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    Drive A Dream

    2.9 (66 reviews)
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    Updated 2 months ago

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    Advertised and agreed upon price

    Changed the price between verbal agreement as well as advertised price and invoice. Didn't add deposit to the invoice until lender found the problem, this greatly delayed shipping. $700 documentation fee for them to screw up the actual documents. I'm sure I got screwed on the taxes as well, but who knows? At first I thought it was a simple mistake, but the pattern starts to create thoughts of intentional fraud. You'll have no idea when or if your vehicle will actually ship unless you constantly harass the dealer on the phone. Don't be an idiot like me and read every line very closely. It's easy to click through their signing app. A $1200 life lesson in shady auto dealer contracts.

    Stay FAR Away - Shady & Unprofessional Business Practices If I could give this dealership zero stars, I would. I negotiated a deal on a Porsche Taycan and initially declined the non-refundable deposit, meaning the car was still on the market. On 2/1, I got approved for an auto loan and finalized the purchase with a SIGNED contract of sale--including my name, the agreed-upon price, and the car's details--making it officially sold to me. After that, their incompetence became glaring. I requested the necessary title application for my bank, and their clueless title clerk repeatedly sent the wrong forms, delaying my loan processing. Despite their mistakes, I remained patient and kept pushing forward. On 2/6, after finally getting my bank's approval and confirming that they were overnighting the check, I texted the dealership to let them know I was ready to pay my full down payment. Their response? "Brother, car is sold." What?! The car was already sold to me on 2/1! This dealership blatantly disregards contracts, prioritizing financial gain over integrity. They wasted so much of my time, impacted my credit score, and I even paid out of pocket for a pre-inspection, which they claimed they'd refund--but, of course, I haven't seen a single cent. This place operates with zero professionalism and shady business practices. Do yourself a favor and take your money elsewhere.

    car broke down in the middle of the highway because of previous owner repair (according to Tesla).

    Purchased a Tesla X plaid 2023 in October Part 1 - Promised there would be no issues with it. Since then I've been to Tesla 3 times with navigation issues that they can't resolve and basically works improperly. I called the owner (basim) with the issues (Navigation not working, chair doesn't move). In the beginning he answered with great customer service. He stated that he will compensate me for the delay in delivery as well as for the issues with the car and asked me to update him if Tesla can't figure it out. Since then he's been avoiding my calls, and doesn't return them. Very upsetting that a simple transaction would have to be escalated to legal and BBB complaints. Definitely do not recommend. Watch out for these lemon cars. End of the day - seemed to have hidden defects (some with effort to hide). Management seem to manage online presence, not customer satisfaction, fairness.

    2024 Tesla Model X Plaid. From Georgia to Texas next to my 2023 Ford Lightning Lariat.

    Excellent! I am in Texas and Drive A Dream had the best price for the year and mileage that I could find for a 2024 Tesla Model X Plaid. So I ordered it from them. This meant shipping it to Texas. Yes! This place is legitimate so do not stress about ordering your car from here and having it shipped to you. Now, be forewarned that the shipping may take some time. It's the shipping company and not Drive A Dream. So do not stress about it. If you have any questions definitely call or text them as they are very responsive and their assistance does not stop after the sale.

    Quote to fix it

    Bought a 2023 Mercedes S580 from them and the first time it get rains on, water got inside the driver headlight And caused electrical damage. Took it to Mercedes and they will not warranty it because someone removed a pushpin from behind it causing water to get into it. this headlight and control module cost 5600 to replace. The dealership been giving me the run around for a month and an half and as of today issue still not resolved as they blaming Mercedes and Mercedes blaming them. I bought the extended warranty and no one is trying to cover this issue. I would not recommend buying a vehicle from this car lot. STAY AWAY.

    Derrick This car dealership was thorough, sells premium cars and above all HONEST! DERRICK provides tip notch service and was amazing through our buying process. This is customer service at its highest and I would recommend Drive A Dream to anyone! Derrick is your guy!!

