Horribly overpriced! I punctured a gas line while trying to install a microwave, so I called Any Hour. They came out and wanted $625 to fix the problem. After that, I decided to call a professional to install the microwave, and coincidentally he stopped by while Any Hour was off getting a part. The other guy said he would charge me $150 to fix the gas line. When Any Hour came back, I told them that I wanted to cancel and have the other guy do it. They tried to justify that the other guy was probably just trying to make them look bad or he was just off the street and probably wasn't licensed. l told them he was a certified professional that RC Willey referred me to. Turns out it would have cost me $180 to cancel and have Any Time walk away. They wouldn't budge on the $625 price for me, but then my husband talked to a supervisor on the phone and put the pressure on and started questioning why it was so high. Then they started lowering the price for him -- $50 off for this and $50 for that. Seems they have lots of latitude to adjust when they were backed into a corner. Any Hour brought the price down to $300, but gave me a million excuses as to why they charge so much. They even admitted that there was an extra $80 charge because they didn't have the part and had to go get it. Why am I paying because they don't have the part? When everything was said and done, they even tried to sell me a membership for their services. No thank you. Overall, my experience with Any Hour felt like I was being gouged for every penny. Like they recognized I was a woman in a desperate situation and preyed on it. read more

Called to have someone come and see why our power bill was 4 times the normal rate. They said that they were sending a electrician. They tech that they sent was not able to find the problem and wanted us to spend $1200 to find the problem. The tech also spent 90% of the time on the phone consulting with a "professional" because he did not know how to find or tell us why our power bill was 4 times our normal rate. I don't think I would hire them again. They are not professional and send people who don't know how to fix problems. They are wonderful at talking on the phone. Office staff is nice and friendly. If you call their office they will return your calls or have a manager call you. So in short, customer service on the phone they are professionals at. Doing actual work, they are not very professional at. read more

Great company as long as you don't expect them to keep the appointment . I called and set a appointment they called 15 minutes before they were supposed to show to cancel and tell me that they could come out in a week . read more

Update: After posting this review, we received a call from a technician. Shawn came out and inspected the system, determining the gas flow was too high. He reduced the flow and then remained for a while to insure the problem was resolved. We have been impressed with Shawn throughout this process. Although we shouldn't need too resort to Yelp to resolve service issues, we are satisfied with this repair. read more

If I could, there would be no stars here. My mother is an elderly woman who lives alone. An electrician from this company was doing work on the house after she called from one of their solicitations. My mother is forgetful and has been told not to do work on the house without talking to her adult kids. Unfortunately this electrician threatened her telling her that if she did not change ALL her breakers and the main panel her house would burn down. The house was built in the early 1980's and has had multiple remodels by licensed contractors. This was an outright lie and and intimidating way to sell their services. If this was not bad enough, they proceeded to charge her over 7400 dollars for the 'repairs'. My mom did not receive a bill outlining the charges (parts, labor, etc.) I have since asked this company to send me a list of the actual work that was carried out to justify this charge. They have not responded. Independent contractors I know have not been able to verify what work was done. These predatory sales must end!!! read more

This is the most dishonest company I have ever worked with. They act like they are the nicest , most honest people. They told me I had cracks in my furnace and that it would leak out carbon monoxide. They also told me the brand new control panel I bought didn't work. They charged me to put in a brand new furnace, before it was installed and wanted to charge $8,000.00 for the lowest quality furnace. I got a second opinion from an honest HVAC guy that's been fixing furnaces for a long time. He got my furnace up and running within an hour and said my furnace looked great. He saved me $8,000.00. These guys are crooks! read more

Do not waist your time...they make up repairs and charge you 5x what a respectible electrician does. They do not give quotes so you are stuck paying them $38 for a service charge. Called another electrician and same work quoted for 1/5 the price and they give a military discount on top! read more

Great experience. Came when they said and called when 15 min away. Wonderful electrician. Will be calling for all of my electrical needs.

