called ahead to talk with the guys about my list. made an appointment and dropped the truck off…read morethe night before. they called with unforeseen problem and called me to discuss. final,price was exactly what they predicted. great service, quick return. would recommend highly

I'm trying to think of something that would cause me to lower my rating from five stars to four…read more Competent, friendly, honest.

First, I have to refute what other reviewers said about the staff. This is my third set of tires…read morefrom Nicholson Tire and I have truly never met a nicer bunch of folks. They are courteous, kind and friendly. During my most recent visit, I got a set of Nitto Grapplers at the best price anywhere and they swapped out my spare at no charge. The job barely took an hour and the waiting room had new furniture and a great selection of reading material. This is a family business that makes their customers feel like family.

One of the best mechanics crew I have been to. They are quick and don't try to convince you a…read moremillion things are wrong with your car and need to be fixed immediately. They give you a great customer service and their prices are great!

My Lexus ES 350 came out like brand new..!!!! My heart was broken on Christmas Day when I hit a…read moredeer while on vacation in New Jersey. Day after I arrived in Dalton my insurance guy showed up and viewed the damage. Wrote up an estimate and I took it to the Collision Care Center. They took charge and dealt with all the details... within a week my precious car was returned to me in brand new condition... not only fully repaired but washed and waxed. I am totally in awe of the professionalism and fast work of this shop. Very nice people to work with and not a penny over the insurance settlement. I highly reccomend this Body Shop.

Go here if you got a lot of wiggle room in your budget!Our paint estimate went from $1100 to $3700…read morebetween initial estimate and repair appointment! Explanation was that employee no longer works here. Wow, that makes it ok to not stand by your estimates!

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.

They were so helpful and responsive. I really appreciate them making me feel like I was a priority…read moreand getting my car repaired so quickly and not charging a lot. I appreciate the kindness.

Very honest people here at S&M. Would recommend using these guys for all your towing and repair…read moreneeds. Had a second opinion on a repair and these guys came got it and repaired it! Thanks for the honesty and work!

This company is an example of how roadside services should be. No job is to big and their rates are…read moreoutstanding . They are prompt and professional . I highly recommend them to anyone who needs help in the area

Great service and very fair rates. Highly credible. Would highly recommend to anyone needing truck…read morerepairs at a fair price

Outstanding organization. Met with owner over a tricky haul, wench out of rough to flatbed for my…read morefleet Toyota Tundra. They took great care of me and that means taking good care of my crew who uses truck to produce income for families. Got us back on road and on road to profitably. For you business owners or even general masses...you can trust these guys. Appreciate cha. Dartanion Arc

Customer beware! I…read morebought a chainsaw from this individual at the location of his tow/ parts company that was described as barely used, but after getting it home, it would not run properly at all. I replaced the carburetor and still could not get it working. My issue is not just that it had a problem, but that it was not accurately represented when it was sold. If something is listed as barely used, I expect it to at least be in working condition or for any known issues to be disclosed upfront. Based on my experience, I would be very cautious doing business with this seller. He also had his wife list it under her Facebook profile Shelly Holbrook Glover likely to avoid having anything shady tied back to him

I called him out for a trailer problem I had with my horse trailer…read more He came out and fixed it and wasn't bad priced will use again!