We have used Any Hour numerous times and have always been satisfied with the service and charges. Friendly service and timely responses.

Oof. I do not trust Any Hour Services. * Quoted $1600 to replace the furnace blower motor -- another company did it for $750. * Claimed heat exchanger had a hole (quoted $4700 to replace). Two diagnoses by other companies could find no hole, only corrosion. * Claimed heat exchanger wasn't under warranty. It was. Confirmed with the manufacturer. * Claimed the AC compressor motor insulation resistance was testing bad indicating near end of life for the compressor. Independent tests confirmed the Any Hour technician performed the procedure incorrectly, and that the insulation resistance was in good range. Additional details: The tech claimed there was a hole in the heat exchanger (found via camera scope) which could allow carbon monoxide leakage and he was legally required to disclose this. Used language like "he didn't want to scare us, but..." Two diagnoses from other certified technicians from other companies also with camera scopes found no hole. Just some corrosion. The technician claimed the heat exchanger would not be covered under warranty if replacing. I confirmed with the manufacturer that it was. The technician claimed the AC compressor was "testing weak" evidenced by "bad" insulation resistance readings, which might indicate a soon-to-fail compressor and the need for a new AC unit (potentially another $5000+). As evidence the technician sent a video showing holding the power button for about 3 seconds, then releasing just as the resistance builds to 60 megohms, the final level in the "caution" zone. The problem is the meter's manual calls for holding the power button for a full 10 seconds as the resistance builds while voltage is applied. Independent testing with the same model of meter and held for the full 10 seconds shows the resistance building to 400 megohms, well within the "good" range. (see attached videos, one of the technician's test, another with an independent test with the same model meter). If having Any Hour Services quote you anything, I HIGHLY recommend 1-2 independent quotes from smaller HVAC shops. read more

Just don't. Please call someone else. They advertise a tuneup that includes cleaning of the burner and flame sensor. It doesn't. $79 to clean a flame sensor is what they wanted to charge. Then he wanted to charge $500 to clean out the blower fan. You pay for a sales pitch and anything they think they can get you to say yes to. He first came in explaining that my 7 year old furnace might need to be replaced. The $29 was worth it to get him out of my house. I called someone else to tune up my furnace before winter hits. read more

We had been loyal Any Hour customers for more than 20 years, so this review is particularly disappointing to write. When our HVAC system failed in November 2024, we turned to Any Hour and purchased a new system through them. Unfortunately, the installation experience immediately raised concerns. The installers initially arrived with a substantially inferior unit--not the equipment we had contracted and paid to receive. We had to stop the installation and insist that Any Hour provide the specific unit listed in our contract. Because of the significant cost of the HVAC system, we accepted the financing option recommended through Any Hour and entered into a 12-month interest-free agreement with GoodLeap, LLC. We believed that, because this lender was presented as part of the purchasing process, we could reasonably trust the financing arrangement. Unfortunately, during that 12-month period, we experienced a serious medical emergency that resulted in a two-week hospitalization, and we inadvertently missed the deadline to pay the balance in full. We immediately paid the principal balance in full and contacted GoodLeap regarding the situation. Despite this, GoodLeap began withdrawing nearly $938 in deferred interest directly from our bank account via ACH. What was even more alarming was discovering that after their withdrawals exceeded the original $938 interest amount, we were told we still owed an additional $400--because they were now charging interest on top of the interest. We ultimately felt we had no choice but to file complaints with the Utah Department of Financial Institutions and Utah Consumer Protection. After more than two decades of doing business with Any Hour, this experience has completely changed our opinion of the company. We understand that Any Hour is not GoodLeap, but Any Hour recommended and facilitated a relationship with a lending partner we believed had been appropriately vetted and was reputable. Between receiving the wrong HVAC equipment initially and the deeply troubling financing experience that followed, our trust has been lost. Because of this experience, we will no longer call Any Hour for service at any of our homes or rental properties. Twenty years of loyalty should have counted for something. read more

In need of emergency help and ANY Hour Services said not working today, can only come tomorrow! Total false advertisement!!!!! Should change name to SOME Hour Services!!!! read more

Poor Customer Service. Need be truthfull when talking with customers...not thinking we're all clueless

