Affordable Towing and Lockout might decide that they don't want to pick you up after they've made you wait an hour or more.
My brother's car broke down and I picked him up where he had been towed - Tirequest, a place that is literally minutes from Affordable Towing. We needed the Car towed about fifteen minutes down the road, and asked the gentlemen at Tirequest who they would recommend. They immediately said "Affordable Towing."
We called them and they told us they would be there to pick up my brother's car in 30 minutes. We wait for 40 and then call back. The gentleman at Affordable then tells us that he hasn't sent someone yet. When we ask why, he says he had 'truck problems' and hadn't been able to start it until just then, right when we called (hmm). He told us it would be another 30 minutes.
We wait another 30 minutes, no one in sight. We try to call Affordable again and they don't pick up. We try again, they don't pick up. We try again, and we realize that the gentleman on the Affordable end is hanging up on us. We keep calling, keep getting one ring and then a dead line.
Finally, we get an answer and the gentleman at Affordable is upset that we are trying to reach him. We ask him where his truck is, he proceeds to get mad and try to deflect and change the subject. He then asks us "Do you really think I'm going to send someone out on a Saturday evening?"
... Well, yeah, guy, you told us you were going to send someone out. Twice, in fact. He tells us "You can find someone else." Yeah, loud and clear.
Big waste of time, when time was precious. Rude and confusing service.
Next time, buddy, just tell us you don't wanna pick us up!!! read more
