Chris is the best! we were visiting from out of town and our…read moretruck needed radiator plus a few other things. he literally dropped what he was doing and had our truck fixed in no time. even offered us transportation so we wouldn't have to wait in garage. thank you Chris

He told me my brakes needed new lines and a rotor that in bad condition. Told me $600, it came to…read more$1000 and he didn't replace the rotor!! Lies!!

The repair work was excellent and they made dealing with the insurance company a breeze. They also…read morewere able to manage some great touch-ups and a custom paint request to really make my old SUV shine like new. Will definitely be back.

Best shop in Jasper. Their estimate was detailed and thorough. I was able to compare it with…read moreanother shop which was wanting to charge me 3 times more. In addition, Austin got me in and out in about an hour! Highly recommend!

Bradburn's Towing helped me out of a very embarrasing situation with professionalism. They took…read moregreat care of my car to not do any further damage. They responded very quickly and were more than fair in their pricing considering the amount of work they did and the number of people needed to do it. I cannot recommend them enough.

Prompt rescue on side of the road. Both of the folks I dealt with were too notch!…read more They are loaded in my phone so if circumstances require it (hopefully not to be honest) they are my automatic first call!!

We are from Florida and vacationing in Blue Ridge area. Driving home from dinner one night and our…read morecar got struck by a large deer. Our whole front end was destroyed. At this point, we needed to get the car back home. We wanted to see a mechanic before we got on the road back to Florida to make sure the car mechanically would be ok. The folks in the Service Dept. were so kind and brought the car back to inspect it and were able to reposition the hood so we could get the driver door open. Who does that? They were all so kind to stop what they were doing to help us out. Thank all of you so much in the Service Dept. for your kindness from the desperate folks from Florida!

I made an appointment for "the works" and new front brakes a few weeks ago. The appointment was…read moreset for 8:00 AM on June 20th. I arrived at 7:45 and was a little surprised to find the door locked, but no big deal. I waited in my friend's car. I looked and the bay door was opening and because the doors were still locked, I went in the back way, through the garage, to the desk, and told the man who was standing there that I was there for my 8:00 appt. I was very surprised when the man standing there said that he was a customer and that he had opened the bay roll-up door, so we stood there and waited for an employee to arrive. After waiting about 5 more minutes, the first employee showed up, still eating his breakfast, and began opening up the computer. Yes, he was late but said nothing to me at all. The 2nd guy got there and was opening the computer and I stood there for another 5 minutes before he said that someone would be right with me. I dropped off my keys and left with my friend. While we were having brunch, someone called and said that they didn't have my brake pads. He said that they could use a different brand than the one I needed, and that they would be just as good. I said that would be fine. He said that my car would be ready in about 2 hours. A couple hours later my friend dropped me off at the service dept, and I went in to check on my Ford. He said that the brake pads weren't there yet so it would be a while longer. I said ok and went into the waiting room and sat there until 2:45 when someone came in and said my car was ready. I told them they had really dropped the ball with me. First, they were late and there is no excuse for that. Next, they had my appt on the books for weeks. Why couldn't they check on what I would need for the brake pads and had them there waiting for me when I arrived? Next, why was I still waiting for the brake pads to arrive? They said they had the other ones that were just as good. Then they charged an extra 3% for using a credit card instead of cash. While I understand having this charge for a little mom-and-pop store, it was ridiculous for such a big company to add an extra service fee. Then the last time I went there they said I would need new tires. This time they said my tires were good, so I highly doubt that they even looked at them, much less rotated them. I received no apology, no nothing. For some reason, the receipt shows I paid at 10:36, instead 0f 2:45, and that is simply a lie. I don't think we will be taking our Fords there again for any reason. Thanks for your time, mine was certainly wasted.

Excellent in every possible way! Chris and the team are excellent. Knowledgable, friendly and truly…read morecare for their customers. We will be back and I will spread the word!

Traveling from Florida to Blue Ridge on vacation and the check engine light comes on 200 miles…read morebefore Blue Ridge...Memorial Day weekend. Fortunately we had another car on the trip, so I was able to park mine until I took my car in the Tuesday following Memorial Day. Everyone at Highley was great and super helpful! Communication was thorough and got pricing up front before repairs. Had my car in and out in a day. I travel to Blue Ridge often and would definitely go back to Highley if needed.

If you are looking for a great salesman, do yourself a favor and talk to:…read moreAndrew LeRoy Sales Consultant Cell-706-889-3917 Main-706-632-8900N He made my auto buy experience wonderful. Thanks for the great experience Andrew.

Tim and staff is always friendly, helpful, fair, and hassle free! We buy all of our cars from here…read more We will continue to do so.

Very friendly and reliable service, at reasonable prices. I dropped off a car there on Sunday as I…read moretraveled through town and it broke down. On Tuesday Brian had me running again, just as promised. If I lived near here they'd have my business more often. Since I don't, they should have yours.

called ahead to talk with the guys about my list. made an appointment and dropped the truck off…read morethe night before. they called with unforeseen problem and called me to discuss. final,price was exactly what they predicted. great service, quick return. would recommend highly

Great service and great oils, I highly recommend this location . I order from here even to take…read moreback to my second home and use their oils all the time.

Have been taking my vehicles to BR Oil Change for 2+ years, but won't be going back. They have made…read moreseveral errors, one costing me $800 to fix. First incident was summer of '23. While traveling on a road trip we needed an oil change in KY. It took them 20 minutes to get the oil filter off, they said it was over-torqued. Next up, took the SUV in and during the oil change, they over-filled the engine and it poured out all over the engine compartment. They apologised and wiped up around the engine. But on the next scheduled change they said the engine pan, front and rear seals were leaking, and sold me a quart of stop-leak. But then later I thought it could just be oil that didn't get wiped up from when they spilled it the time before. Anyway, checked the SUV oil consumption, sure enough it was leaking or burning off 1 quart every 200 miles. Took it in to my mechanic and they found the leak at the valve covers. My mechanic is very good, he says it's possible the overfill caused the leak due to high pressure if overfilled. Took my repair bill back to BROC and they said they never would have let my SUV out of the shop over-filled and denied me any compensation, not even a free change. So, "nothing they can do"! 'Bye bye, Blue Ridge Oil Change'!