Jeff and company were very professional. I needed help with my dishwasher leaking and clogged garbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing. read more

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I have reviewed Pando Plumbing multiple times, giving them 5-star reviews each time because they are that good! I have an old house so I have needed multiple fixes for different areas of my house over the years. Technician Jeff Nelson continues to be incredibly skilled, efficient, punctual, and friendly. Pando Plumbing is locally-owned, so trust worthy, super responsive, fairly priced and they don't try to upsell. I've said this before . . . Pando Plumbing is my first and only call for any plumbering issues! I highly recommend them. read more

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta say the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys. read more

Pando Plumbing - Plumbing Near Me - Draper, Utah

I'm rating the customer service only. My landlord decided to go with someone else, but if it had been up to me, I would have chose Pando. Pando was the first place I called when I saw that our water heater was leaking. Chris answered and she immediately called one of her technicians to help walk me through how to turn off our water line. They didn't have any available appointments since it was the weekend, but she fit our appointment in on Monday morning. The technician (Jeff) who came out to do an inspection was kind & very helpful and let my sister, who was visiting, know what needed to be done. (I was at work). Pando offer a flat rate if I understood correctly. $2900 was our estimate and Chris helped obtain the breakdown from our technician. Which included: -- 40 gallon Bradford White ultra low nox water heater --earthquake straps --an expansion tank --a new ball valve shut off --New water supply lines --A gas shutoff. There is a gas shutoff right now, but it shuts off gas to the whole house. This will shut off the gas to the water heater only --A drip leg --New gas supply lines After the installation everything would be up to code and it's a six year parts and labor warranty. Thank you Chris and the Pando team. You were an absolute pleasure to work with at a very stressful time. You are appreciated! read more

Pando would not offer a upfront competitive bid for my water heater job. All the other plumbers I talked with gave clear fixed rates for common water heater replacement. I have had enough negative experiences with plumbers to be weary of the ones that are not able to communicate a fair bid upfront on a super common job. read more

Repairmen came in a timely manner and were very knowledgeable and professional. So happy to get a new water heater the day before Thanksgiving! read more

I reached out to Kris there at Pando last week to have her send a plumber to the house to address two troublesome single-handle shower valves. Kris (dispatcher/scheduler) was a pleasure to work with and Taylor and Lee showed up on time yesterday to look at what we had. Note: I did inform Kris that the one upstairs shower I took care of myself last week (a simple Moen cartridge replacement...) but the downstairs still needed some diagnosis as it was reported that the temperature was hard to adjust, was low flow, and the hot and cold were somehow reversed (?) A quick diagnosis indicated that the mixer cap and the Kohler pressure balancing unit (PBU) both likely needed replacing and that was going to cost me $465. Thankfully, Pando Plumbing provides free estimates and that is what I got from them today...a free estimate. C'est la vie. So, I think I'll be doing that parts repair myself as well. Regardless, great customer service from Kris, Taylor, and Lee. Thanks! read more

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Outstanding people & Outstanding Service I could not be more pleased with Pando Plumbing. With Chris on dispatch and Austin and Miller at my house all I feel like I really dodged an expensive bullet. I was looking down the barrel of $3000 to repair and upgrade my aging but perfectly fine water heater. Austin and Miller Showed me that all I needed was a $500 repair. read more

Pando has supported me over the last several years, with many projects, and they are incredible. I recommend them to anyone I know asking for their skillsets. read more

I called Pando Plumbing at 10:00am to see if they could help fix a leak in a copper pipe. Within 30 minutes a plumber was here and by 11:00am he was done fixing the leak. Maybe I was just lucky, but this was extremely fast service and very reasonably priced (same price that another trusted plumber quoted). Will definitely be using these guys again. read more

Went from having a leaky water heater to a brand new tankless system. Jeff was wise and fair in helping me evaluate best paths forward, and his crew did great work. Couldn't be happier with decision to and will use again. highly recommend. read more

