Unprofessional and unreliable service…read more Progressive assigned Smith Transport & Towing ( 803-509-4127) for my roadside assistance today. I opened the call at 8:30 a.m. after my car broke down due to mechanical issues less than half a mile from my house. Despite repeated updates saying help was "30 minutes away," no one arrived until 1:00 p.m. When the driver finally showed up, he got upset because I had given my home address instead of the exact breakdown spot -- even though he found me less than two minutes away from the car. Instead of helping, he argued, didn't like how I replied, and refused service, saying "I am the company" before leaving. After waiting over four hours, I was left stranded. Progressive should reconsider using this company.

Great service, licensed and bonded. Careful and safe with you car truck or whatever…read more else you need hauled. Awesome team of experts. I will always hire him wether I just need him to haul a trailer or something on his trailers. They are also very flexible and work around your schedule. Thank you Smith Transport and Towing.

Good decent and professional,Did a great job and did exactly as promised..highly recommendread more

From the owner: Bagwell's Towing comprises knowledgeable staff and highly trained drivers!read more

I called AAA for a tow about a month ago for a small Subaru truck with a trailer hitch, on level…read moreground--gravel road. The A&A driver lowered his truck bed and attached the chain to the front of the chassis. The bed angle was quite steep, and it was clear that the back of my truck wouldn't clear the ground. We talked about it and he agreed. I suggested that he change the angle of the bed on the tow truck. He said that he couldn't do that. Short story, AAA called another company that quickly and easily performed the tow. Today, AAA called A&A again for my son's Toyota Camry. It was parked in a flat convenience store parking lot. I waited the suggested time (1.5 hours) then drove to the convenience store, worried because I hadn't heard anything. About 10 minutes later, the same driver showed up. He had not called. He pushed the car to his tow truck (why instead of backing up to it? I don't know) and hooked it up from the front. Then walked to me and said "You need to sign this." "This" was a hand written note that said he/his company weren't responsible for any damage to the bumper. Really? I asked why, and he said that the bumper was XXXX (sorry, I didn't understand what he said). I said that the bumper was standard issue, and he said "You have to sign." I said, "No, let's look at it. I don't have to sign anything." We walked up, and the car had been pushed to the lip of his truck bed, and attached to the chassis. It was clear that at the angle and closeness of the truck bed lip and the bumper, that the bumper was going to pay. I suggested that he realign it. I reminded him that we had dealt with a similar issue before. He called his boss. I spoke with Josh (owner of A&A--I wasn't given a last name). He remembered the situation with my Subaru. He said that we would tell AAA that I refused service. He stated that they tow all kinds of cars, including Porsches (not sure why he brought that up, but ok?!?). I said that I was thought there was an equipment or training problem, and that I thought that needed some review, based on my experiences in a single month. I asked why I was being asked to sign something, and he said that it was company policy. Well that of course may be but I wasn't asked before and I wouldn't expect a company policy to be enacted with a handwritten scrawled request. He reiterated that he would tell AAA that I refused service. I said that was fine, and that I would call AAA myself and report the problem as well. So, I did. I spoke with an internal manager there. She reviewed the notes from the two calls, and my retelling of my experience. She agreed that there was indeed an issue (in fact, several issues from competence, professionalism, courtesy and communication), and that the local representative agent would respond accordingly. Both A&A and I will be notified of the investigation, finding and action taken. So yes, I took pictures of the truck, license plate, bed angle, hook up and disclaimer request. I will be happy to share them with Yelp users, AAA, A&A and the BBB, if requested. I have used AAA since the early 1990's. I have never, ever had an issue before these last two incidents. I trust that they will rectify it. In the meantime, just sharing my very, very negative experiences. Yelp requires me to post at least a star (Eek, methinks not) but if I could post an 0, NO STAR, then I would.

Two days ago my husband and I were traveling through the area on the way to my husband's back…read morespecialist(he's had back surgery and unfortunately the closest specialist is by ATL). Our truck broke down and we called AAA. We were supposed to go to the Ford dealership, but the driver promised us that it would be cheaper to go to their shop. That's a laugh! It cost us almost $850! We even showed him where Wal-Mart had the parts for less. I've since reported them to AAA, the BBB and have even gotten a lawyer involved. STAY FAR AWAY FROM THIS BUSINESS!!! My husband even had to miss four days of work due to the fact that the winch on the tow didn't work and the guy, knowing that my husband's back was bad, asked him to help him push the truck up the ramp and onto the pull along car carrier. The whole thing was so messed up, that I don't even have enough room here to put everything.

I had a horrible experience with this company, Affordable Towing . I was staying at a Days Inn in…read moreCalhoun GA at 2265 US hlet 41 and parked my car in a space that was out of the way so it wouldn't get dinged. The space was in a large parking lot that was not marked for separate businesses. As I was sitting in my room, we heard a lot of clatter outside and saw that our car was loaded onto a towing truck! I went outside to see what what was going on only to find out that this towing company was working for a bail bond company that was entrapping people. If we weren't supposed to park there, a no parking sign would be in order. Instead of having a sign posted where it could be seen, theirs was small and posted behind the phone number in the window. We are elderly and retired. The truck driver was extremely rude and we had to pay to get our car. If we hadn't looked out the window, we have awoken to a missing car and had to call the police. So much for Georgia.

Affordable Towing and Lockout might decide that they don't want to pick you up after they've made…read moreyou wait an hour or more. My brother's car broke down and I picked him up where he had been towed - Tirequest, a place that is literally minutes from Affordable Towing. We needed the Car towed about fifteen minutes down the road, and asked the gentlemen at Tirequest who they would recommend. They immediately said "Affordable Towing." We called them and they told us they would be there to pick up my brother's car in 30 minutes. We wait for 40 and then call back. The gentleman at Affordable then tells us that he hasn't sent someone yet. When we ask why, he says he had 'truck problems' and hadn't been able to start it until just then, right when we called (hmm). He told us it would be another 30 minutes. We wait another 30 minutes, no one in sight. We try to call Affordable again and they don't pick up. We try again, they don't pick up. We try again, and we realize that the gentleman on the Affordable end is hanging up on us. We keep calling, keep getting one ring and then a dead line. Finally, we get an answer and the gentleman at Affordable is upset that we are trying to reach him. We ask him where his truck is, he proceeds to get mad and try to deflect and change the subject. He then asks us "Do you really think I'm going to send someone out on a Saturday evening?" ... Well, yeah, guy, you told us you were going to send someone out. Twice, in fact. He tells us "You can find someone else." Yeah, loud and clear. Big waste of time, when time was precious. Rude and confusing service. Next time, buddy, just tell us you don't wanna pick us up!!!

They were so helpful and responsive. I really appreciate them making me feel like I was a priority…read moreand getting my car repaired so quickly and not charging a lot. I appreciate the kindness.

Very honest people here at S&M. Would recommend using these guys for all your towing and repair…read moreneeds. Had a second opinion on a repair and these guys came got it and repaired it! Thanks for the honesty and work!

Overpaid for less than one day, dude was not nice and my receipt was shady. I had to go drive out…read moreof my way because it's cash only which is really shady.

Prompt service on a Saturday. Driver was great (David) and was so personable. Certainly got me…read moreout of a jam and was able to get my truck to my mechanic.

These guys saved our butts! The gentleman that came to help us was so polite, and despite the…read moredifficulty of our uhaul, he managed to get our door unlocked, and he was quick! I cant reccomend them enough. Great service in our time of need!

From the owner: Family owned and operated, customers well being always comes first. Hospitable. 24/7…read moreroadside,lockouts,tire changes,towing!