They're very fast and efficient and changed my cabin filter without me asking them and found that…read moremy brake pads were thin and so I made an appointment to have them done. I'm very impressed.

Claimed needed new engine due to low compression. Took it…read moreto another shop said compression fine but needed 3 injectors which was replaced and now all great! AVID Rats-opps Rays

Super cool guy was willing to give me good advice to keep my car running temporarily…read more I will go back to get the repairs done next month.

Stopped in for a quick problem with my car and they were so generous and quick with my repair…read more Definitely recommend coming here for any car repairs!

I made an appointment for "the works" and new front brakes a few weeks ago. The appointment was…read moreset for 8:00 AM on June 20th. I arrived at 7:45 and was a little surprised to find the door locked, but no big deal. I waited in my friend's car. I looked and the bay door was opening and because the doors were still locked, I went in the back way, through the garage, to the desk, and told the man who was standing there that I was there for my 8:00 appt. I was very surprised when the man standing there said that he was a customer and that he had opened the bay roll-up door, so we stood there and waited for an employee to arrive. After waiting about 5 more minutes, the first employee showed up, still eating his breakfast, and began opening up the computer. Yes, he was late but said nothing to me at all. The 2nd guy got there and was opening the computer and I stood there for another 5 minutes before he said that someone would be right with me. I dropped off my keys and left with my friend. While we were having brunch, someone called and said that they didn't have my brake pads. He said that they could use a different brand than the one I needed, and that they would be just as good. I said that would be fine. He said that my car would be ready in about 2 hours. A couple hours later my friend dropped me off at the service dept, and I went in to check on my Ford. He said that the brake pads weren't there yet so it would be a while longer. I said ok and went into the waiting room and sat there until 2:45 when someone came in and said my car was ready. I told them they had really dropped the ball with me. First, they were late and there is no excuse for that. Next, they had my appt on the books for weeks. Why couldn't they check on what I would need for the brake pads and had them there waiting for me when I arrived? Next, why was I still waiting for the brake pads to arrive? They said they had the other ones that were just as good. Then they charged an extra 3% for using a credit card instead of cash. While I understand having this charge for a little mom-and-pop store, it was ridiculous for such a big company to add an extra service fee. Then the last time I went there they said I would need new tires. This time they said my tires were good, so I highly doubt that they even looked at them, much less rotated them. I received no apology, no nothing. For some reason, the receipt shows I paid at 10:36, instead 0f 2:45, and that is simply a lie. I don't think we will be taking our Fords there again for any reason. Thanks for your time, mine was certainly wasted.

This is the only dealership that I feel like I receive family treatment; the team here provides you…read morewith such a unique experience that makes you want to come back!

Paid $100 for an inspection that clearly never happened. Had them inspect a used car before…read morepurchase -- they reported "nothing wrong." Worth noting: they have a relationship with the dealer who was selling me the car. Within minutes of driving it, I found a broken door lock, non-functional windshield sprayers, visible underbody damage, 3 chips in the windshield, and misaligned wheels causing a crooked steering wheel -- something they'd have noticed the second they sat in the driver's seat. None of this was disclosed. I don't believe my car was ever actually inspected, yet they still took my money. Don't trust their inspections.

From my experience with my Ford edge they fixed my car quickly were helpful courteous so far I've…read morehad no further problems with my car I would recommend them to anyone in need of auto repair thank you Summers Auto

Excellent in every possible way! Chris and the team are excellent. Knowledgable, friendly and truly…read morecare for their customers. We will be back and I will spread the word!

Traveling from Florida to Blue Ridge on vacation and the check engine light comes on 200 miles…read morebefore Blue Ridge...Memorial Day weekend. Fortunately we had another car on the trip, so I was able to park mine until I took my car in the Tuesday following Memorial Day. Everyone at Highley was great and super helpful! Communication was thorough and got pricing up front before repairs. Had my car in and out in a day. I travel to Blue Ridge often and would definitely go back to Highley if needed.

What can I say about Simpson Automotive in Cartersville Ga. when there's other repair shop like…read moreFIRESTONE ,Christian Brothers and others but these people put quality first- and will do everything for your car to make it right before you leave that Shop). I live in Woodstock and I drive 45 minutes and I passed all the other autos shops and u know why because they work with you not like the other ones would not do that. That's why they come first fixing my Dodge Charger 2014

Has my car for almost 8 months he has lied and still no car every day he says I will have my car…read moreand it hasn't happened