At first glance, I was a little skeptical coming to High-Tech, but I did it anyways because of the reviews. It's just this lot off of Buford Highway that honestly doesn't look visually appealing from the road. A small lot with a bunch of cars randomly parked- no clear parking spots, the entrance of the building is off to the side. We dropped our car off and didn't receive a call or an estimate the rest of the day. We figured they were just busy given all the cars in the lot. That gave us more reassurance that so many cars were there. However, first thing the next morning we received a call letting us know what to expect in terms of cost, what was wrong, and our options. They were very honest, explained everything thoroughly, AND best of all, did not try to push anything on us. We were given the cost estimate to rebuild our transmission with new parts or get a used transmission. They gave us recommendations and did not push the more expensive option on us. We opted for the used transmission, which we were told would take 1-2 days for the part to arrive. We assumed we wouldn't get the car back until the next week. The very next day we were called and told the car would be ready in 2 days. Much much faster than anticipated. They offered to replace the clutch for us too, which we declined and they didn't try to push it on us. The next day, we were updated on everything, and we decided to go ahead and replace the clutch. Despite this, the car STILL finished before the anticipated time. When I picked up the car, we were informed that he fixed another part for us and refilled the coolant for no charge, the transmission has a 6 month warranty, and lastly, I mentioned a discount on the website for $100 which he happily applied to our bill. The car drives amazingly. The clutch feels great. The transmission works perfectly. Shifting gears has never been easier. We are so pleased with the work, the speed, price, and how thorough the communication was. Trust the reviews and take your car here for any transmission needs. read more

We had our transmission rebuilt at this shop. We based our decision on its good reviews. Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different. read more

Rarely do you find a company who's customer service and craftsmanship are next level, High-Tech Transmission IS that company! I shopped everywhere for transmission service, only wanting the best since our 2012 Lexus LS 460 that was used to the pampering it received from the Lexus dealership service departments. So when we decided that a transmission replacement was the way to go I found High-Tech transmissions using Yelp. With many reviews north of 95% positive I did not let the distance from our home to the shop get in the way, and I'm glad that I didn't. After pickup I purposely waited a few weeks before tendering a review so that if I needed to return the vehicle for any reason I could judge their temperament completely (many service providers are angels until they get paid, and when something goes wrong afterwards they evolve into demons, not these guys). Wayne & his team were true and genuine good people. I returned the car a week after pickup because I heard unfamiliar noises coming from the rear tires that I thought was related to the transmission upgrade. Although it was a nothing burger Wayne was cool, calm and easy going about it. Now our car is a lean mean driving machine that handles like new. We are so happy having found High-Tech Transmissions. So, if you need transmission work and you want a complete service experience it would be a mistake to take chances, get your car to High-Tech Transmissions, you won't regret it. These guys are the real deal. THANKS WAYNE!!! read more

I was pulling my 18-foot travel trailer through the Atlanta area when I noticed my transmission was not working properly. I detached my trailer nearby and reached out to High-Tech. I needed a trans replacement. Wayne went above and beyond as he showed up with his truck to move my trailer to another location while I waited for the replacement. He talked me through my options and helped me make the best decision as one who travels full-time. Thank you, Wayne, for the peace you brought to me through the whole process. High-Tech Transmission is a perfect example of how business needs to be conducted with professionalism and personal care for each client. Thank you! Back on the road again! read more

Wayne and his team at High-Tech went above and beyond to diagnose the issues with my F-150, methodically and affordably. He shared information with me regularly so I always felt on the loop as to where things stood. The repair work is top notch. It's reassuring to know there are honest, hard-working, and customer friendly people like Wayne who can help me navigate the issues with my truck. read more

I'm a little late in posting this. It was the week leading into the July 4 weekend. Wayne and Allen and the team went above and beyond in helping me with me transmission problems. Asked a lot of questions to help narrow down the problem. I never felt pressured to do anything. They were honest and sincere in their recommendations. I from Mississippi and was camping in my 5th wheel and had a limited time in Atlanta. They found a way to get me on a rack and back on the road. I am glad there are still places like this that care about the customer. read more

I have a 2003 Honda Odyssey Wayne helped me find a good used transmission, his crew installed it for a great saving over a full repair of my old transmission. It has now served me well for months. It's like having my beloved car restorred to health. Thank you Wayne and friends. read more

Excellent service great work good hard working humble guys that'll take care of your needs will most definitely be back!