Gave me an 2 hour window to come and hook up the A/C unit that they did not hook up from their last visit. Couldn't make that 2 hour window and now an hour late they cannot give me a time as to when they will be there. Very poor customer service. Didn't care at all that they are completely late. And of course it is warranty work so we can't call somebody else. read more

Yesterday we had a new water heater installed. The technician was very friendly and professional. At first things seemed to be going great, but this morning we were greeted to the smell of gas coming from the heater room. We called Any Hour and they said they would dispatch someone in a few hours to take a look. This seemed wrong to me since they were leaving my small children to breathe the gas and running the risk of blowing up the house. I called up Questar and they sent someone out immediately who found that the gas had not been connected properly. Luckily they were able to fix the connection and solve the problem. When we told Any Hour what happened they seemed vaguely apologetic but not overly concerned about the dangerous situation they had caused. While I appreciate the important work they are continuing to do even in the face of a pandemic, I cannot in good conscience endorse a service that put my family's lives and our home at risk. read more

Our experience with Any Hour Heating and Air Conditioning was less than a 1 star. Our furnace quit working, so I opted to have a technician come out on a Sunday. I knew there would be an after hour charge.. fine with me. We were freezing and have small children. The technician came out and within 5 minutes had diagnosed our furnace as having an "internal blockage SOMEWHERE inside." He couldn't even give me a location of where said "blockage" may be. He also said we had a cracked heat exchanger and that our furnace was putting out deadly amounts of Carbon Monoxide once he did get it to fire up. Within 5 minutes after that he had my husband on the phone with his supervisor quoting us on what an entire new system would cost. We decided to have a second opinion given to us before we dropped $7,000 on an entirely new heating system. Which, by the way, $7,000 is quite the financial hit for the average family. The owner/technician from the second company came out and after he actually took his time talking to us, and looking through everything in the furnace we came to the conclusion that while my husband was putting a new roof on our home a few days before he didn't line the exhaust pipe up the way it should be in the attic. So he went up there, aligned exhaust and the tech had the furnace going a few minutes after that. He also tested the Carbon Monoxide. Totally in the safe range. Because the furnace was venting! Even the owner of the second company was absolutely disgusted with the dishonesty of the technician of Any Hour. I've called this company twice to speak to a supervisor about this issue and have yet to receive a call back! I will definitely never be doing business with these guys again. The tech and his supervisor saw a vulnerable situation with us being concerned about "dangerous amounts of CO" and our small children and must have figured it was a way to make a quick sale and a quick commission. read more

After receiving what I'd thought was pretty good service previously on an annual HVAC tune-up, I called for some help on a small electrical outlet(s) problem. They couldn't come for a couple of weeks, but when the very nice serviceman showed up, he scared me crazy saying I needed all my breakers updated & changed out immediately. Said there was a fire hazzard and didn't want to leave w/o fixing for my own safety. I'm out-of-work because of COVID, have age & a couple of underlying medical issues... anyway, he scared the B'Jesus out of me. When he wrote up his bid, he said he'd discounted it for me. $1,500+ he said was a really good price & should be done right then. Well, he was gone & out-the-door in 3 hours. That's $500 per hour (but did include 20 Eaton breakers $11 each @ Home Depot)! When I called around the next day, other local electricians said they normally charge between $100-125 per hr. I called the office manager a day later, who said he would check into it and get right back to me--which was more than a week ago. I DON'T RECOMMEND BEING SET-UP & TAKEN ADVANTAGE OF BY ANYHOUR ever again. read more

They say its any hour plumbing but when I called to get an appointment they wouldn't accommodate my schedule. I only wanted an appointment after 4pm or on Saturday, they said no. If they advertise any hour plumbing they should mean it! read more

James came out, was his usual friendly self, and worked with a professional attitude, giving me options for repair and maintenance of my A/C. He worked quickly and efficiently. This was his second time in my home and he remembered details about his previous visit from over 6 months prior. read more

