I would've give them 5 but it took almost 6 months to set the free package. For those of you who don't know why you got the packages, did you get a notice about receiving a free wellness packet? Maybe it's been a while, mine was first ordered in November and I just got mine last week. I hope I would be able to get them more regularly since there's some great stuff in here. And since I'm on disability, anything free is greatly appreciated. read more

FRAUDULENT ACTIVITY! This pharmacy has sent family unsolicited medicine...how? We don't know but it's not legitimate. Stay away. read more

Like the others, I received an unsolicited package of prescribed off-brand OTC medications & Covid tests. Went to the business today & you can tell the employees are over having to deal with the insurance scam their boss (Ronald) is running. I reported to the BBB (https://www.bbb.org/file-a-complaint) & the CA State Board of Pharmacy (https://www.pharmacy.ca.gov/consumers/complaint_info.shtml) and recommend that everyone else do the same. This guy & his pharmacy were already on probation 2019-2023 from a different list of violations of pharmacy law that you can read about on the State Board site. He deserves to lose his license. read more

This business is running a fraudulent insurance scam. They are sending unsolicited packages of medications to people and when you call no one knows anything and will tell you call back and press option 3 and then you get put on hold with no one coming back on the line and the sent to a vm for a idiot guy names cox something. I will be reporting you to the bbb and the city insurance commissioner and I recommend others to do so as well. read more

Apothecary Pharmacy - Address sent - Drugstores Near Me - Los Angeles, California

This company is BILLING MEDI-CAL illegally. I too have a box of UNSOLICITED drugs/covid-19 tests (2) MY name is on their list, how is that possible? How could they illegally bill Medi-Cal in MY NAME? How could they KNOW my name, in the first place. (I am in Norcal), have not lived in or near LA since 1991. We are suing Apothecary Pharmacy in Federal Court. They have repeatedly violated HIPAA, and so many other laws on all levels, Fed, State, County, City. read more

Apothecary Pharmacy - Unsolicited. Illegally billed to Medi-Cal. Gov Newsom approved because we ALL KNOW he's getting a kickback. - Drugstores Near Me - Los Angeles, California

Scam..got sent something I never ordered. Not only weird but they're wasting their own money because I'm not going to take pills from a weird assz call center read more

Like all the other reviews, my mother received unsolicited medications that she did not order. They are for sure running a scam so be warned. I called to speak to them and they gave some random excuse and then hung up on me. Will definitely be reporting to BBB and the State Board of pharmacy . read more

(2 stars so it's less likely to be removed) My mother received a package in the mail from this company "Apothecary Pharmacy" today. It had two at home covid tests, vitamin d tablets, magnesium tablets, chest congestion relief pills, and acetaminophen. They came in a black mailer without any papers or information inside only the meds. She never requested or ordered any of these items. We called her insurance provider which is under MEDICAL. The agent told us that they have received 3 calls today with the same issue from the same company "Apothecary Pharmacy". They transferred us to another department so we could see if they had charged her insurance for this, which they did. We asked them to reverse the charges because she never requested these med and neither did any of her doctors. The insurance agent was able to get a hold of this company "Apothecary Pharmacy" and they told the agent: They are backed up on their orders so my mom my have ordered this or opted in to receiving this kit months ago. (She didn't) The agent let us know that the company "Apothecary Pharmacy" approved that the charge be removed. Side note, it's really upsetting that random pharmacy's can charge your insurance for something you never asked for and that THEY have to be the ones to approve the reversal charge. The insurance agent was alluding to the fact that this might have happened because she received a phone call or something related and she accepted this. This couldn't have happened because my mom is not easily taken advantage of so she wouldn't have accepted anything on accident. She's actually very aware and overly worried about scams. I think this company "Apothecary Pharmacy" somehow has access to the information of Medicare patients and it's running a brushing scam. I have reported them to the Better Business Bureau and I suggest anyone who has gone through this do so as well. It is very important to do so, so that this issue can be taken seriously. As of now they think this is the fault of the patient for accidentally signing up for something rather than the company scamming us. When looking up this pharmacy it seems to be real and the address is correct. But it seems to be a holistic medicine pharmacy. On the website there isn't anything about a "care package" or "health kit". Nothing similar to what we received which makes the claim that we signed up for it invalid. CALL YOUR INSURANCE COMPANY TO REVERSE THE CHARGE. THEY ARE GETTING PAID FROM THESE KITS/THIS SCAM!!!! Finally, DO NOT take or use any of these medications and products. I don't think you should discard them either just in case you need evidence for some further litigation. I put them in a freezer bag with the packaging and labeled it so we don't use it on accident. Imagine if this were to happen to an elderly person or someone who is not in the right mental state. What if they took this medication and it interfered with their other medications and harmed them. This is a really serious issue and horrible thing to do. read more