Took my truck in for something that I thought was a transmission issue but turned out to be an issue with engine mounts. They were thorough and were also upfront about the time it would take to isolate/investigate the issue. read more

Disclaimer: I did not get my car serviced here. Although I did not end up getting my car fixed here, I still recommend this place over all other places in the area if you need your transmission fixed. I am Korean, so I naturally gravitate to Korean auto shops. However, I am a person who needs to shop around to make sure I get the best price and best price. I shopped around all around Atlanta, and he gave me the most information and the best price. He followed up with me for couple of weeks giving me better and better options. I ended up trading in my car and get a new one, but I would recommend this place if anyone is looking to get their transmission serviced. read more

It isn't often when I award a business with five stars. It's especially rare when the business is car care related. I am always pleased whenever I am able to go against my own trend as a skeptic consumer. I telephoned a number of transmission repair shops prior to deciding to bring my car to High-Tech Transmission. I was initially impressed with the time High-Tech devoted to hearing my car problem and explaining the technical details over the phone, even before I set up an appointment. I was nearly certain that the shuddering I was experiencing at a precise speed range was the torque converter. As it turned out, the transmission was just fine, though I decided to go ahead and change the fluid. The real culprit was a faulty CV axle. After replacing the CV joint the shudder was eliminated. High-Tech Transmission took care of it all and did so for the price that was quoted. There was no funny business like so many of those national franchise places. I had an exemplary experience at High-Tech Transmission. In an industry where the track record for customer service is too often dismal, being pleasantly surprised is something I won't soon forget. read more

I had a fantastic GMC diesel that when the replacement it they didn't tighten the starter bolts .and when they went to pull it around no body came back .went looking and 6 guys were staring down at the engine standing on my wheels and on the bumper looking down at it and the starter had broken engine block. They said they didn't have to remove it and it was my fault !!!!!!!!!!! Then the owner said to carry him to court !!!! Sorry ass. DO T USE THIS PLACE !!!!!!!! read more

I had an excellent experience at High-Tech. Wayne spent time talking with me both on the phone and at the location when I brought my car in to be checked. He explained various options to resolve my problem. I believe this is an honest auto shop and highly recommend it. Not only that but, when I left with my car, I was not 10 minutes away when I had a flat tire! Talk about bad luck.... I called him and he and a tech came and rescued me by putting on the donut so that I could get to a tire shop. I was so appreciative and I would not hesitate to return in the future. read more

Called to get a simple repair and got asked a million questions about the repair instead of simply fixing the actual repair.

Wayne and the team at high-tech we're AWESOME! They were tireless about finding out what was wrong with my 2013 Tahoe and transparent and honest about what was needed and cost. Being able to trust a mechanic is so important and I knew I was in good hands the whole time and would recommend them to anyone looking for transmits work! read more

Have a 2010 F-150 pickup - transmission locked up and wouldn't function - these guys are 'Best iin Gwinnett' for 2020 and 2021 - they had to special order some parts so it took a day longer but was worth the wait - like new with improved gas mileage and very smooth operation - Wayne keeps you informed and does what he says - very impressive! read more

they did a great job getting me squeezed in and everything was just as they said it would be, I trust them!

I had my 2001 Dodge Ram 15 transmission rebuilt by High-Tech Transmission Service. I used their services because of the high reviews they received. I am glad I did. When I arrived, I noted they were working on approximately 10 vehicles in the shop and many more waiting for service. (Many people had made the same decision as I.) I talked to the owner, and found him to be knowledgeable and passionate about his work. I give him high marks for explaining what they would do and explaining what they did afterwards. They rebuilt the transmission at a reasonable price, and it is going fine a year later. No issues. I highly recommend their service and would use them again. read more

My 2007 Mustang needed a new clutch, seems like not a lot of shops doing that work. Very pleased with the repair, price and communication. read more