    Original Review (10/13/2024): Bought a 2022 Mercedes S500 from them. Love the car so far, but overall experience with this dealership was horrible. Agreed to a deal on Monday (9/9), financing approved on Thursday (9/12), filled out paperwork early Friday morning (9/13). Was told everything is good to go, all paperwork complete and car just needs to be shipped to me (Texas). I was told the car would likely be picked up by shipping carrier the following Monday (9/16). I don't hear much from the dealer on Monday, or the following days. Finally, I get a call on Thursday (9/19) telling me there is more paperwork to be completed, and the a shipping carrier had STILL not been dispatched. This is one week after completing all paper work based on their word. I was obviously very upset by this and actually threatened to cancel the deal once in the process. The finance manager then promised to include something in the deal for me to compensate the trouble, which was also a false promise. Never received or heard anything about this. Typical dealership behavior after closing a deal. During the week, I called many times for an update and in one instance, the finance manager said he would get an update for me and call me back in 10 mins. Surprise, he never called back. Finally, 2 weeks after initially filling out paperwork, the car showed up at my house on Tuesday (9/24) afternoon. Was happy it showed up but I have to mention there was no heads up, nobody even told me it had been picked up or even gave me a phone call or text to let me know the car was on its way. The dealer did not even reach out to me until probably a week after I got the car. Lastly, it took them over 4 weeks to start the process to get the car registered. Just last week, they requested the state inspection be done and a copy of insurance be sent to them. Process was longer and much more complicated than it ever should have been. Additionally, they were not honest about the whole process and are pretty unorganized. I am grateful the car had no issues so far and showed up as described. I would never buy a car from them again, which is an absolute shame. We have bought ~9 cars in the last 6 years, I can say with 100% certainty that I would have given them my business multiple times in the future. I will avoid them now. UPDATE (11/25/2024): Caught a nail in one of the rear tires and had to be replaced. Unfortunately, it took this happening for me to notice they sold me a car with mismatched tires (Continentals on the front, Pirellis in the back). In what world does a dealership think it's okay to sell a luxury car with mismatched tires? Before updating this review, I spoke to Basim and he asked for receipts as replacing the tires to match cost me over $2k. Not only that, the continentals weren't even the same tires. One had been discontinued. It has now been 2 weeks since I spoke to him about this issue and to discuss the issues I've mentioned in this review, and he never got back to me. They have failed to make up for their mistakes at literally every chance I've given them. DO NOT buy a car from them.

    Tesla Model X 100D

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    Don't sell reconstructed titled vehicles. Mislead, especially for the price of a normal title.

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    Ask the Community - Drive A Dream

    Review Highlights - Drive A Dream

    Sal has no more money to make off of me and the fact I'm still getting priority communication from him is amazing.

    Mentioned in 7 reviews

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    I had an excellent experience working with Orsino ("O") at Atlanta Autos. I'm located in California…read moreand the vehicle, a 2019 Dodge Durango SRT, was in Georgia, so clear communication and trust were extremely important to me. O made the entire process smooth and stress free from start to finish. He sent all the pictures and videos I asked for in a timely manner, answered all of my questions, and was always clear and straightforward in his communication. He also worked with me on pricing, which I truly appreciated. Buying a vehicle from across the country can be intimidating, but O made it easy and gave me confidence every step of the way. Overall, I am very happy with my experience and would absolutely recommend working with Orsino at Atlanta Autos. Thank you again, O!

    I didn't even get the chance to do business with this company because of the blatant dishonesty…read more On 4/21, my husband spoke with Torri, one of the managers, about a 2022 Porsche Cayenne listed at $56,999. He mentioned that the vehicle had been sitting on the lot since January and asked if they could come down a few thousands. Torri agreed to $52,000 and told my husband that we could move forward. Based on that conversation, I planned to come in and finalize the deal. When I arrived at the dealership on 4/25, I asked for Marlo, the salesperson I had been working with. I told him I was ready to complete the application, that I was already pre-approved through Capital One, and that we had agreed on a price of $52,000. He left to "confirm" with management and came back with another associate who completely changed the story. They told me they could not honor that price and instead tried to offer a discount on warranty and financing. When I explained that my husband had already spoken directly with Torri and agreed on $52,000, they stepped away again. Shortly after, they returned and claimed that Torri said he never agreed to that price and that my husband was only told to come in and discuss options. That is simply not true--I personally heard the original conversation. I couldn't believe the blatant lies. At that point, I chose to walk away. This experience was extremely disappointing and felt misleading from the start. Clear communication and integrity matter, especially for a purchase of this size. Unfortunately, this dealership did not demonstrate either.

    RNJ Automotive Repair - Another piece of my dash board RNJ tech broke when trying to fix speedometer (who upcharged me once there); Refused to pay for damages done!

    RNJ Automotive Repair

    (12 reviews)

    I have been using RNJ for a couple years now. They have done good work and charged me fair prices…read more I have never gotten a bill from them that seemed absurd like I have from other mechanics. Also they will work on issues the standard in and out mechanics doesn't want to touch.