Stay away from Any Hour unless you want to grossly overpay for your service. I had a hot water heater leaking, which was under warranty. They charged me $2,000 to remove the leaking unit and install a new unit, but it would not work. The plumber came back out and wanted to charge another $300 to try and get it running, at which time I sent him home and found another plumber (Comfort Champions) who diagnosed the problem in 10 minutes and fixed it for the cost of a service call $58. In addition, the other hot water heater wasn't working and the Any Hour plumber didn't diagnose that one either - I did it myself, a simple sensor. I've since talked to other plumbers and they said this should have been about a $500 job. I've called them twice hoping to speak to a manager, but no call back. read more

We had to call for another problem and they sent Taylor back the next morning because he was already familiar with our home. Same great customer service and great treatment at a hard time. Definitely a 5 Star Company to work with efficiently. Thanks for updates and immediate service. read more

Zach did a great job replacing an old toilet with a much better and water efficient model. Also provided me info regarding my water heater and the need for an expansion tank. Very, polite and left my house as clean as it was upon his arrival. read more

When we initially received service I came on here and submitted a 5 star review. Installation seemed to be fantastic; however, since then the customer service after the sale has been miserable. We cannot get a copy of our invoice which is need to claim a rebate. This rebate was a huge selling point for getting us to upgrade to the high efficiency furnace. We have contacted them four times each time with a new delivery date. In fact the last call no expected delivery date for our invoice! Additionally, their promotion was for a This company needs to learn that service needs to continue after installation! read more

Our furnace isn't working so we called and had Any Hour come out and diagnose it. They came out on time and had a diagnosis in about 45 minutes the tech was polite and seemed to know what he was talking about. Before we had them come out we had speculation that the control board was needing to be replaced and that is exactly what they tech confirmed for us. The part and the reason why I am rating them a 1 star is due to the quote....they quoted us $1,296.00 to replace the Control board and to replace the Igniter as a precaution. Not what we were wanting to hear but what can you do. We paid the $59 diagnosis and had him put everything back together. With such a huge repair we figured getting second quote would be the best thing to do. We had another HVAC company come out and take a look today and with the exactly same diagnosis minus the Igniter the tech said that the control board needs to be replaced, he went to his truck to write up the quote and call on the part and came back to me with 2 different options.....for parts and labor to replace the control board with the factory OEM would be $687 or he said that he could get a aftermarket control board, parts and labor $365....WOW!! I could see doing a little mark up to cover costs but a $600-$900 MARK UP......You've got to be kidding me. When I told the Tech what we were quoted with Any Hour he about crapped his pants while laughing. I would never recommend Any Hour to anyone because of their price. read more

Matt was professional and educated. An A+ So nice to work with a plumber who was honest and straight forward.

After they repaired a back up, I was told by Any Hour that our sewer line was in very bad shape and would need to be replaced from just outside the house to the connection to the city sewer in the middle of the street for a total of just under $16,000! I called two other plumbers to get additional bids on the replacement, both of whom told me they suspected I wouldn't need the line replaced - that this was likely a scam and that the cost always seemed to be around $16,000. I just had one of them camera my line and said it was actually in good shape. They cleared the line completely out for $150 and suggested I do so on an annual basis as a preventative measure. They also told me that if in fact I ever needed to replace the line, the cost would be more like $6,500 to $7,000, not $16,000! I will never use Any Hour again. I suggest you don't either! read more

I had Any Hour come out to my house to fix and upgrade a number of plumbing items around the house. The plumber was professional and highly skilled. The service from scheduling to completion was 5-star. The issue I had was that they charge a fixed rate for every job. When they gave me the quote for the entire list of jobs, it was astronomical. Sadly, I had to reduce my list by 3/4, which the plumber finished in 5 hours. Aside from a little solder and paste, it was 100% labor, which came out to a rate of $600/hr. I would love to use them for the rest of the work I need and to eventually replace my AC/Furnace, but I will never use them again because of their pricing. I will find a reputable plumber who charges by the hour. read more