Apothecary Pharmacy - scam "heath kit" received without requesting - Drugstores Near Me - Los Angeles, California

Out of the blue we received a package from STAY WELL US/APOTHECARY PHARMACY containing covid tests. The Dear Patient letter stated the Covid tests were no cost over the counter covid tests. Previous we received a bag full of over the counter medications for my autistic son James that would have caused internal bleeding. He is a warfarin patient. When I called the phone number on the letter, I was told that my son James had signed up for and requested these random, dangerous OTC medications. James is 41. He is severely autistic. He did not call Stay Well US. He did not use Facebook or click on a Google Ad. I was informed that his insurance, Blue Shield Promise had been hacked through a backdoor in Google Analytics and his information had likely been stolen. I am my son's conservator and I do not like that OTC medications are being given out like Trick or Treat candies. I do not like "at no charge to you, we are charging your insurance for all this free stuff you didn't order". If STAY WELL US and APOTHECARY PHARMACY are illegally signing people up and billing insurance on a large scale, this could be a massive fraud case that could drive up all our insurance costs. I strongly suspect it is a money making scam. My son does not need any of the unsolicited Over The Counter medications sent to him. He did not order them. I did not order them. They were probably ordered with stolen information. read more

Apothecary Pharmacy - Letter falsely claiming my autism son signed up for random OTC drugs. - Drugstores Near Me - Los Angeles, California

This pharmacy is committing fraud through our medicaid insurance. Received multiple OTC when I dont even use this pharmacy. Never visited this pharmacy either. If anyone receives any medication from here, you need to report them. This is where our tax money is being wasted on, fraud! read more

Apothecary Pharmacy - These are the medications and kits I received for no reason. Report these frauds! - Drugstores Near Me - Los Angeles, California

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unsolicited supposed covid supplies mailed to us for free uncertainty as to how address was obtained. will not be using this medication. i encourage any others who have received these pkgs to report them. Recommendation: do not use unordered medicine. read more

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I never subscribed to this business but they sent a box of product. Possible scam as I believe they billed insurance

I've received nicotine gum, Tylenol and covid test by this pharmacy. They are claiming i requested them. I've never, ever smoked in my life. Please be aware. I see I'm not the only one these people are scamming people with products. I didn't give them my address or my name! Not sure where they got my information. read more

Apothecary Pharmacy - Nicotine gum - Drugstores Near Me - Los Angeles, California

They are using StayWell US to send me free medicine, and vitamins, for instance CALCIUM, when, in fact my Calcium levels are dangerously high. They sent from THIS pharmacy, Tylenol or something like it, with terrible side effects, a medicine for cold or flu, and two COVID tests. I get TWO PHONE CALLS A DAY from StayWell and nothing I say makes them stop. They have a recording and as soon as I pick up, they put a person on the phone. People are reporting their questionable business practices on BBB. Beware! I would not take a single medicine or vitamin they send to me! I'm offended. Dr. Legge is not MY doctor! read more

