We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

Excellent team! They explained the problem and made sure I had their cell number so I could face…read moretime and they could walk me through it. Highly recommended them!

Always there when I call, always on time. I appreciate that they've taken my smallest of service…read morecalls (kitchen sink service, etc) just as much attention as my larger more expense service calls (Water heater installation).

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I'm so so fortunate to have found such a reliable, honest company for plumbing needs! Both times…read morePando has come for plumbing issues they have been so helpful. I know I can always count on them to treat me fairly.

My Water Heater Guy (MWHG) rocks! We found a small leak in a property we're preparing to sell and…read moreneeded it fixed fast. He found the part, made the time, and came the same day. The cost was more than reasonable and the service impeccable. I highly recommend them.

Eric is my new go-to plumber for our place in Orem. This guy is so nice! We had a water heater…read moreexpansion tank start leaking. Of course it was a Saturday, and so I started calling around. I noticed that "My Water Heater Guy" gets good reviews and is close to our place. Eric answers right away. Luckily, he was just finishing up another job and was able to be at our place quickly, which was great because it was an active leak. He fixed it right away for a very fair price. We will be using this guy from now on. Thank you Eric!

Shane Hanks' plumbing service is the absolute best service I've ever experienced. I am not an…read moreeffusive person, by any means, but his availability, prices, work quality, and know-how is top notch. He's unfailingly honest and is a spectacular advocate for his clients. He came to my house on a freezing Saturday night, three days before Christmas, and plunged into our sump-pump well, replacing it with a loaner for the night, then came back the next day to put a new one in. He can do every plumbing task I've thrown at him, both for my residence and my rental. I recommend Shane for every plumbing need you have.

Great work. The technician was knowledgable and he did a great job installing and updating a new…read morewater heater. I will recommend them to anyone needing a plumber.

We had a huge problem where our old water softener went bad and started flushing beads throughout…read moreour entire house plumbing system and it clogged many of our fixtures. I called a few different places for help and thankfully Aaron was one of the first to respond to me. He quickly communicated via text and came out soon and gave me a very reasonable price quote lower than the other place, and it was clear he knew what he was doing. Not only did we get back up and running much faster than I expected, but Aaron came up with a very creative solution to a particularly challenging clogged shower that didn't entail major invasive work and saved me more time and money. I haven't had a Plummer that I trust enough to recommend to others before now, but now I do. Thank you so much!

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

I replaced our water heater 8 years ago. I bought one at Lowes and installed it myself. (I hate…read morepaying people to do stuff I can do.) It had a 12 year factory warranty. It sprung a leak this week so I called Whirlpool about the warranty and they wouldn't go past the fact I'm not a licensed plumber. So I called Told Plumbing and told them I just wanted a new one installed, since I'm now a bit handicapped can't haul water heaters around any more. The guy that does the work called me and asked me about the brand/warranty and where I got it. When he got here, he said he'd take care of it. He ripped it out, hauled it down to Lowes, and got them to replace it for free with a newer model! He ended up only charging me for the installation which was less than the cost of the new water heater itself. Woot! THAT is what I call customer service! The guy's name is "JP"

I spent weeks looking for the right company to replace two boilers at my work. Told Plumbing's…read morecustomer service and bid won them the project. They were able to get the project scheduled rather quickly and even considered the weather so as not to cause too much disruption to our office conditions. The employees assigned to the week long project were professional, trustworthy, and independent workers, meaning they didn't interrupt our work. They left the work space clean and were very polite. The billing portion was simple and timely. And after two months, we have not had any trouble with the new boilers and we have reliable heat. I will use Told Plumbing again for both work and personal projects.

Brent was awesome from the beginning of my contacting his company, until he had finished his job…read more He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.

Don't waste your time! The 1st appointment they made with me, they missed because they said they…read morehad an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.

John was my tech and not only fixed the problem, he had suggestions for how to prevent future…read moreproblems with a slower running toilet. Highly recommended

Mark was super helpful explain everything and got it done as soon as possible…read more Thanks Mark you were awesome!

Keith is by far out favorite plumber! He has done several jobs for us. After comparing estimates…read morefrom several other companies, he was the most reasonably priced, and always does a great job.

From the owner: Honest and Friendly Service. Serving Utah County, Salt Lake County, and surrounding areas, we offer…read moreplumbing, water heater installation and repairs, basement finishing, repiping, and more. Licensed and insured, call today for an estimate.