I was told I needed a new HVAC system, they could shut me down it was is such bad shape...... but they wouldn't do that!! Called Gunther's to get a second opinion. Gunthers came out, said it was old and I could replace it, but I could also wait it was working fine. THAT WAS 3+ years ago! Nice Try "ANY HOUR!" read more

developed strange leak in sink discharge line. Jose diagnosed and repaired in a little over an hour. Great work!! I have used any hour for years on multiple projects but this was first plumbing problem. They have my full confidence and gratitude. read more

Predatory tactics, very expensive, not truthful about whether the person doing the work is tech or licensed plumber. poor work, not satisfactory read more

I believe in free markets so I don't normally post about over priced services. If someone is willing to pay 2x or 3x what the fair market value is, then be my guest. However, this particular project bid was so egregiously over priced, I felt compelled to alert other consumers. I collected five bids: 1) Any Hour Services - $773 2) Lovell Electric - $350 3) New Era Electric - $450 4) Legit Electric - $300 5) Austin - $350 Exactly the same specs, yet Any Hour Services was not even in the same ballpark. In fact, I would describe their bid as predatory. I don't think I'll ever invite them to bid on another project again. read more

Any Hour Services - Any Hour Service bid - Plumbing Near Me - Orem, Utah

Predators! Came out trying to charge 10 times the quoted price. Did not even attempt a simple basic kitchen sink drain clear. Half an hour later this slick Willie tells me he has to charge over $500 to clear a simple drain. When I told him I can't pay that, the weirdo offered to buy my property for 3 cents on the dollar. What the hell! I am an elderly person who this company's worker tried robbery! Run away from this thief! They will not fix your drains. They're just coming to rob you! read more

Waited all day long, when they showed up they were only interested in Selling us a new AC. Our AC unit is 3 years old, purchased through them! Nope!Nope!Nope! read more

Their prices are crazy high. They put in 2 new hoses connecting the washer cold and hot. charged $199.00. . took 5 minutes to install. a 5 year old could do it. These cost $20. on Amazon and about the same at home depot and Lowe's. They also put in new valves to turn the hot and cold water off at the wall, these parts are $30.00 +\- anywhere. Charged $399.00 to install. He worked on the 2 repairs for maybe 20 minutes. He was in the house for a total of 25 minutes. some of that time was to do the computer work to give me bids on other work he said we needed. $600.00 for $50.00 in parts and 25 minutes of labor. What a scam, never again ANY HOUR SERVICES! Do not be fooled. I was desperate needing to get the washer fixed for a literal life threatening situation. I was so dumb to let them do the work. They took such advantage of me under the circumstances. read more

If I could rate as zero or negative stars I would. I have a rental that tenant informed me of low water pressure and no hot water. I called this company and the hit me with a recommendation to replace all the faucets in bathrooms and kitchen and shower cartridge and garbage disposal for $4,032. What a joke. Didn't even address hot water issue. Naturally, I declined. I did end up replacing 3 bathroom faucets for $120, and the tankless water heater $320 plus additional parts another $200. Glad I can do my own work, but my rental is 6 hours away, so cost a couple of days of my time. read more

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Stay away! I wish I read all these 1 star reviews before I called them. Total predatory/overbilling, lying company. One of our AC units was struggling to keep up with the 100+ degree temps. Unit kept kicking on and off and would only cool down to 81 degrees in the house. I worked for an AC manufacturer for a year, right out of college. The basics haven't changed. I figured it was 1 of 2 things, either a bad capacitor or low on freon. Turns out it was both. Capacitor wasn't completely shot, but getting there. I asked up front how much a freon top off would be. $379.00. Steep, but I can't do it myself because you need a license to even buy freon. The capacitor is $8.99 on Amazon for the exact same part/brand. I'm sure they buy it cheaper. Tech (I gave him $20.00 cash, up front to not rip me off) told me it was $80.00 to replace the capacitor. Takes less than 3 minutes to walk to the truck and back to get the part and 20 seconds to plug it in. Again, I could do it myself, but he was here, so I let him. Bill should've been $461. Nope. Chris charged me $638.00. The discrepancy? They charge you for another $200.00 service call to replace the capacitor!!! Even though the tech is here! Total rip off. So, to recap if you call them and they come out and add freon and leave, it's 379.00. If you call them the next day and a guy comes out to replace the capacitor and leaves, it's $280.00. But crooked Any Hour charges you for two services calls to do different things when they only came out once. I'm betting that if it needed something else it would be the cost of the part, the time to replace it AND ANOTHER $200.00 service call. AND they don't give you a invoice broken down between parts, labor, jobs, etc. Only 1 total invoice with a fat charge. I tried to cancel my credit card charge, but they run it immediately. A sure sign that their ripoff business model is purposeful. Tell everyone to stay away from this corrupt company. read more