    Caveat emptor! What you're "quoted" at RNJ Automotive and what you are ultimately charged may be…read moretwo *very* different amounts. Never had as many problems just trying to get a reasonably accurate estimate from any auto repair shop as this one. The process with four other shops I checked out for the same repairs using same description went smoothly, so not sure why it was so difficult for RNJ. Needed a simple headlight replacement, installation of a new combo meter (circuit board that displays speedometer and odometer), and a quote for an engine swap on a Prius. The woman who provided a two hour quote for the combo meter, Nancy J., didn't know what one was - which is understandable - but apparently couldn't be bothered to look it up. On July 15 promised to get me a quote on the engine swap the next day, then almost two weeks later (July 27) said still didn't have it. Rather than being somewhat apologetic for not following up as promised, her reply was seething with sarcasm. Things rarely turn out well, in my experience, when a company is this careless and puts someone who doesn't understand the fundamentals of customer service as your first point of contact. It's not uncommon for these companies to exercise poor judgment in other aspects of the business as well. Bottom line: Service leaves much to be desired and prices not very competitive. Too many shops out there who are eager to earn your business and extremely capable to put up with this level of carelessness and sarcasm. Is this shop better than a dealership as mentioned in several of the positive reviews? Sure. But that's setting the bar really low. [Note: Nancy edited her sarcastic comments out of the allegedly entire conversation in her response. Can't help but think if they're incapable of honesty in a review, how much can you trust them with your auto repairs?]

    Jim Ellis Volkswagen Kennesaw - Our Volkswagen of Kennesaw showroom

    Jim Ellis Volkswagen Kennesaw

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    Before I was a Jim Ellis VW of Kennesaw customer, my attitude towards car dealerships were that…read morethey were all filled with pushy sales people and service centers designed to rip you off and trick you into spending more money to have your car "fixed" than you would spend going to independent garages. In October 2017 when I bought my brand new Passat, that perception was shattered and I am still beyond impressed and satisfied with the experience I've had with Jim Ellis VW Kennesaw's sales, financing, and ESPECIALLY service department. When I bought my car, my salesperson was quick, knowledgeable, and didn't push me towards anything I didn't want. The gentleman who helped me set up my financing was truly one of the nicest people I've ever met. He knew exactly what he was doing, walked me through every step of the process by explaining everything, and wasn't annoyed while answering the millions of questions I asked along the way. At the time I was a young single woman with a short credit history and this man not only made sure I got the best possible financing deal but also explained how the credit system works and how I can take advantage of it and improve - not just in regards to financing my car but with personal finances in general. I am now a homeowner part in thanks to the advice he gave me. The real shining star of this business is the service department. I got an extended warranty (which I would highly recommend by the way) and have had to visit the service department several times over the years for routine maintenance and an absurd amount of tire replacements caused by Atlanta potholes and screws/nails lodged in my tires. Every time I come in I work with the same service representative, Arianna, who always remembers me by name and sees to it that my needs are taken care of as quickly and cost-friendly as possible. (Seriously though... if anyone at who works at Jim Ellis VW Kennesaw is reading this, please give Arianna a raise because she's the absolute best kind of person.) Having to put your day on hold for car maintenance is not a fun thing, but because of the kindness, professionalism, and efficiency of the quality work this team does makes the process 100x more tolerable. As far as full-service, one stop car dealership and service centers go, you will not find a better one than Jim Ellis VW of Kennesaw. I will never not recommend them!

    Entire purchase process was going smoothly with Cem "Jim" my salesperson without any issues. He was…read morepolite and attentive to all questions and concerns regarding purchase. I was in and out within one hour! Jose Vasquez - one of the finance managers came over to sign more paperwork. He then brought over copies of a few pages I signed in an envelope. Then I had to sign more papers and asked for copies of EVERYTHING I signed. He made a smart comment "well essentially this is what I gave you but if you insist I guess." I do insist! He went and got the other copies and brought them back and while I had my hand out to retrieve them, this man tossed them on the desk right in front of me and kept walking. I immediately said "that's rude." So...essentially because of Jose and his unprofessionalism I would never do business with Jim Ellis and will tell all my friends and colleagues the same! Proceed with caution. I thought finance managers were more friendly. Plus side: I was in/out within 1 hour; Jim was amazing. Downside: Jose Vasquez - Finance Manager...BEWARE!!! And if management want to contact me or say I didn't make a purchase - due to the name...I purchased a 2019 Honda Accord EXL 2.0 on 7/21/25. Look it up!!!

    Drive A Dream - usedcardealers - Updated May 2026

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