I came across Royal T HVAC at the February Home and Garden Show and they offered a furnace…read moreinspection and a discounted toilet installation. I signed up and within a week, 2 gentleman showed up. The one was clearly the technician and the other must be sales. A quick inspection was done and soon the technician was using words like "catastrophic" to describe my furnace. Granted my furnace is 20 years old but catastrophic is clearly a scare tactic. I think over the next few minutes, he used that word several more times. The two men were polite and friendly but the upsale was hard to ignore. Their initial recommendation was about $5500 for a basic furnace upgrade but before I could even process that, they moved on to the $18,000 combo package (before rebates). I am not saying that a new furnace and A/C wouldn't be nice to have but I wanted a second opinion. I scheduled an appointment with another HVAC technician that I have used many times in the past. This gentleman spent 2 hours going over my furnace (far more detailed than Royal T) and found only minor concerns that didn't require immediate attention. He pulled the burners and the fan cage, inspected the chamber with a remote camera and found nothing of concern, let alone anything *catastrophic ". Beware of the up-sale!

Justin did an EXCELLENT job I would absolutely use him again. He was very knowledgeable and charged…read morea very fair price. I wish all my contractors were this responsive and fair.

My Water Heater Guy (MWHG) rocks! We found a small leak in a property we're preparing to sell and…read moreneeded it fixed fast. He found the part, made the time, and came the same day. The cost was more than reasonable and the service impeccable. I highly recommend them.

Eric is my new go-to plumber for our place in Orem. This guy is so nice! We had a water heater…read moreexpansion tank start leaking. Of course it was a Saturday, and so I started calling around. I noticed that "My Water Heater Guy" gets good reviews and is close to our place. Eric answers right away. Luckily, he was just finishing up another job and was able to be at our place quickly, which was great because it was an active leak. He fixed it right away for a very fair price. We will be using this guy from now on. Thank you Eric!

thank goodness for honest service companies! Bryce Gardner came out and took a look at my furnace…read moresystem. I was told by another company that I should have it replaced and they shut off my gas valve because they said it was not operating correctly. Bryce came in and he looked at the manual and was able to give me confidence my furnace will be fine. told me what to watch out for. My furnace is only 8 years old. I had other companies just give me a quote for a furnace but didn't take the time to troubleshoot 5 stars for Bryce's company BG HVACR LLC

Came across Eagar as a recommendation from a family member. I just got finished a few weeks before…read morewith a routine tune up from another HVAC company who told me both of my AC units were working great. I still had doubts on my upstairs unit which was struggling to get to its desired temperature. Then the downstairs unit outdoor fan stopped working. I went with Eagar for the diagnosis and they came by same day and diagnosed a common capacitor replacement issue. Replaced capacitor and downstairs unit started working as expected. Great! The technician was also willing to do a quick basic check on my upstairs unit and turns out it was low on refrigerant. 2 lbs and some UV dye/sealant later my upstairs system now can match the set temperature for a change, and I didn't have to break anywhere close to 4 or 5 digit pricing. The pricing seems fair to me. They don't offer those $30 tuneup prices but they also don't beeline to pressuring your into a new HVAC unit either or suggesting services which seem dubious and with exorbitant pricing. Makes it hard to trust. Instead Eagar charges a reasonably regular price but also gives your unit a fair, honest assessment, which ultimately is what I want, with units that are 18 and 12 years old! This is my new HVAC company.

Chris Eager and his team just installed a new furnace and air conditioning unit in our home. Our…read morecurrent units were 15 years old, original to the home, and undersized so we didn't get much air on the upper level. Chris recommend new, larger Amana units that would be much more energy efficient, saving us money, and helping to better heat and cool our home. So far they are working great! I've known Chris for several years now. This is the second time he's done a new installation for us. About five years ago he installed a new Tempstar furnace in our town house. We had a very old furnace at the time and the new Tempstar was a much needed upgrade. Chris also helped us qualify for the Utah Home Performance Plan, a state run program at the time, that saved us a lot of money on the new furnace. Chris is professional, dependable, and fairly priced. I appreciate that he takes the time to answer all of my many questions and educate me on different options and technology. Chris has also done work for many of my friends and neighbors. If you're looking for a great HVAC company for heating and air conditioning, I would definitely recommend Eagar Heating and Cooling. Thanks Chris!

Fast response (even on a Sunday). Adam got my AC fixed the same day for a fair price.read more

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

Parley's PPM once again came to the rescue. They sent someone out the very day I called and he was…read moreable to install a new thermostat. Even gave me a discount. Everything is working great now. We will use them again in the future.

Parelys was fast, reliable, and fairly priced. My furnace and ac were super old and ready to be…read morereplaced. They sent Roger out to give me a quote and he explained what was going on with my old system and didn't try giving me any run arounds. Got my furnace and ac replaced the next day in a timely manner.

I can't recommend Chris and Brandon Rhea enough for any heating or air needs! They installed a new…read morefurnace for us and I was very pleased with the service. Their prices were MUCH more reasonable than other companies I contacted. They helped us determine the best unit to purchase, and there was no pressure to buy something more higher end than we needed. They were able to work us into their schedule quickly and the installation took less time than expected. They cleaned up everything when they finished, and our new furnace is working great. We will definitely use them for future furnace maintenance and likely an AC in the future.

My air conditioning unit went out I had another company come and look at it and they let me know…read morethat it was time to replace. They did not charge me for the service I had them give me an estimate, it was great and I had planned on going with them after my 5th quote, them a very wonderful person Patrick who had recommended a company and it was the highest, so he asked me to call Dave at Authortiy I was pleasantly surprised to get the lowest quote and Devin and Costa (hope I didn't mess your name up to bad) were awesome. Kept me in the loop during the installation and were wonderful. I would recommend this company to everyone. Can't beat the service or the price. Before installing a new system call them Penny

Technician Dan K. came to overhaul my furnace and did an amazing job! Authority comes highly…read morerecommended. I've had them service my rentals for years. They're honest and thorough, always professional! I recommend their $20/month membership to have your AC and furnace deep cleaned and inspected every six months. This company is the real deal! No dishonest upselling, just honest work - they earn loyalty!