I was skeptical of all the 5 star reviews. I thought this place must be too good to be true. But this place is REALLY that good! This was the 3rd time I've had to have transmission work done on my old car. I have had bad experiences using mom and pops transmission shops in the past. Needless to say I was apprehensive about finding another transmission shop. I called and discussed the issue and Bob was familiar with my car and the issue I was experiencing. He quoted me a price and said he would send that price in writing if I wanted. He promised the price would not change. I have my car towed in. He calls me as soon as it arrives and informs me they will begin repairs the next day. 2 days later he calls me to tell me everything is moving as planned and my car will be ready the next day. Bright and early the next day I get a call telling me I can come get my car! This was my first time arriving to the shop in person. It's far from anything fancy but I'm sure they are passing those overhead savings onto us. I finally meet Bob in person and he is just and friendly and professional as he was over the phone. He explains what they've done and tells me about the warranty. He tells me to stop by in a few month and they will recheck everything (for free) just to make sure everything is operating as it should. This was all 5 months ago. No problems since. These guys are honest, professional, quick, and VERY reasonably priced. I could not have asked for a better experience. PS make sure to check out their website--there is a $100 savings you can get if you do something special! :) read more

I called after getting an astronomical quote for a transmission repair from another mechanic. Bob told me the price actually seemed in line with the work that needed to be done. However, he pointed out that our Van was probably still under the factory warranty (it's a 2010) and then took 10 or 15 minutes to find numbers for Ford Service, Local Dealerships, etc... and instructed me on the best thing to do to get it fixed on Ford's dime. He even went so far as to give me advice about how to try to get Ford to fix it even if it wasn't still under warranty. I've never found a mechanic that will turn business away in order to help a customer do what is best for them. I will be going there for ANY transmission needs from now on. OH! He also told me that I could call him if we needed any service of any kind and he would recommend another mechanic that he trusts to do the work. Great company! read more

This place deserves 10 Stars....they fixed my dad's F250 transmission for an amazing price that was lower than anyone in the Atlante area. I few months later my friend started experiencing transmission problems with his Chevy Express cargo van and i sent him to Bob and his team. The guys looked at it and found a wire issue inside the transmission and fixed it in no time. My friend was extremely happy and thankful for the referral. These guys are great. read more

They tried to tell me my overdrive wasn't working when I brought my truck in for a transmission leak. Completely not true. I've driven this truck for 18 years and I know the trans functions perfectly except for an intermittent leak to outside of trans. I dont know what their game is but I won't give them the chance to pull one over on me. read more

I never write reviews, but Wayne and his guys at High-Tech Transmission Service deserve one. They took a diagnostic look at my car and (thankfully) there wasn't an issue with the transmission. They didn't charge me anything to look at it - not something you find everywhere. Wayne was straight forward and honest with me about my car and he also recommended a shop nearby where I could get the services my car required. As a woman, this was a pleasant experience because High-Tech did not try to take advantage of me and they also didn't assume I lacked knowledge of cars. I highly recommend his shop to anyone in need of transmission services if you live in the Atlanta area! read more

Bob is cool and he is transmission master. Their trust worthy and always do good work. I have been taking my Hondas to him since 2013. If you have transmission questions, go to him. read more

Nothing short of awesome. My car was experiencing random (once a month) spurts of violent bucking and jolting which I figured was a transmission problem. I took it to Bob and the folks at High Tech after a recommendation. They spent days looking at my car and test driving it/ diagnosing it and determined it was an electrical issue not a mechanical issue all at no cost to me. He did notice some wires that had been melted and fused together and replaced those for me. Although he was unable to fully fix my car since it required programming the body control module and other non-transmission related issues that only the dealership would be able to do, Bob spent countless hours explaining things to me on the phone, sent me to a personal recommendation at a dealership and even coordinated towing over to the dealership. It is next to impossible to find an automotive service place that will not try and take advantage of you and screw you out of money. This is the best place I have found- don't take your car anywhere else if you need transmission service. read more

