This company is an example of how roadside services should be. No job is to big and their rates are…read moreoutstanding . They are prompt and professional . I highly recommend them to anyone who needs help in the area

Great service and very fair rates. Highly credible. Would highly recommend to anyone needing truck…read morerepairs at a fair price

Oh...where do I start? On the 4th of July 2026, I went to Elijay, GA to celebrate my Father's 86th…read morebirthday with my family. I ended up lost in the dark, in the mountains, in the middle of the night, with my rear tire stuck in a trench on the side of a steep mountain due to muddy conditions. I received the assistance of ANGEL TOM SORENSEN when I called 911 for assistance. While my AAA failed me, TOM DID NOT! Tom patiently waited for me to try to see what was what with AAA and when we got NO WHERE, he worked with me to make the pain of payment less, got my Rental Car out of the trench, led me to my destination (about 3:30 AM), and made sure I was at the right location. God SURELY sent Tom to me and I thank Him and Tom most sincerely!!! I hope not to need such assistance again. HOWEVER, SHOULD I, I hope that it's NORTH GA ROADSIDE or someone with the same awesome spirit. God bless you Tom!!

I was forced off the road in my subdivision and by the next morning, my front right tire was…read moretotally flat. I called Tom with N.Ga. Roadside and he said he would be at my house in 30-45 minutes. He was right on time! He was very professional and had my tire off and the spare on very quickly. His pricing is very reasonable and even gave me a senior discount. I highly recommend his service to anyone. He also reminded me to check my tire receipt for road hazard protection. I did and, luckily, it covered the cost of a new tire. Thank you Tom!!

From start to finish the whole experience was simple and straightforward. The driver was good at…read morehis job and was very polite and professional. He had to strategically maneuver his vehicle around several other cars to get the truck where I needed it, and then he managed to get unloaded and back down the driveway without even messing up the yard. All in a matter of maybe 20 minutes tops. 10/10 would absolutely recommend and this will be the first place I call if I ever need a tow service again!

Refused to send an invoice for their charges even though the vehicle was being turned over for…read morepayment. Complete crook

Unprofessional and unreliable service…read more Progressive assigned Smith Transport & Towing ( 803-509-4127) for my roadside assistance today. I opened the call at 8:30 a.m. after my car broke down due to mechanical issues less than half a mile from my house. Despite repeated updates saying help was "30 minutes away," no one arrived until 1:00 p.m. When the driver finally showed up, he got upset because I had given my home address instead of the exact breakdown spot -- even though he found me less than two minutes away from the car. Instead of helping, he argued, didn't like how I replied, and refused service, saying "I am the company" before leaving. After waiting over four hours, I was left stranded. Progressive should reconsider using this company.

Great service, licensed and bonded. Careful and safe with you car truck or whatever…read more else you need hauled. Awesome team of experts. I will always hire him wether I just need him to haul a trailer or something on his trailers. They are also very flexible and work around your schedule. Thank you Smith Transport and Towing.

I highly recommend this towing company the lady driver was tough as nails and office crew could not…read moreask for better help. Treated us like gold, broke down truck and horse trailer and they took care of me. The tow driver she bragged on how good the company treated her that she was appreciated with this company, the whole office crew helped us with AAA trying to screw over us. Best company will not forget them.

On a recent rainy night, I ran over a fence post on N. 75. Parrish Towing got out to me within 30…read moreminutes, loaded the car quickly, let me into the cab and dropped me at Walmart within 20 minutes. He even offered to drop me at the hotel. Quick, friendly. I'll take it. Thanks!

Very honest people here at S&M. Would recommend using these guys for all your towing and repair…read moreneeds. Had a second opinion on a repair and these guys came got it and repaired it! Thanks for the honesty and work!

They were so helpful and responsive. I really appreciate them making me feel like I was a priority…read moreand getting my car repaired so quickly and not charging a lot. I appreciate the kindness.

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.

Good decent and professional,Did a great job and did exactly as promised..highly recommendread more