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    My Water Heater Guy

    5.0 (9 reviews)
    Open • Open 24 hours

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    Crusader Water Systems - This off-grid Utah home is protected by a comprehensive Crusader Water System: 
https://youtu.be/Mw_AJOYzt0w?t=219

    Crusader Water Systems

    (17 reviews)

    First-class experience and excellent results!…read more This is not my first experience with Crusader, having purchased softeners for rental properties in Utah over the years from them. I had always been pleased with their prompt and professional services, but I wasn't sure how well they would do on fixing the stinky water for my cabin in Kamas. While researching my options, I reached out to them through Yelp late one evening and was impressed to get a prompt reply with questions about our situation and what we wanted to accomplish. Through our discussion I realized that we needed additional water testing than the county-mandated bacterial tests. I scheduled a visit at their design center in Orem and brought samples of our water for testing. They did the testing while I waited, showed me various options for treatment and helped to calculate the operational costs and maintenance services required to keep everything running properly. This was really helpful because some of these technologies cost more upfront than others but cost a lot less in the longterm, something I didn't realize from prior research and discussions. They handled the stinky water with an oxidizing system followed by Symphony Ultrafiltration and Ultraviolet since I wanted peace of mind that my water would be safe in the event of a power outage. I ended up not buying a water softener for this cabin, opting instead for the Active Armour salt-free system to control hard water scale since we don't do significant laundry there. I requested the installation service for a Saturday, and they graciously accommodated me. Their installation team was punctual and professional (they wore booties to protect our floor). Installation of all of the equipment took about 4 hours and they cleaned up afterwards (this scored points with my girlfriend). After installation they took time to teach me how to maintain the systems and what to look for in the event something went wrong. Crusader is not the cheapest option, but for me, they are the best!

    If two specialists who install water softeners do not see the unit is plumbed directly into a…read moresewage line without an air gap or other manner to prevent backflow, says the bacteria in the salt tank is normal, and does not perform a plate count, I would not hire him/them. The water would not pass Utah much less California standards.

    My Water Heater Guy - plumbing - Updated September 2026

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