Mark installed an AutoSlide on my patio door for my dogs (RFID dog tag automatically opens door). The installation was completed on a timely basis. However and through no fault of his own, the manufacturer took over a month to get the tags delivered to him. Without requesting it, Mark gave me a discount to make up for the late delivery. The five star rating is because Mark valued his service to the customer over his profit margin. Thank you Mark! read more

Went to location and was supposed to be open and was not and not able to leave a message. Very unprofessional.

Terrible! I had requested two glass measurements and were given the incorrect ones and I needed them badly the day of. Made me work extra hard to try to get the glass fit on my already done frame. I called and asked for a refund and they said they could only cut it for me. I already had a frame and now I had to resize it! The least they could do is give me some money back. I asked the worker to give me the owners name and she wouldn't. I would overhear her speaking to someone (I bet it was the owner). Don't waste your time and money here. read more

They installed Arglic door now I can not open the door is too tight to the door frame no warrant too busy to come back look at it or fix it read more

Apl Glass & Windows - Too busy to come back - Windows Installation Near Me - Rosemead , California

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I've had Mark install my mirror sliding doors several years ago along with my shower doors. Excellent service provided then and excellent service provided today. Mark and I were communicated via text at first. He offered me pictures of several sliding door options. We discussed pricing as well. His prices were great! He then came out to measure the area needing sliding doors. His team came out a week later and installed them in less than an hour. Mark's team was friendly and thorough. They walked me through the process and made sure I was happy with the end product, which I was. Thanks to Mark and his team, my room looks complete. I highly recommend APL Glass & Mirror. read more

Apl Glass & Windows - Glass shower doors - Windows Installation Near Me - Rosemead , California

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Great service and even better pricing! Fast turnover as well! Highly recommended!! You wont be dissappointed!

Save yourself the headache and patience and don't even bother with this company. The prices they offer is cheaper than most other places I have shopped. But is it worth paying less for the lack of professionalism and horrible customer services? I don't even know about the quality since I can't even get an updated quote since they increased the price due to the pandemic. They will come right away to give you a quote. But everything else you expect in service goes down the drain afterwards. Hopper was nice to come out and take the measurements. However, you have to deal with Vivian who works in the office for any questions and quotes. Good luck getting anything done with Vivian!!!! The quote they give you is very basic and lacks a lot of details on what type of windows, specs, etc you are installing. So you're will not know exactly what you are paying for. I had to call Vivian to have her explain in details when it's not even my fault her quote lacks the details that I need before I make a decision. Her tone always felt like she didn't have time to be on the phone and she wanted to just get you off the phone. I had to ask Vivian to include more details for a revised quote and it took her a week to get back to me. She doesn't respond via email. So you have to call you. But when she said she will email you later, she never does. So I felt like I was bugging her for a quote when it should have been done in a timely manner without having me chase her down. I even stopped by the store to look at the window and even at the store she just kept her distance and didn't seem like she really wanted to help. In the end, when I was able to accept the quote, she said the quote she gave me no longer is valid and that prices has increased and she will not get back to me until the beginning of the next month. So I waited 2 weeks and didn't hear from her. I called her back in the beginning of the month for a new quote and she said she can't give me a quote still and that I have to wait. I asked how long and she said she doesn't know. So if she didn't want to give me a quote 2 weeks ago, she should have said something or give me a better explanation. I felt like she was stringing me along and in the end, she didn't even deliver and told me to go somewhere else if I cant' wait. If you are in business, you should give ppl realistic timeline. It is extremely unprofessional to waste ppl's time and to over promise when you don't plan to deliver. I called Hopper for help and he was not helpful at all. He said Vivian handles the invoice and said he will talk to her and call me back. It has been a week and I still haven't heard back from anymore. I have never dealt this type of service in my life.... So please please please... Don't even bother calling them because you will be wasting your time and energy! You will thank me alater. read more

Worked with Mark for installation of a new shower door in our master bathroom. He was super easy to work with and everything happened on time and in budget. Couldn't ask for more from a vendor! Would recommend these guys read more

Apl Glass & Windows - New shower door and small side glass piece. The original design was no door, but we wanted to enclose the space. - Windows Installation Near Me - Rosemead , California

We had a good experience with APL replacing panels for our storefronts. Even though there were some hiccups and minor delays, they still finished earlier than my other quotes. The job was done with care and at a reasonable cost, and their team kept in communication. read more

The owner and his team did an amazing job repairing our window. He's prices are fair and his workmanship is outstanding and top notch. I'm shocked that the quality is amazingly fantastic. It's magnificent. I would recommend APL for all your window and/or glass repair needs. On Monday morning, our idiotic gardener carelessly damaged our patio window. Cracked glass rapidly spread throughout the body of the window. It was horrible. It was a massacre. We were stressed out. Dad remembered APL about twenty years ago. So later that morning we drove down to APL. the owner was there and carefully, calmly and thoroughly explained what should be done to correct the problem. The APL owner came to our home in about 15 minutes (we were surprised at the speed he moved). He measured and took notes for the window . The next day, he and his team came to our home. They carefully and thoroughly removed the damaged window. And replaced it with a brand new window set with brand new seals. We are amazed at the time, energy, and thought put in to make and install this amazing window. APL are very respectful, polite, and professional during this entire process. The APL owner took the time to answer all our questions. This is a great stress free experience. Again, I recommend APL. They did a fantastic job and are worth every penny. Plus they take Apple Pay. read more