09-27-2025 I received a package at my doorstep yesterday from this Apothecary Pharmacy in West Los Angeles containing various medications neither I nor my doctors has requested. I have worked in various areas of the healthcare industry so it was very disturbing to receive this package. An attached letter stated it was requested through their partner Stay Well US which they stated "I had requested when I enrolled". I neither requested nor enrolled with this unknown company Stay Well US. Apparently these are called "brushing scams" which means some of my personal info may have been compromised during another company's data breach--all of which is disturbing. I am calling out these 2 companies for their unethical practices. Sincerely, Pam F. read more

My insurance found they were billed the day that the prescription was filled. They have been trying to reach the pharmacy. I believe the dr who prescribed it owns the pharmacy. SCAM like others have stated. read more

Apothecary Pharmacy - Package I received. - Drugstores Near Me - Los Angeles, California

I continue to receive unsolicited meds and vitamins from them, despite having called them directly. I desire not to receive these packages. Thanks. read more

I live in sacramento. I have NEVER heard of/dealt with/ contacted Apothecary pharmacy. on 02/07/2026, I rec'd a bag containing magnesium pills, vitamin c pills, Covid tests, and some form of burn oinment. When i clled the phone number provided, I was told to cal back when they are open. I ordered NONE of these items, yet my name and address are on all the packages. I will be contacting USPS to report medicine being sent to my address without my consent. there is NO way to call or email this company, I believe they are scammers. read more

Like the other reviewers, I do not remember ordering any supplements. Although I need what they sent me. Well packaged, but it was missing one item they claimed to have sent. I am going to keep trying to track down how I received the needed items. I hope this doesn't snowball on me. read more

I received an unsolicited bag of nicotine gum, covid tests and medicine I never ordered! This is full-on insurance fraud and it sucks that our deductibles and/or tax dollars go up because of these scumbags. I reported them. read more

Total scam. Can never get a hold of anyone left multiple voicemails and emails. They sent my special needs brother 4 boxes of nicotine gum, acetaminophen and 5 COVID tests. There is no way my brother would have ordered nor have been prescribed these. He doesn't even smoke. The phone numbers don't match the website. The pharmacy license number is incomplete. After doing a little research seems like the pharmacist had his license suspended for 5 years before back in 2020 for same fraudulent orders of medication. he petitioned to get his license renewed back in 2023 and they granted it back saying he was remorseful and paid restitution and was gonna do better. Soo. What's going on? What's the real story? Im trying to give benefit of the doubt and letting you clear this. But just by googling his name and pharmacy I was able to find this information. read more

I received an unrequested package of Covid tests and unfamiliar brand name OTC medicines recently. No way am I going to take medicines from an unknown source. Who is prescribing and paying for these unneeded medicines. I've reported them to the state pharmacy agency and my state and local government reps to get to the bottom of this and encourage others to do likewise. read more

Same experience as others noted here on the reviews: my aunt passed away in July and rec'd in the mail this week (in September) 3 "prescription" meds, as well as COVID tests from Apothecary Pharmacy. BEWARE: as others state, this business is scamming people's insurance. read more

Never recieved any care kits. Not any. May be a scam I've messaged and nothing. So im jot at all happy with this place

scam!!! be aware!! they send you meds you didn't request, I have never talked or been there, they keep sending meds to charge my insurance. people please put the alerts here and a complaint against them read more

Randomly received a package from them containing, COVID-19 tests, and Nicotine Gum. Im going to call my insurance and report this company.

I also received a surprise package containing Covid tests along with some random medications from this pharmacy. After an odd series of calls to the pharmacy and then pharmacist at a different number by a representative at my insurance company, the charges were reversed. Bizarre. read more

Right from delivery to actual using the products everything is superb.For selection of manufacturer hats off to the company.Telephonic response is excellent.Five stars for the service. read more

They were prompt reliable and right on time it's great pharmacy thank you so much love Merced California

speedy service and delivery I am in Sacramento and I have stuff sent to me through stay well and the stuff comes relatively fast. It doesn't take very long by the time I see that it's coming. It's already in my mailbox. read more

I just got crap that I didn't order. Called then looked this up. They are frauds taking insurance payments.

