For the size of this particular fitness facility I give it 5 stars. Being a smaller facility it…read moredoes lack some of the services that you might find in larger gyms but what it lacks it makes up in other areas. Located on Jefferson in downtown Phoenix they have a dedicated parking lot for gym users and give you a small sticker to place on your windshield which is required during baseball games and other daytime Chase Field events. They offer great hours, are never busy when I go on weekdays at lunchtime and they have a nice women's locker room with a private changing room and showers. As for the gym equipment they have all the basics and plenty of options. Staff is always friendly and available to help.

Great gym, right at the Chase field, have parking so that's nice. And it's got a full suite of…read morethings.

As I near my one year anniversary with Track Club, I have to say this is one of the best gyms I…read morehave been to. The staff is extremely friendly, welcoming me in without making ithe interaction of checking in awkward or forced. There is not a ton of equipment, but they have a large variety and I am usually able to find an easy substitute if anything is busy. The outdoor gym addition is always an option too, and they added fans and shading to make it accessible in the summer. The outdoor basketball half court is a huge plus, and they just added another water filling station upstairs. I also really enjoy the free strength and mobility classes held by Audrey on Saturdays for members. -- Go to this!!!! My flexibility has increased tremendously! They play good music and the staff has a genuine concern for the member experience, especially Audrey, Alex, and Sydney! PLUS: They bring in vendors - I have gotten a free tub of protein powder, free protein treats and smoothies, and a free stretch session! Also, most people wipe down equipment after use! I have tried the personal training with three trainers. I liked it for the most part, and definitely saw positive results. My negatives are that this is an influencer gym, and some members can take over a ton of space trying to get the perfect shot or video; I have had issues with their parking system and got an expensive ticket (the system seems to have been resolved in the last few weeks); and the water stations can sometimes be broken (member caused). With all that said I'd recommend TC in a heartbeat! I also love that this is locally owned and operated! I've tried EoS, MountainSide, Planet Fitness, YouFit, LA, True Althletic, Sports Club at City Square, and Jab in the Valley in the last 10 years. Can't speak highly enough about Track Club as the far and away favorite!

I'm disappointed with my experience at this gym. I seen on the website that there is a 3-day free…read morepass and since I'm in town for a week, I decided to check it out since it's nearby. The staff member was friendly and helpful, but when I mentioned I was visiting from out of state, she told me that the pass is only for Arizona residents. This small little detail is NOWHERE to be found on their website. If I had known, I wouldn't have come in the first place. This was misleading, and I wish the website had said that it was for residents only. I already made the trip there and was in a situation so I ended up paying for the day pass. Not happy about it.

Amazing! Place highly recommend dropping in! When you're in town. Have weekly and daily drop in…read morepasses.

Great place to workout. I was in town for a conference at the convention center. I chose this gym…read morebecause it was a true Crossfit Affiliate gym. I was not disappointed. Great programming, included a good warm-up, strength work and conditioning WOD. Coaching was spot on, focused on technique. Regulars were very friendly and helpful, made me feel at home! Liked it so much I went back the next day. Varied their workouts so again good warm-up, skill work on a variety of things (all of which I need work on) and then a tough 5 round WOD. I would wholeheartedly recommend this to anyone looking to drop in or for a gym to call home. $15 for drop in, high tech with their iPad credit card swipe system. Oh, and it's in an old church, converted for Crossfit complete with Olympic lifting platforms in the basement.

This is one of the best Orangetheory fitness Studios in Valley! I've been a member of Orangetheory…read morefor about nine years. I never felt so welcome until I came here. The members are really Chill. The staff are very nice. Except for Katie who is super amazing.

Sneakily charged my gf card 4 months later after a supposedly free trial and she never even been to…read morethe gym after the free trial and randomly wakes up to a $260 unauthorized charge , imagine paying $260 in fees for a gym you don't attend or never even been to after a trial and as well they make it so hard and impossible to cancel and then add a "30 day notice policy " to cancel like who actually needs 30 days to cancel but from a business perspective I see how they would use this algorithm to collect more fees from customers and force customers to pay a extra month it very manipulative tactic but it works as you all see . It doesn't take that long to cancel customers or update a system I work in the corporate world and if a customer hasn't been should be automatically refunded and reimbursed why make or try to force customers to pay for services there not using ?? Great business :/

My Wife and I have been coming to this Gym for over a year and find it beneficial to our journey to…read morewellness . We train with David Forbes . He has been an exceptional trainer . The Staff is friendly as well . Honorable Shout out to Chris , Betty , Terry , Joe and Cheryl to name a few . We are grateful to be members here

Unwelcoming staff. Front desk woman was eager to make me feel unwelcome and uncomfortable and…read moredidn't even want to give me a tour or sell me on the gym. Equipment is sub par and the layout makes no sense with different body parts intermingled. The concept is nice but I the service was terrible.

To say TriFit has changed my life, is not overselling this magical place. At 47 years old, I am in…read morebetter shape and healthier than I was in my 30's, all thanks to the training and community created at TriFit by owners/trainers, Steven and Alex. Not only am I in the best shape of my life, but I have met great people and friends through the gym. We hold each other accountable in fun and great ways, and they make me want to jump out of bed in the morning to make the 6:30 class. If other gyms have failed you, you need to give this one a try. You will not be disappointed.