I talked to Vivian down there she told me to text her the measurements and they would get back to me it's been over two weeks I went down and visited her and she says I'll get back to you in two days I haven't heard from him since that is the worst business I will never go to that business I work for a apartment complex and I was gonna have them replace 8 window I wouldn't give him no windows to replace and I wouldn't use them if I was anybody If you hadn't to go to that business I really feel sorry for you I don't use the post any response but this one I had read more

Came in for the first time in early March 2017 for a protective glass and was able to walk out with it. I was pleasantly surprised. I was so impressed that I asked the female at the desk if I ordered 2 larger pieces how long it would take? She said I'd be able to wait for them. I finally came in on a Friday, mid March 2017 for the larger pieces. Mark Q, the manager for the family business said he'd be able to have them ready by Saturday around 2pm. For me to call before going to pick them up. When I called the woman on the phone said they weren't ready. I told her I'd call back later. She interrupted me by saying "No. We'll call you". I waited and no one from the store called. Seeing how they close at 5pm I called them at 4pm........no answer. I kept calling every 5 minutes until 5pm.......no answer. I was fed up. My husband dropped by on Monday and asked what was going on? The pieces were ready but they did not call us. It was explained to them how they: - failed to deliver the merchandise as was promised and was prepaid. - didn't answer the phone. - will never get any of our return business in the future. ......and all of a sudden.......no one spoke English. read more

(Been over 3 weeks). I am in the process of them installing two shower glass door. The boss no type of business ethics. Promised me will get it done before Xmas. First they told me Thursday or Friday. Then they say Monday, the glass they ordered not ready. Nobody shows Monday not even a phone call. Finally they show up Wednesday, but only do one of two showers. They don't have the a right latches. I had to wait after Xmas. I wanted to fire them right there and then. Then the boss promise me the follow Tuesday he will have it done for me or I don't have to pay him. When Tuesday came, nobody came nobody called me. I go into the store and ask why haven't you installed my door. I told the boss to call me. He denies ever saying he will get it done by Tuesday or I don't have to pay him. Thursday morning they finally installed. It is poorly installed though. The whole shower shakes when you open or close it. Two days later they ask me to clear the tab with them. I told them to redo it. So that where I'm at with them. read more

Courteous service. Clear and concise procedures on when to drop off and pick up my window frame. Done in two hours. Glass was replaced adequately well. Reasonable pricing. Owner prefers cash over credit card. read more

2 stars because they're relatively inexpensive but I guess you get what you pay for. Service was short of mediocre. When I called for the estimate for my cracked window, they showed up right away. I paid half for the deposit and when it came to install, they fell short. Scheduled first appt and they no-showed. Had to call their office 2 hours later to inquire. Seems like they had forgotten. Rescheduled for the next day and after waiting 2 hours, I had to call again to inquire. Seemed like they had forgotten again. Seriously??!! Awful service. read more

We moved into a home that had sliding doors installed by this company. After living in the house for a year there was a glitch with one of the doors and we weren't able to open the door. It was so hard to find anyone to help us. Lock smith wouldn't, other door companies said they couldn't. We finally hunted down from the sellers who installed the doors (this company) and called for help. They came out right away and fixed the problem in a couple minutes. Free of charge. I couldn't believe how easy and reliable this company is about standing by their work. I don't know anything about their prices or how they work on the front end of getting stuff installed in ones home. However, being able to call and get the great costumer service on these custom doors really made me want to share. In my experience they are 5 stars. read more

I have used Apl Glass for several years and recently had a problem with my shower door. I called them and they remember me and my installation, and within minutes I had scheduled an appointment to remedy my shower door problem. I will continue to use this company for all my window, shower and glass needs. read more

My husband and I went in to order shower doors. We were treated so bad. The woman in the showroom has no business in customer service. She is by far the rudest person I have EVER encountered. I can't believe the treatment that we received. Our questions regarding shower doors seem to bother her. Don't waste your time going to this place. I'd rather pay abit higher price and be treated kindly. read more

These guys are the best! Called to get an estimate and they were over the same day to measure 5 screens. They delivered with no extra price for installation! The new screens look and fit amazing. Thank you Apl Glass and Windows :) read more

My house was broken into and 2 windows need replacement. Called up APL Glass for help. Mark came to my house within 2 hours, boarded up the broken window and did the measurements. My windows were replaced in 2 days, well in advance of the scheduled date of delivery. I am grateful for Mark's help. Have been a customer for years. Used APL for my front door, windows, mirrors and showers. read more

APL was a no show. They had my phone number and didn't have the decency to call me and let me know. I definitely would not recommend them to anyone read more

$20-25 for a single custom metal window screen is a great price! it only took them 30 minutes to make it. super fast service!

had a custom screen made in 20 minutes.had to wait one week elsewhere. price was great. they close at 5pm on saturday, walked in at 4:59. thanks mark! read more