I have been a lifelong customer of a well-known transmission shop downtown, but they can be expensive, it was not convenient and I'm sure that the original owner has retired. I found High-Tech near me on yelp! and the reviews were really good, so I decided to give them a try. I am SO glad I did. They were highly professional and friendly. They had a long talk on the phone with my wife, who hates car repair places that make her feel stupid, and gave her some scenarios with prices. She had a good experience. I went in a few weeks later. They looked up their conversation with my wife, because they keep notes on that sort of thing. They were very quick to look at the car and call me with the actual diagnosis. I authorized the work, it was completed quickly and they called me right away. The problem did not require a transmission replacement, so thanks to their care and honesty, my car works fine and I saved a bunch of money over what I expected. In my opinion, these guys are the "gold standard" and I would recommend them even to someone that has to drive out of their way to get there. I am very happy with my experience read more

I went here with my Grand Cherokee and was pleased. Good work, good price, done quickly. It was everything I hoped it would be!

This is my first yelp review. I signed up just so I could leave this note. Another shop told me I needed a new transmission to the tune of $4000. Alan at High-tech took me on a 2 minute test drive and said that it was the catalytic converter that was blocked, and not a transmission problem. He recommended a nearby shop to fix it and my problem was solved for $227. I really appreciate his knowledge and honesty. (I knew about High Tech because they did a good job fixing my sons transmission.) read more

I went to this place because of the reviews on Yelp - the ratings are deserved and accurate. They repaired my transmission for much less than I anticipated but it was their attention to details and warm customer service that blew me away. As a woman I always dread the macho testosterone culture of most auto repair shops. Here? There was kindness, warmth, full explanation to all my problems and solutions. Bravo, Bob!!!! read more

Hi-Tech has been my transmission shop for years They always treat me right, no funny business here!

I hope I never have to see these guys again! Wow, Bob and his team blew me away with their attention to detail and the way they just seem to genuinely care. They quoted a fair price and stand behind their work. 5+ stars read more

Awesome! I had a problem with my transmission. I originally took it to the Mazda dealer-who said I needed a new transmission for $3,500. I then took my car here for a second quote. I just need a $60 replacement part in the transmission. Now my car works great! read more

I was referred to this shop after checking around the Atlanta area. My college daughters car broke down. I first had it towed to a local Ford dealer. Their answer was of course replace the whole transmission! I contacted Wayne at the store and explained the situation and then had the vehicle towed to High-Tech. They diagnosed with situation and fixed the problem. It turns out that I didn't need a new transmission! Not living in town and not knowing the city I was dreading the bill! Wayne explained what the problem was and fixed it as promised. I can't say enough good things about this place!!! read more

Bob is THE MAN. Others wanted an $1800 new transm. Bob found a loose wire. Refused to take any $$$.

I've taken both my Nissan Altima & Nissan Titan here anytime I had an issue. They've never failed. They've gotten me in and out without any issues. The one thing that I can say is that they're, reasonable, fair & honest. That's hard to find in this day & time.... read more

I could not be happier with High-Tech's service. The transmission my Jeep Grand Cherokee went out while in the hands of a valet parker. I had it towed to a local dealership who kept it for 10 days and then told me my transmission and transfer case had to be replaced, to the tune of some $13,000. I had it taken to High-Tech to see what they could do. In about 24 hours, they had diagnosed the problem as something very simple. They charged me $525, including transmission service. So far, my "ruined" transmission and transfer case have operated perfectly. Good experience! Hmm. $13,000 versus $525. Hard decision. read more

Bob and his team took good care of my car when the transmission went out. Talk about a stressful experience, having that happen out of the blue. He was very fair, explained everything very clearly, and solved the problem for less than the dealership wanted. A few months later, I was moving out of state and he took another look at it to make sure everything was okay. Wouldn't take anymore more money for the follow-up. It's rare to find to someone in any business who knows what they're doing and actually helps you to solve your problems. Bring your business to these people. read more

The people here are very knowledge of cars from various years from new er models to old. my dad had his old 1979 mercury car fixed here . They did rigorous testing before determining transmission band failed on car with no computer. they also care about the customer as they check up on the repairs to see if everything is aight . They pretty much rebuilt it vs just buying a used one. the employee are all super friendly!!!! read more

I looked for the best trans shop around and by far this the best. He is honest and fair and tells you up front what you are looking at and what options you have. They even did a temporary fix just so I could drive it and couldn't charged way more but didn't. Don't go anywhere else believe me. read more