Great service from beginning to end. These guys were very professional and finished installing my furnace right on time. They even went the extra mile to light my 78 year old neighbor's gas fireplace because I couldn't do it. Super impressed and would recommend to anyone. read more

Parker was running a little late since the dispatch folks had to juggle scheduling this morning (some employees called in sick). However, the service was quick and professional for my annual furnace tune up. Very honest too - my flame sensor is on the edge of being out of tolerance. Didn't pull my leg by telling me it needed to be replaced, just advised that it would probably be out of tolerance for next year but I could have it replaced now if I wanted to be safe. I've used this company for years and will continue to do so - their $29 furnace tune up price can't be beat, and the service is good too! read more

Great service, great product, COMPLETE rip-off. We recently had a new sink installed in which we provided everything except for some supply line extensions and a strainer. The technician did a great job. The service and results were great. But the bill was over $1,200, all of which was mostly for about 4 hours of labor. While we do credit Any Hour for contacting us and re-reviewing our bill to make sure we weren't overcharged (which they said everything looked fine), we still think that something as straightforward as a new sink install should not cost over a $1,200 dollars, regardless of how great the service was. A bit of homework from sites like Home Advisor http://www.homeadvisor.com/cost/plumbing/install-a-sink/ (which regrettably we should have researched beforehand) only confirms that we were overcharged. read more

They refused to give me any kind of quote over the phone. They also wanted me to pay them $197 per tech just so I could get a tech. They want you to invest in paying money into a repair you might not even have the ability to afford. It's shady!!!! Don't trust them unless you can afford the bill!!! read more

They rate 5* for Customer Service- tech guys were all very kind. (Which is the only reason they are getting the 3*s) But you better hope there are no issues. We were told they would either give us a discount on a new system or we refill our current system. We decided to have a new system installed. We were told the price of the pressure test would be applied to our new system. Well since they discounted us for the headaches they caused, when they left the caps off our machine and the Freon leaked out. (They started out attempting to blame it this on theft. Considering we have a 6 ft Vinyl fence, dogs & security camera's all over our yard, which picked up no activity, other than the dogs. We were expected to believe someone jumped the fence, risked the dogs & politely put the cover back on loosely. I don't know about you- but I don't know any thieves that are going to bother putting the lid back on at all, even loosely). The person I spoke with in the office, began yelling at me, when I tried explaining this, which I hung up on her, felt bad and later apologized. Did I get an apology for her yelling at me. Of course not. Now they are saying because they discounted the unit, and gave us, so called "free items" for all the headaches that have been caused. They are not free if you pay for them with the credit you should have been issued. They refuse to credit us the $500 for the pressure test. I hope others have a better experience than we had, once their was an issue. And it wasn't even an issue we caused. The company caused the issue. Once they have your $$$$'s they no longer care!!! read more

My grandma just told me about her experience with Max. She had a water line break, basement flooding, and her washer drain was damaged. Max could tell how stressed she was through this several day ordeal and showed up at her house with a case of water and dinner. How amazing is that?! Thank you to Max for going 10 extra miles to help out my grandma on top of doing a great job. read more

Had Dustin out to give me a bid on a new system and he was very up front and fair on pricing and really showed how much he cares for customer satisfaction. He was very professional and detailed oriented. Dustin was able to come out on short notice for the bid and returned the same day to set up the job which is a large job in a short amount of time. So far Any Hour has won my business. I will update my review after the install next week. read more

I had some basic electrical done around my house - rewire a couple of outlets and fix an outdoor light. I was expecting a couple hundred dollars but they charged over $600 for the job. The quality of work was fine but you can tell they get paid by the hour because they took their sweet time and charged a lot of money for the job. I'll probably go elsewhere in the future to save a bit of money. They also try to up sell you on a lot of junk you don't need. read more

Great people, good work and affordable. thanks Eric and Ren! I've gotten their insurance plan and it's so affordable, too.

