After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

They are a life saver! First time we called them was about a year ago when we called to find out…read moreabout adding A/C to the back addition to my house. It's only 2 rooms and one is rarely ever used. He gave us upfront pricing and information about each unit. In the end he suggested we use mini splits which saves us over a thousand dollars upfront as well as utilities cost as we only need cool one room when it's being used. One of the units had issues after a week and when we called him back, he came right out no questions asked and fixed it. He didn't charge us a dime and it's been working great since! The second time we called was when our heater went out. He came out and first looked to see if he could fix it. When he couldn't, he didn't just say yup it's broken, he showed me the problem and explained in detail what's wrong and why it needs to be replaced. Again the process was the same as last time. Gave me options and up front pricing. Explained each unit never steering me toward one product. It was a cold week and he squeezed us in 2 days and offered to let us use space heaters until it was installed. Lastly he cleans up his mess. We had actually called someone else when looking to add A/C and had them clean out our vents and they left a huge mess and lost 2 big jobs. Barwick wont do that to you. They are very professional and love their work!

We had three different companies come out and give us bids for a new air conditioning unit and we…read morechose Barwick for their professionalism, cost, and timeliness. They were our lowest bid, but I felt like they were the only ones who really listened to what we wanted. Call them out and see for yourself! Thanks guys!

We had a small leak around our hot water heater in basement. With one call, Excel was "johnny on…read morethe spot", fixing us up almost instantly, and also reasonably. I'd call them any day I have a problem!! Jerry R

Came out and fixed our furnace and got our house heating again. Was super friendly and made sure we…read moreknew what was going on. I would recommend to anyone needing to service thier furnace. Jeff was great!

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

Will was amazing! Easy to work with! We are so happy with the beautiful installation he did at our…read morehouse! We highly recommend Monarch Air and will be using them in the future rebuild/renovation of our home!

Gillett Heating and Air Heating HVAC Spanish Fork, Utah, is utterly unreliable…read more I initially discovered their services through Rocky Mountain Power and spent over a week working with Brad, the salesman, to finalize pricing and scheduling. However, on the scheduled date, when the technicians arrived to assess the property to report back to Brad, I was met with confusion. On Saturday morning, Brad called to inform me that a gas line could not be installed in a specific area. I trusted his expertise and pointed out that I wasn't knowledgeable about these matters. However, he then claimed that I had requested an additional work to the quote, called "line height," which I had never hear of this and don't know what line height is technicians that came out. Suggested this. Never did agreed and didn't even understand. I took a week off work, flew into Utah on Thursday to meet with technicians to do it over. Look on the property. and was prepared to start the job on Monday, but everything fell apart. Brad was not only agitated but also dismissed my legitimate questions and wrongfully accused me of being aggressive when I sought clarification. I made it clear that if he couldn't honor the commitment made, I would find another provider. Despite his promise to call me Monday morning after meeting with his team, he failed to follow through. Frustrated, I reached out at noon and spoke to Ginger, requesting to speak with the owner, Shawn Keith Gillett. She assured me that a manager would call, yet no one returned my call. This level of service is completely unacceptable. I will not recommend Gillett Heating and Air to anyone, and I am determined to share my experience on social media to alert others about their lack of reliability and professionalism. This is BAD BUSINESS!

I am writing this review as I love this community and would like to help you all avoid ending up in…read morethe same terrible position our family is in right now. On May 12, 2025, we had a new AC/furnace installed by Gillette Heating & Air for over $9,000 ($11,000 with financing). Since the install, we have experienced ongoing problems with the system freezing up and failing to work reliably. Multiple non-working parts. Multiple service visits were made, and each time we were told the issue was fixed, but the problems continued. We also noticed water leaking in the furnace room. Gillette told us it was condensation from the frozen pipe issue and said it was normal. The water kept increasing, spreading under flooring and into the walls. Concerned, we hired a licensed plumber, who determined it was the AC condensate drain line. He found the line had been left sitting on the floor behind our washer instead of being secured into the drain. This caused significant water damage to our laundry room, bathroom walls, family room flooring, and bathroom vanity. The plumber specifically stated this was due to improper installation of the AC condensate drain line. We have contacted Gillette multiple times. The service manager told us they would not cover the costs of the resulting damage. Despite repeated requests, the owner has not returned our calls. In our opinion, this has been a very poor experience -- both with the installation and with customer service afterward. We are now left with a damaged basement and an AC that still is not working properly.

I don't think I could say enough good things about Sinjun at Raven Ridge HVAC…read more He is professional, kind and a great communicator. The first time he came, my son (he was 12) followed him everywhere and asked a jillion questions. Sinjun answered every question and treated him with patience, respect and kindness. Sinjun recently replaced our furnace and AC unit and did a stellar job. He is reasonably priced, clean, and left our home better than he found it. Highly recommend!

Fast and Best Price!…read more Called in Raven Ridge for a second opinion after getting quotes from a 4.9 star HVAC company. Raven Ridge repaired my unit at 25% of the cost the other company quoted. Raven Ridge was quick and to the point, literally saving us over a thousand dollars. Raven Ridge will be the only HVAC company I call. Not to mention, a new system installation was quoted at half the price.