I inquired about a vehicle at Tutton via phone because I live four hours away. My experience began…read morewith a classic high-pressure sales tactic: Josiah told me someone was currently looking at the truck, then immediately recanted, saying, "Actually, that truck isn't being looked at, so we can talk now." Despite the red flag, I proceeded. I was explicit that I would not be financing through the dealership. I had a "do not exceed" approved loan check from my bank and asked Josiah to confirm this was acceptable. He assured me it was and agreed to provide an "out the door" (OTD) price for my visit the next day. After driving four hours, I test-drove the vehicle. Josiah was polite, and we even brought him lunch to show our appreciation for his time. However, the truck had several issues: PCM codes, dash warnings, missing parts, a stuck air dam, a struggling starter, and erratic shifting from a recently replaced transmission. Despite these concerns, the OTD price was not reduced from the advertised price. Furthermore, Tutton's documentation fee is a staggering $1,000--nearly triple the average of other dealerships I researched. Then came the "hidden" fees. Once I presented my bank check, Josiah claimed he "didn't get a chance" to mention a $1,000 surcharge for not using their internal financing. When I protested, the "negotiation" became a shell game. They offered to cut that fee to $500, but suddenly the tag fees, taxes, and a previously unmentioned "ETR fee" increased to make up the difference. When they finally agreed to "remove" the outside financing fee entirely, they padded the other line items--tags, taxes, ETR, and a new "TTL review reimbursement fee"--so the final OTD price remained almost identical to the original. When we asked to speak to the manager, Brian, the experience worsened. He was condescending and dismissive, stating, "You already drove four hours... I know you are going to get the truck." He refused to budge even $400 to offset the imminent starter failure. Two days after getting the truck home, the starter failed, leaving me stranded. I had to tow it and replace the part myself. Both the salesman and manager lacked transparency and integrity. Instead of a professional transaction, it felt like a coordinated effort to swindle us through line-item manipulation. Based on other reviews, this seems to be a consistent pattern. I would strongly advise buyers to look elsewhere.

We had our Jeep Wrangler 4xe in for a recall regarding the battery. Luckily we had everything on…read morethe dashcam. They did not do everything what was necessary to fix the recall. We contacted Jeep directly and they confirmed by checking the VIN. So we needed to bring her in a second time. This was not our first time having problems with this dealership especially the service department. The problem with the recall was, that the car could go up in flames during charging, so nothing to ignore. Why not fix it right the first time? We will go back to Roswell to get our three cars fixed. There is an excellent Jeep Dealership with outstanding service.

Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

Friendly. Good communication…read more Helpful. More words to reach character limit. They're good.

Great company to work with. I needed a winch out at my home and they were prompt, courteous and…read morequick. Highly recommend

I was on a 14 hour car ride home after losing my brother when my tire pressure plummeted, I called…read moreand they picked up within one ring, we're so kind and professional. They Sent their service guy to me right away and he picked up the tire, took it to be repaired, and brought it back to get us on the road all within an hour. Jacob especially took great care of us, and the guys at the desk were a pleasure to do business with. I greatly appreciate your alls service in my time of need, and for an extremely fair price.

They have a very friendly staff and an owner that cares about its customers. Their front staff…read morehelped to entertain my son while waiting for my vehicle and their waiting room is more than sufficient. I went the first time and we both thought we fixed the issue being my AC not working. However, a week later, the AC quit working due to a leak. I called to inquire about repairing it and was told I would have to essentially repay for the first visit over again, so I denied the services. The owner called me back personally and took accountability for their tech making the mistake of trying to repair the AC in the cold temperatures, as this was there company standard. He stated the tech was new and would be informed properly, and I didn't know this would cause the leak to be undetectable either. After revisiting the shop on a warmer day, my leak was found and the AC was fixed, so I was left only paying for the repairs, which I would have had to pay on the first visit if the leak was found. I really appreciated the owners accountability and desire to make it right and the staff for keeping me informed throughout the process, despite a small misunderstanding.

Tower did a couple of significant repairs this week on my old Escape with 230,000+ miles. They…read morecompleted the job in one day. Noticed on the drive home the car was running MUCH smoother, engine quieter than when I brought it in--almost like new! The price was exactly what they quoted me when I brought it in and I think fair for what needed doing. And far, far less than buying a replacement car! The counter staff and mechanics are all so friendly and willing to explain the repair details, and the diagnostic reports are complete, with photos..

Tower has been taking care of our family for about 15 years. Even before we were regular…read morecustomers, they showed a servant spirit to help. We continue to trust them with all of our vehicles. They are honest. They do great work. And they give back to the community.

Service requested was handled immediately, with outstanding quality and great value. MB Resources…read morehave fixed both of my cars, when other companies failed to deliver. They know how to get everything done and they get it done, professionally and reasonably. Their pricing is the best. Their honesty is over the top incredible. And their polite staff are the most pleasant automotive repair technicians, and engineers I have ever had the privilege of knowing! Consider no other place for your repairs, but this place: MB Resources.

MB Resources offers the Dawsonville community great auto repair services at a reasonable price…read more Their work is most always done to customer satisfaction and they use quality parts to service your vehicle. I highly recommend MB Resources for anyone who lives near Dawson County. Keep up the great work!

Everything !! All the peeps at Silver City tire & auto are friendly and very knowledgeable. I've…read moreworked as a currier driving my own vehicle since 1986. I'm not a mechanic but I do know how to recognize systems and do the basic car care. I highly recommend them for sure! Thank you also for the quick turnaround!!

Oh, they can put on tires but it stops there. And they failed to balance all 4 tires. They do the…read moreBARE MINIMUM and you pay for things not done. Forget any alignments past the 1st one you pay for with a year of re-alignments. They use all sorts of excuses to not get around to it then LIE that it was done PROVED by another tire place that will print out the before and after tire alignments. BIG MISTAKE trying out this place It's a joke. And lie too easily.