Pando Plumbing - Old leaky - Plumbing Near Me - Draper, Utah

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I had such a great experience with Pando Plumbing. They answer and they sent Lee and crew out within a half hour. My water heater was leaking so I was worried and they went out and bought it and had it installed within an hour or so. Lee was so knowledgeable and checked my water softener and set it right to avoid damaging the water heater. I was very pleased abd will use them again. The pricing was fair. They were a bit lower than the other bid I received. read more

These guys were great. They responded to our leak quickly and politely. They were very professional. They came out two times to try to diagnose our issue at no charge. It turns out the leak was a sprinkler issue, so they had nothing to repair. While here, they gave us a quote to replace our water softener. It was quite reasonable. We will be calling them when we are ready to install it. read more

the best- responded immediately & completed in minutes - definitely Pando plumbing for all and especially emergency needs !

Wow! I can't believe how honest this company is! (Its seems pretty rare these days ‍) They came to check why my second floor medicine cabinet back is wet in a small area. They explained why it couldn't be a plumbing issue and suggested I contact a restoration company. They could tear out the dry wall and charge me mega-bucks to tell me the same thing, but they were honest with me. Just love them and will definitely use them for any future needs. read more

It's always great to work with Jeff and the crew at Pando Plumbing. They do a great job.

They have rushed to help me on two occasions when I had critical plumbing issues. Service was done immediately and always at a more than fair price. They are the only company I will ever use for my future plumbing needs. read more

The 2 guys fixed the leaky sinks I had concerns about. They also tightened a wobbly toilet and kitchen faucet just to be professional and since they had the tools. They helped me problem solve a few more things I was wondering about in our new house and they offered to return to fix the leaky dishwasher hose and outside lose spigot. These guys were great & Definitely recommend! read more

Pando Plumbing - Kitchen sink - Plumbing Near Me - Draper, Utah

Austin was really helpful answering all my questions. ! Really professional! He really knowledgeable.

Noticed a bad drip late yesterday on my hot water heater, and Pando was my only call after reading through the yelp reviews. Kris was beyond friendly on the scheduling, and two of her guys were here this morning, where they said it was an easy fix on my over 10 year old hot water heater, and would fix for free this time if I kept them in mind when it is time to replace. Needless to say, Pando will be my only call when we get the new one. read more

Undoubtedly the worst experience I've ever had with a contractor. And by far the most expensive. The guy they sent out claimed to be the owner of the company (maybe he was?) and said that because of that he could charge whatever he wanted to. Buyer beware. This company will try to take advantage of you. read more

Chris and Jeff and Austin were so professional and did an amazing job. They answered our call and came when they said they would on time! They do whatever it takes to get the job done. It was so refreshing to have their excellent customer service. read more

Our water main failed and was leaking 80 gallons of water an hour. Pando was responsive, easy to work with, delivered on what they promised, minimized disruption to our yard and was very affordable. In my experience it is unusual to be able to say all of those things about a plumbing company. We could not be happier. Thank you!! read more

You want to talk about honest , Jeff and his team are the best. My wife called around looking for a plumber to look for potential leak at one of our properties. Jeff went and looked and found the leak which was the stop and waste valve which not properly shut off. He didn't charge us to come out. Good people like him still Exist. He's also a Veteran which is a plus. Thank you! Semper Fi JJ read more

Pando has been amazing to work with. They take great care of their customers, are good at explaining different options, and always seem to be trying to find ways to save us money. Whenever I have had an issue they are here quickly to look into it and solve it. Talking to Chris is always so pleasant and every one of their crew has been professional, clean, courteous, and honest. read more

I am a general contractor so I don't just think anyone gets a 5 start. I don't live near my rental and I had an issue with my plumbing and hot water heater and the entire team at Pando was so responsive and able to provide honest cost estimate and pleasant to work with. They went back with no questions to address something that others could have been a pain about, but they were very proactive. I would recommend them any time. Also my tenent felt they were nice and did a good job of communicating. read more

Pando plumbing did an amazing job. The crew was very nice and made everything easy. We definitely recommend them. Thank you!

