These guys saved our butts! The gentleman that came to help us was so polite, and despite the…read moredifficulty of our uhaul, he managed to get our door unlocked, and he was quick! I cant reccomend them enough. Great service in our time of need!

Sunshine Towing helped me get through a very stressful situation. They arrived quickly, with a very…read morenice, clean flatbed truck. They got a large box van with flat tires and a bad battery moved to a tricky location. The vehicle was extremely heavy because it was full. They were extremely professional, and I was very pleased with the charges for a rollback wrecker. I would not hesitate to call them again. They would be my first choice. I've used other towing services in Rome, and I was raised in a household that owned a wrecker service, so I know what good wrecker service is when I see it. They were prompt, friendly, efficient, and professional. The guy operating the flatbed absolutely knew what he was doing. Another towing service I called wouldn't even touch the job. They were truly great, and very reasonablly priced.

JT assisted me with my car today I had picked up something in my tire he kept me well informed with…read moremy service awesome Customer Service I will use again.

This company is an example of how roadside services should be. No job is to big and their rates are…read moreoutstanding . They are prompt and professional . I highly recommend them to anyone who needs help in the area

Great service and very fair rates. Highly credible. Would highly recommend to anyone needing truck…read morerepairs at a fair price

These guys helped me with a flat tire when I couldn't get the spare to drop. GREAT service!read more

Called company to come pick up our vehicle. We agreed upon a price. They told us that the would be…read morethere in 30/45 mins. We sat for over an hour before we called them back. They told us a different price and more time. It was a very frustrating experience.

excellent service and wonderful people. Tom Was so helpful and so nice. He saved me money with…read morehis service and recommendations for the repair! Use the local small businesses here. They really do a great job! Thanks Tom!

Oh...where do I start? On the 4th of July 2026, I went to Elijay, GA to celebrate my Father's 86th…read morebirthday with my family. I ended up lost in the dark, in the mountains, in the middle of the night, with my rear tire stuck in a trench on the side of a steep mountain due to muddy conditions. I received the assistance of ANGEL TOM SORENSEN when I called 911 for assistance. While my AAA failed me, TOM DID NOT! Tom patiently waited for me to try to see what was what with AAA and when we got NO WHERE, he worked with me to make the pain of payment less, got my Rental Car out of the trench, led me to my destination (about 3:30 AM), and made sure I was at the right location. God SURELY sent Tom to me and I thank Him and Tom most sincerely!!! I hope not to need such assistance again. HOWEVER, SHOULD I, I hope that it's NORTH GA ROADSIDE or someone with the same awesome spirit. God bless you Tom!!

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.

Tonight we used Edwards Towing through our insurance, and the experience was excellent. We were…read moregiven an estimated arrival time, but Zach showed up a full hour early -- we only waited about 15 minutes! He was quick, courteous, and professional, and just an all-around great guy with great people skills. He even drove us all the way back to Chattanooga, and we couldn't have been happier to be "rescued." Five stars all the way -- thank you, Zach!

I called Zack on Saturday evening to inquire if he could help me by changing my flat tire. He told…read moreme he would be there in 10-15 minutes. True to his word, he arrived promptly and quickly changed my flat! He was very courteous and put my mind at ease as I was traveling alone and was a bit uncomfortable in my surroundings. He also kindly helped me unload my car to get to the spare tire since I didn't want to unload the vehicle while I was alone. I felt the amount he charged to change the tire and check/fill the spare was reasonable. He had me back on my way feeling confident that I could continue my 650 mile trip on my spare tire! Thank you again Zack, I truly appreciate your help and your kindness!

They were so helpful and responsive. I really appreciate them making me feel like I was a priority…read moreand getting my car repaired so quickly and not charging a lot. I appreciate the kindness.

Very honest people here at S&M. Would recommend using these guys for all your towing and repair…read moreneeds. Had a second opinion on a repair and these guys came got it and repaired it! Thanks for the honesty and work!