The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a replacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them. read more

Will was amazing! Easy to work with! We are so happy with the beautiful installation he did at our house! We highly recommend Monarch Air and will be using them in the future rebuild/renovation of our home! read more

My brother moved from New York to Orem and he is a guy who really does his homework on finding the best of the best. I asked him about someone I could trust to check my furnace (as I had smelled gas) and my water heater. I would like to add that both furnace and water heater are from 1994, that's 28 years ago. While I feared the worst that Will would tell me I needed a new furnace and water heater he came over and spent a lot of time checking everything. He explained everything he was checking and found really nothing that was broken. He also found no gas leak with his meters. We talked about the age of the units but to my surprise and extreme happiness he basically said "if it aint broke, then don't fix it! I asked Will to replace my thermostat which was the old mercury kind and came with the 1994 unit and he brought a brand new digital thermostat. Setting it on the wall with extreme care and a wall mount all was good. I was so so impressed with his work ethic, his personality, his great job. About an hour later I felt like I was in a hot spa. It was suddenly 76 degrees in the house. I called him and we decided to reset but it got even worse and reached what looked like 78 degrees. I called him again. I knew he was fully booked but asked him to please please please come back and replace the obviously defective unit I had purchased from him. A couple hours later he was at my door with a brand new thermostat , set it up and its been PERFECT ever since. He did not charge me to come back, and his price for labor was super fair. It was so fair I felt he deserved a monetary tip and I was happy to do that. Of course he told me I didn't have to do that but seemed truly grateful. Based on my experience with Monarch Air and Will, I will never give a thought to ever using anyone else. This was a perfect experience ( except for frying for a couple hours) Thank you Will and Monarch Air read more

HIGHLY RECOMMEND!! If your technician tells you your furnace has a problem that requires a $4k+ replacement; GO TO WILL AT MONARCH AIR before you do anything! I had scheduled a routine tuneup of my furnace with another company only to have the technician tell me I have a small crack on my heat exchanger, there is carbon monoxide leak, and that I would need to get the furnace replaced. What was even worse another company said the same thing. I was very stressed out at the possibility of CO2 leak & needing to fork out $4k+ right before Xmas. What was more aggravating was that we have up to date CO2 detectors and never any sign our furnace having problems, no weird noises, house stays warm, or any symptoms of CO2 poisoning. Did we really need our furnace replaced or were those guys trying to sell furnaces for bigger commission? Decided to Yelp and Will responded ASAP! He came over, I watched him the entire time when he was working on my furnace. He explained and showed me what he tested, that there were no problems of my furnace, showed signs it was functioning well, that I have a great furnace. He explained that a crack in the heat exchanger is a very common scam to get homeowners to replace their furnace that shouldn't be replaced. Will saved me from being ripped off. He refused payment for the consult, the least I can do is say he's 5 stars, he is honest and was able to show me that there is no problem with my furnace. We have a Trane furnace which he also specializes and deals with. I will use him for now on for my HVAC needs and highly recommend to others. read more

Monarch was great! Will was very responsive and came out on the same day. He was super fast as well. I highly recommend him for all your HVAC needs! read more

My second time using this company. Both times were excellent. They fix what is broken and don't try to sell you a whole new system.

We had my mother in law's furnace stop working during 20 degree temperatures and the house was down to 57 degrees in the warmest places. I called other services but none could help. I called Will and he was here within 2-3 hours. He quickly diagnosed the issue and went out to purchase the part. He was back and fixed it all within an hour. He was kind and competent. We are so grateful! read more

Highly recommend!!!! We are finishing a partially finished basement in a house we just bought. We received other bids that were four times the price of Monarch. We were excited when Monarch came out with a price that seemed fair without compromising quality. Will was very knowledgeable and fair. He took the time to be thorough: counting the vents throughout our house, as should be done, instead of just throwing out a number like a competitor did. The work was quick and clean. We mentioned we were considering piping for a fireplace, but were worried about cost. He has the skills to extend our gas line and had other resources/connections to help us put that in at a reasonable price. I would use Monarch again and recommend the company to family! read more

Used Monarch for multiple jobs and locations - furnace replacement, AC installation, and zoning-system installation. The work was well done, the scheduling/timing was reliable and well-communicated in advance, and Will was fully available for follow-up questions long after invoices were paid. I appreciate his integrity. read more

Will is so awesome.. I reached out with a heating issue and he called and helped me diagnose over the phone. It was a silly wiring problem on my end and altogether we had two phone calls and a few texts back and forth. I asked if I could Venmo him and he insisted that I not pay him since he felt it was such a small issue. I truly believe any other place would have charged a diagnostic fee plus extra to fix the issue (it took me about 10 mins to do myself). Will didn't have the most reviews, but the ones he had were stellar and he was close by so I took the chance and I'm glad i did. Such an honest guy, I definitely recommend him. read more

You can trust Will. Our gas fireplace stopped working, he came the following morning and had it fixed within 30 mins. He explained what was going on and how to trouble shoot in the future. Excellent service! read more

