. Took it…read moreto another shop said compression fine but needed 3 injectors which was replaced and now all great! AVID Rats-opps Rays

Great service and great oils, I highly recommend this location . I order from here even to take…read moreback to my second home and use their oils all the time.

Have been taking my vehicles to BR Oil Change for 2+ years, but won't be going back. They have made…read moreseveral errors, one costing me $800 to fix. First incident was summer of '23. While traveling on a road trip we needed an oil change in KY. It took them 20 minutes to get the oil filter off, they said it was over-torqued. Next up, took the SUV in and during the oil change, they over-filled the engine and it poured out all over the engine compartment. They apologised and wiped up around the engine. But on the next scheduled change they said the engine pan, front and rear seals were leaking, and sold me a quart of stop-leak. But then later I thought it could just be oil that didn't get wiped up from when they spilled it the time before. Anyway, checked the SUV oil consumption, sure enough it was leaking or burning off 1 quart every 200 miles. Took it in to my mechanic and they found the leak at the valve covers. My mechanic is very good, he says it's possible the overfill caused the leak due to high pressure if overfilled. Took my repair bill back to BROC and they said they never would have let my SUV out of the shop over-filled and denied me any compensation, not even a free change. So, "nothing they can do"! 'Bye bye, Blue Ridge Oil Change'!

I wish I could give more than 5 stars! The owner, Jerry, made me feel right at home when I arrived…read more10 minutes before opening, listen intentently to my "first day of vacation blues" with brakes making loud noises, reassured and informed me of the diagnosis, had his capable crew member, Josh, take apart all 4, parts ordered and within an hour an a half had me out the door at the same rate he would of charged a local. I have never felt more welcome in a garage. In my 61 years of life I have NEVER been in a more welcoming, fair and professional shop. Nice job, Harpers!

Best garage around kept me informed and got my repair done in descent time highly recommendread more

I have favored this concern with my business, dealing with the present owners father.Under this…read moreownership, I went in to try to buy s set of tires and to have some repair work done. The owner was rude and inattentive and the prescribed work was never done. This was not an experience that I wish to repeat and will not return. I would advise others to take a pass too.

Only needed a tire, man behind the counter said he couldn't get it…read more Got it myself, and I was told that I needed to make appointment for service 6 days in advance. VERY disappointed with this business and I will tell everyone to Avoid them.

Just amazing! They went above and beyond. I came in on July 3rd with a flat tire because of…read moremultiple nail punctures on the side wall, rendering it unrepairable. They didn't have a tire in stock that fit my car so they ordered a tire for me to be delivered that same day. I was on vacation with my family and needed to be back to spend time with them. The problem was that I wouldn't be back until after they closed. So they allowed me to prepay and come after hours and get my key from a hidden spot. When I came to pick up my car I found the invoice and they had written a not on it. Apparently they had made a mistake and ordered the wrong size tire for my car. But in the shipment there was a higher quality and more expensive tire that would also fit. They had put that on my car at no extra charge. I am so grateful for these guys and highly recommend them.

Highly recommend this place. Went in with a tire that was loosing air and told them I thought I…read moreneeded a new tire. They told me about 30 minutes to get in and maybe another 30 minutes to change. Went across a small area to get something to eat. Came back and they said it was a nail and they patched it for $25.00. I thanked them for their honesty.