I had a coupon for a diagnostic check to determine why my air conditioner condenser fan wasn't turning on. I figured with the coupon, they could come out and identify my issue, give me a quote and I could use the known issue to compare prices around in order to get the best price. The quote to replace one of my parts was $319. This seemed steep to me, so I called around to a few shops, called the manufacturer and did some online research and found that the average cost of this part was ~$26. I understand paying for expertise and wouldn't have felt slighted, but after I had exclaimed disbelief that such a small electrical part could cost so much the technician straight up told me "The manufacturers only make about a 10% profit on these parts." So after the diagnostic visit and Any Hour's quote, and some more calling around, I realized I could replace the two parts that were faulty on my own. They were electrical only and didn't require any certifications. The contactor and the condensor fan motor took me just under an hour to replace, and I was meticulous in my process taking pictures and using colored tape to identify which cables went where. Total cost of factory replacement parts $121 dollars and 1 hour of my time to fix my Air Conditioner. The cost quoted to me, $807. I know I'm not an expert, but simple electrical connections with quick joins is easy. Take this review for what its worth. They may have been able to do what I did better, but I doubt it. They may have used different parts that were better, but these were the manufacturer recommended parts so they should work well. All said, I would not recommend this company to anyone simply because I felt they were trying to take advantage and upsell me. read more

Great. Took advantage of "$29 AC Checkup" & it was (refreshingly!) exactly as advertised & not just "foot in door." Tech. "Colton Y." was very thorough -- BUT with NO attempted "upsell." NICE change after being here 30+ yrs now in this "Bro.-in-law special" place! :-) read more

Gave me some very good decisions to do and decisions to think about. Very knowledgeable about what they are doing.

Happy with the service, not happy with the price for our electrical work. I feel that we were way overcharged and will not be calling them again for electrical. (They installed 2 lights for us) read more

I wouldnt use them again if they paid me, there way over priced, charged me times the cost to fix a faucet, i've told many people about this rip off company. Advice dont use them read more

I called them for a gas hookup for my dryer. Josh S. was friendly enough. He quoted me 3 times the rate I paid last time to another professional. $740. I was told the parts were $200 and it would be a 2 hour job. So $270 an hour labor? Pretty steep. Plus the wall are unfinished in the basement so it shouldn't have been a big deal to just hookup the yellow gas line from the furnace gas line( just like the job at our old place. ) Needless to say I spent the money on a new electric dryer AND a new washer. Much better deal! read more

March 2016 we got a quote from Any Hour Services of $3800 to replace our water heater with some additional options. My uncle who is a contractor saw the quote and told me it was ridiculously high. He got two other companies to give me quotes for the same thing. Both said I didn't need to do all that Any Hour recommended, and quoted me $1200 to do the same thing. I don't know if Any Hour took advantage of me because I'm a woman, but the lesson I learned from this is to always get 3 quotes for any job. read more

The work done by the technicians was first class (though the salesman made promises that seemed too good to be true, and they were). My major caveat is DO NOT PAY them with a credit or debit card. The financial department feel that they do not need your permission to get in your bank account. Pay with a check. read more

Any Hour quoted me $10,822.00 to excavate my sewer main/clean out & replace the collar between it and the pipe leading to the street. They offered 4 different payment plans, but my thought was take out a second mortgage! Three other estimates I received ranged from $1,800 to $2,200. I am very glad I decided to use Allstar Service & Repair. They matched one of the other estimates, and were able to excavate, repair, and backfill the area by hand without tearing up the grass & leaving indentations from heavy equipment. One shrub had to be removed because it was directly over the sewer main. At my request they went the extra mile to also remove three adjacent shrubs so there wouldn't be a gap in the plantings. I am very satisfied I went with Allstar Service. I suggest you think twice before taking out a 2nd mortgage on your home thanks to Any Hour Services! read more