Scammers. Was supposed to receive box of Covid tests and otc products, never sent it. Anytime I call they say the pharmacist isn't there, the company says they are backed up with orders, meanwhile other reviews are saying they've received boxes they didn't order! A complete mismanaged mess and I worry about the safety of my medical information given the lack of competence displayed. read more

This company admits to using Indian call centers to cold call people who have had their personal information stolen. They pitch 'free' covid tests to people on medi-cal and charge medi-cal insurance for the price of the tests. The call center that called me had all my personal information from a previous data breach and tried very hard to convince me to give them my medi-cal insurance number. NEVER GIVE YOUR MEDICAL BENEFIT INFO TO CALL CENTERS. read more

suddenly i started receiving so-called "wellness packages" filled mostly with nicotine gum that I do not need, did not request, was not prescribed. subseq I called medi-cal pharmacy line and they said they were aware of this in general, but didn't seem to be highly concerned about stopping it. the lady said she would call apothecary and tell them to stop sending to me. I said this is a burden to taxpayers and she agreed. But seems like they should be shutting this place down if they're billing medi-cal for stuff they don't want or need, & solely for the pharmacy's personal profit. she said some people accidentally or intentionally signed up for some "wellness" packages (or somebody signed them up without their knowledge). if they are billing medi-cal (ie taxpayers) for things people don't want or need, and solely for the pharmacy's personal profit, it's not right and should be stopped by the regulators. read more

I received a call from a call center in India claiming they could send me free Covid tests using Medical I asked the name of the company and they said Apothecary Pharmacy in Los Angeles. My phone number is on the DO NOT CALL list. Apothecary Pharmacy is getting around the do not call list by using call centers in India. This is despicable. Also, claiming to use Medical to do this is fraud. Do not trust this company! read more

I have no words but THANK YOU AND YOU GUYS ARE LIFE SAVERS!! Sanaz is amazing... thank you for making our lives better. read more

Ron has left The Apothecarey. New ownership has taken over. While they are okay I miss the friendly person service Ron provided. He always had a smile on his face. The women who now run the place are very efficient but not the most friendly. Also they need to update their operating hours. It's says they open at 9:00 am but once you get here it opens at 9:30. While I will continue to get my prescriptions filled here it is not the same since Ron left. read more

I ordered Covid test from this pharmacy .... They sent me 8 expired Covid test with a sticker covering the expired date but the sticker date is also expired???? Seriously???? That's about the most desperate cry for logistical help you can ever want to see from a pharmacy can't move inventory so disguise it then move it oooopppss that is now expired too ... tried to call but they're closed sat ... must be nice no wonder they have expired stuff no one try here to sell or ship or check ... yuk no thanks cancel cancel cancel read more

I miss Ron he definitely ran a better shop. Now?.... Not so much. Hours aren't accurate. Boxes of inventory strewn about. Seems like they don't know what's going on. There's 7 people running a shop inefficiently while prior two ran a well oiled machine! Think I'll switch to Rite Aid read more

Technically, this update should have been a mere tip but when I shopped today Yelp app wasn't responding and I could neither "tip" or "check in". Whatever, I finally signed up for the rewards program. Once you've spent $300 (And it's easy to do here due to the high quality products and isn't your health worth it?), there's a $15 reward towards purchase. Value like that made sense to me coupled with the knowledgeable, kind customer care both my hubby and I have experienced at Apothecary Pharmacy. P.S. If Yelp's rules haven't changed this update does not count in the "2018 100 Yelp Challenge"; new reviews only has been my understanding. So I'll list it in this year's updates because once I've found a business of this caliber, I'm a customer for life :-) read more