I had Pando Plumbing come out and give me a free quote to replace the wax seal on a leaking toilet drain this morning. Although the receptionist and two plumbers were very cordial, they gave me a quote of $375.00 to do the work. I told them I could get it done cheaper so they left. I called another Plumbing Company and they did the work this afternoon for only $215.00. That's a BIG difference and it was only a 30-minute job, mostly labor. I know where I'll be going for a plumber in the future. read more

These guys are very honest and generous in their advice and help. Will definitely be calling them next time I have an issue.

This is one of the best companies I have ever dealt with. I called them at 7am and by 9am they were at my house helping me with a leaking hot water heater. Kris answered the phone and Lee (one of the owners) replaced it in record time. I highly recommend this business as it is fun beautifully. read more

I had a plumbing issue that has been irritating me since I moved into my condo a year ago. At this point, I was willing to pay any amount to have it resolved. I called Pando Plumbing because they got good Yelp reviews. Instead of coming out, they told me an easy and fast solution to my problem that I could do myself. Didn't cost me a thing. My only regret is that I didn't call them a year ago! read more

Absolutely phenomenal! I thought I had a burst pipe in my rental property after hours. I was able to get ahold of Chris who was very knowledgeable and she helped me understand what the process would be to get everything fixed (even helping me understand the implications and process for fixing water damage, which they don't do, but they can help refer). When the guys came out, it turned out it was just a toilet supply line that burst, so it was a super easy fix and there was no water damage. The guys were very professional and fast! Their prices were very competitive and I really can't believe I got such great service for such a low price. 10/10!! They're incredible! read more

Great customer service! They came when they said they would, they were very friendly and professional. They cleaned up the space after the work was done and most importantly, my toilet works again! I highly recommend them. read more

My husband called Pando Plumbing early this morning for a broken toilet and Austen and Kyle showed up within an hour. They fixed the toilet fast and were really nice. They will be our new go to for all our future plumbing projects. Absolutely excellent! read more

Jeff really helped me out as my tenant had a bad leak in the kitchen. Even though it was after hours he was quick in response and fast to get to the home. He was able to get the leak stopped quickly and came back out early the next morning to provide a permanent fix. If this wasn't great enough the invoicing was extremely easy. Thanks Jeff and Pando plumbing. read more

I have been having issues with a main drain. The drain is under concrete in the basement and I noticed the concrete on the other side of the wall where my furnace and such is would look wet and the carpet on the other side of that room would have this mysterious stain reappear. I called Pando Plumbing and he told me that as much as he hated to turn work away that there was another company (Electric Rotor) that has better tools and could help me for cheaper and wouldn't have to chip up my concrete. HOW'S THAT FOR HONESTY??? Other companies estimated a couple of thousands of dollars (and chip up my concrete floor) while this one was a couple of hundred. With that kind of honesty I will look no further than Pando Plumbing when I'm ready to remodel my kitchen and any other plumbing needs. I will update this review after my kitchen is done. read more

I called Pando Plumbing out for a few things to my home in Park City. Lee who they sent out took care of a couple of things and suggested some alternate solutions for something else. I felt this company was honest and the fees they charged me were reasonable for what they did. It's nice to have a company who you can rely on. I've been in construction most of my life so I felt good about this plumbing business which I used for the first time and now it won't be the last. Thanks! Jeff S read more

I called Pando Plumbing after researching and reading reviews. I knew wanted to support a local business and I am SO glad I went with Pando. Kris answered my call and was so helpful and sweet. She sent Jeff out the next day and he was here right when he said he would be, very professional and also very, very kind! He found my plumbing problems right away and gave me helpful tips for the future. I have definitely found our go-to plumbing company! You won't be disappointed- go with Pando! Thanks Kris and Jeff!! read more

Lee was so sweet! He came last minute and explained things so that i could understand. Definitely recommend!

Called Pando Plumbing for an emergency repair . They showed up with masks and booties to keep my house clean and safe during covid time. Really great communication. They were on time. Explained super well what needs to be done and why . Oh and very reasonable rate. High recommended . read more