Monarch Air is the BEST he goes above and beyond! He showed up quickly, and did A+ work on the pipe repair and the cost matched the estimate given over the phone! Thank you for you quick and thorough work. Also thanks for helping me understand how to turn my water heater off and on! read more

As an out of state property owner, Will was great in providing before and after photos of his service and payment was a cinch over email. Quick to communicate and I appreciate his quick response. read more

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I would definitely recommend Monarch Air. I had an issue with my furnace and I had a pretty good idea what it was. Called for an appointment and they showed up within about 2 hours. Came in tested a couple of components and told me it was the sensor, which is what I thought it was. Did not try to upsell or tell me there were other issues. After talking to a couple of neighbors recently many were told that there was this issue or that issue and talked them in to installing brand new furnaces when I know that they probably did not need to. I have a lot of older neighbors and I believe they were taking advantage. Definitely recommend Monarch Air for quick and honest services. read more

The service was top notch! I fee like he was honest and he provided good suggestions. I would definitely recommend Monarch to others.

Because the weather has been so hot, I posted my issue at 10:30 at night, to get a technician out as soon as possible. Will, from Monarch, contacted me within 20 minutes and told me the service call price and said I could call him. With it being so late, I decided to wait until morning. I called at 7 am, expecting to get an answering service, but Will answered. He was able to come out within the hour to get it looked at. He came out when he said he would, and found that I had a bad capacitor. He gave me a good deal on the part, and had it fixed (and verified) in less than 30 minutes. Everything went perfectly! Great customer service, reasonable price for service and parts. 5 stars. read more

Will was excellent! We have been fighting with our new furnace/AC system install for weeks. Will was able to come the same day and identified the minor problems within an hour. His fee was incredibly fair for the services provided. I was actually surprised by the total bill. Would recommend him to all of my family/friends. read more

Will was great. Don't generally write reviews, but just had to in this case. Will was at my door in 20 min., diagnosed the problem quickly, and didn't leave until I was very satisfied with his service and the condition of my A/C. Invoice was actually shocking in how low it was, as I had the same issue in my St. George home last year (4x the price). Would not recommend anyone else. read more

We were very pleased with the work that Will did to fix our furnace. He showed up on time and found the problem and fixed it quickly. The price was very fair. I highly recommend Monarch Air. read more

Will was so nice and helpful! Worked super fast and efficient. So happy we have a go to guy now. I would recommend him to anyone! Thanks for keeping us warm!! read more

Did amazing, was quick and honest. We had a different company come out and work on our heater before but it stopped working again. We never heard from the other company again (it's been a month). So we decided to contact Will from Monarch Air and he came out the same day and fixed our heater quickly. We are extremely grateful, I would definitely recommend Monarch Air! I also appreciate the honesty, he walked us through what the issue was. read more

Will was professional, understanding, honest, on time and delivered what he said he would. Our plan was to disconnect and relocate our a/c unit while landscaping our backyard. Will had the foresight and honest opinion that we should wait until after the landscaping job was complete before reconnecting the a/c unit. He didn't need to tell us, but he wanted to do right. If you go with Will he will be fair and his experience really showed. Strongly recommend read more

Fantastic service! Will was quick to respond and prompt for our appointment. He diagnosed my AC problem quickly and had the new capacitor installed within 30 minutes. He also leveled the outdoor condenser a provided tips for cleaning and maintenance. He made sure everything was working great before leaving. Best of all, his rates are very reasonable and he is fair and honest. Highly Recommend! Thanks, Will! read more

My wife and I are new to Utah...bought a home here in winter so we had to just trust that our Trane central AC would work once the weather warmed up and all. We basically needed the AC unit leveled as the cement slab it was sitting on had sunk a LOT and the unit was way out of level. Being new here, I googled and yelped away looking for a small hvac company as I always feel when you get the actual owner on a job, vs some guy who may care less from the larger companies, I believe you may get better service from the small guys as it's only them, and their business!. In any case Will from Monarch had great reviews with some recurring themes about honesty and price so thought I'd use Monarch. Will had GREAT communication from day one. Gave us an estimate which seemed very fair. We wanted him to level our AC as I say...but also check that all was working as it should..plus needed a small part replaced outside for the heating exhaust. Long story short after a few prior attempts to do the service due to weird cold weather..finally had a nice day and it would be at least 60 degrees so Will could test our unit after he leveled it etc. Everything went great..PLUS Will went above and beyond..in explaining to me lots of stuff about my AC and even a built in humidifier system I had no idea how to use. He checked our furnace too at no charge, did not try to SELL me anything!,...overall was just a super nice guy...did a great, NEAT job and was super honest. When we will need service or a tuneup Will is who we will be using...really a great little company. read more

Outstanding service, quality, and reasonable pricing. We needed an exhaust duct installed along with a range hood, and Will was able to give us an estimate within a few hours of our request. The job was scheduled and done promptly the next morning. His quality of work was impeccable, and we're very happy with the results. Monarch is our new HVAC company; we will highly recommend Will to all our friends and family. read more