This "gym for non-gym people" will make you a gym person. The coaches care about everyone…read moregenuinely- remembering everyone by name, offering accommodations and modifications to all abilities and fitness levels, and building an environment that is inviting, free of judgment, educational, and fun. I have been going to Trifit classes for over a year now and instead of dreading my workouts, I look forward to them. This place really has allowed for me to make such a drastic change to my lifestyle- building my confidence in fitness spaces, helping me find movement that I enjoy and motivation to stay consistent. No question is too stupid to ask and the information and experience I've gained from working out with the coaches at Trifit is priceless. Getting a membership here was the first decision I made when deciding to prioritize my mental and physical health in my 30's. If you're looking to make a major change to your lifestyle but might need community or guidance to support you on your journey- this is the place to be.

Wes was a great instructor. Very knowledgeable and patient ! Nice reformers and very pleasant…read morestudio.

So awesome. I went for my 1st class and could already feel it on my way out. The staff is so nice…read moreand friendly; each class has max 4 students so you feel comfortable and get all the attention you need. I def recommend Bird Dog Pilates.

This place is a disaster. The membership team is rarely friendly, the lockers are constantly dirty…read moreor broken, and the bathrooms smell absolutely terrible. Those issues are frustrating, but they're tolerable. What is not tolerable is having money withdrawn from your account using a signature you did not authorize. When confronted about it, instead of taking responsibility or offering a simple apology, they seem to go above and beyond to find excuses for how the "mistake" happened. Mistakes can happen, but unauthorized charges and the use of a signature that isn't yours are serious matters. What makes it even worse is the complete lack of accountability. At this point, it's not about dirty lockers or bad-smelling bathrooms. It's about trust, accountability, and how customers are treated when something serious goes wrong.

Do NOT sign up for the stretch sessions. They have constant turnover on the stretchers, all…read moreranging in quality. One even no called no showed for my session. They failed to explain that after your sessions, you would automatically be charged for future ones , and they failed to cancel my membership when I asked them to in person. I'm now out almost $100 and asking for a refund has been a nightmare. Beyond disappointed in the lack of clarity, transparency, and professionalism.

Mercedes is a fantastic trainer. Growing up as an athlete, I had many private trainers and even my…read moredad is a personal trainer, so I believe I have a good idea of what a quality trainer consists of. I'm not an athlete anymore... just a busy mom trying to keep it together... body and life ;-) training with Mercedes is fun and she gives you a good work out too. She has a wonderful personality, makes you feel super comfortable but also pushes you. Can't say enough great things about her.

Started training with Mercedes a little over a year and a half ago, and I don't think I'm gonna…read morestop. Went from 125 lbs to 150lbs and we're still working our way up to 190/200 MercyFit isn't just personal training, it's like therapy with your best friend lol

I'll start with the constructive portion of this review. I really wish EOS had more squat…read moreracks--I've never been able to use one, no matter what time of day I go. Replacing a few of the underutilized treadmills and stationary bikes with more racks would make a huge difference. I also wish they made the body scanner publicly accessible, just like the standard scale. Many members already know what they're doing and don't need a personal trainer to guide them, so the scanner should be available for independent use. Other than that, the amenities are great, the facility is generally clean, and I love that every location in my area includes a sauna. Being able to access multiple locations with my Blue membership for such a low price is a major plus!

Wish I could give them a big fat zero. If you know me you know I don't usually post bad reviews as…read moreI am always wanting to give benefit of the doubt to businesses. Well these guys just lost their benefit and doubt is all I have unfortunately. I signed up for a family plan with the gym as they had a promotion and I could get my wife on the same gym plan. Well lone behold these guys set us up but somehow ended up creating 2 separate accounts for my wife and I which was the mistake from the start. They seem nice and helpful when you are signing up but have no follow thru or common courtesy to those who have an account issue or are choosing to cancel their membership like I chose to. For the record my choice to cancel was not based on their lack of service or their gym. To be honest the gyms are very nice. I just couldn't work out anymore due to medical issues. I even had my membership paying automatically for about 4 months without going to the gym so they got some free money out it which I don't ask for back. I called this week to speak to someone and got their customer service line which is someone who not technically at the gym. Sounded like a call center overseas. They could not help me but instead recommended that I contact the gym directly. My response was that I dialed the number for the local gym and got the overseas person on the line ‍ So I had to call back and go thru the prompts all over again after having been on hold for over 10 minutes just to talk to someone. When I called back to try and get someone at the gym location directly, I was on hold for 20 minutes. I had to wait because this is important and I had a written cancellation and acknowledgement of my cancellation request which was from May 2026. Well here we are in September on 2026 and guess what? My card has been getting the auto debit every month since then still. Their "manager" Richard finally came onto the line and explained to me that for some reason the system set up my membership but put my wife separately so they claim that she needed to cancel her membership. I didn't understand this as I was the one who set up the membership and did not ask for it to be separate. I hate to assume things but I do feel like this is a shady move to make it difficult to cancel the membership. Gyms already have a bad stigma for that same thing, people claim it is hard to cancel. The manager acknowledged that there was some sort of an error and had said that he was going to be leaving work soon and needed a few days to work on a case for refunds on the months where I shouldn't have been charged since I had cancelled back in May. He promised me he would call me back Thursday, mind you it was Monday when I spoke to him originally so he had a whole 4 days to work on this and keep his word to call me back. Well here it Friday and I had no call. I called again and got a young lady on the phone and when I asked for Richard and told her my situation, she stated he was going to be leaving work and asked if he can call me back tomorrow. At this point I am fed up with them and will most likely have to go in person to downtown, mind you I live by the Air Force Base and we are an Air Force family at that who now have to drive all the way down there because they do not have the common courtesy to follow thru with what they promise. BUYERS BEWARE!! Another typical gym bash but I think you can see that my case is not uncommon but what they don't know is that I do that all the call recordings from my conversations and am prepared to use them wherever needed in order to expose the shady practices and overall lack of basic customer service from this gym. . Update to come and possibly on socials via TikTok, Instagram and other major socials.