This company is a waste of time and money. They would rather rip you off with sub par work than actually fix your problems. Their technicians are not very knowledgeable and between 3 different technicians I couldn't get a straight or confident answer. Worthless! I was charged the price of a new furnace install to fix my old one and the fix didn't do any good. read more

Awful. The quote for the work was three times higher than what I was able to get from a local competitor. The electrician was rude to me when I reacted to the insane quote. The quote was over $5000 for a wiring job that took another electrician six hours with minimal materials. And now, months later, I'm still getting spam sales text messages. Go away and stop wasting my time. read more

There prices are crazy. They tried to get me to pay over 5000 dollars for a water heater. they said there water heater would last 10 to 15 years. Home depot and Lowes would only last 6 to 8 years. But time i paid 5000 I could of bought 6 water heaters at lows. And the warranty was only for the water heater if replaced we would have to pay for in stole. Never again. Make sure you get a second opinion. read more

After many years with a highly advertised and expensive company, we decided to try a coupon from Any Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience. read more

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We've been waiting 2 months for them to install our furnace & air conditioner. The won't even answer our calls. They put us on hold and never come back! read more

He had them come by a week ago to give us some quotes for a new HVAC system. Their prices were nearly half of what some of their competitors are offering. A week later, their install guys, Phil and Bo, arrived when they were supposed to, finished when they said they would, cleaned up any mess they had made, and overall were very professional. I give 4 stars only because just as our systems were installed, we spoke with a friend who was also getting a new HVAC system installed, we found out that they went with another company and got an even better system than us, for thousands less. So that was a little disappointing to hear. So more likely that not, their prices at sitting in the middle range of pricing. read more

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They came to give me a quote for a HVAC system . They advertise buy a A/C get a furnace free. Then they tell you it's really 35% off. He then shows me a tablet with prices. Their prices are ridiculously high. The spokes person called and talked about the quote, I said they were high priced. She told me, "We are not trying to be the cheapest in town. I thought yeah you spend all your money on advertising. The business I went with gave me top of the line brand Rheem heating and A/C with a humidifier cheaper then Any Hour Service cheapest base system. I went with another company. The company I went with is a small local company. He and his crew did excellent work. I couldn't be happier. read more

I had any hour come to my house to some services ! Put new water connection for washer and rerouted dryer vent! Said job would take 6 hours ! Job only took 2 hours still charged me 3600.00! Never use them again' very over priced! They are rip offs! Then they replaced water heater at a condo I own! Was supposed to replace with 40 gallon water heater said they only had 50 gallon which they replaced next day! Which they could have picked up at Home Depot instead asked renter if it was ok to put in 50 gallon instead! Sure more money for them! Rip off company! read more

I used Any Hour Service for about 2 years, during which they scheduled two maintenance visits annually. Unfortunately, each visit seemed to come with new recommendations for costly repairs or upgrades that did not appear necessary. During the most recent visit, the technician informed me that my tankless water heater was leaking, refused to perform maintenance, and recommended replacing the unit at a cost of over $7,000. I decided not to move forward and instead obtained a second opinion from another licensed plumbing company. When I was present for their inspection, they found no leaks and confirmed that the system was operating normally. This was very disappointing, as it suggests that the initial recommendation may not have been accurate. I ultimately canceled my service agreement with Any Hour Service and feel relieved to no longer be pressured into unnecessary work. I wish I had done so sooner. I am sharing this experience so that others are aware and can make informed decisions. Always consider getting a second opinion before approving expensive repairs. read more

Positive side is they respond quickly. Very negative side is parts price gouging and almost usury! Initially, the service tech quoted me over $400 to replace a 75 MFD start capacitor for an AC compressor. This capacitor can be purchased for about $35! Later, determined the capacitor was within specification, but the compressor was locked up, so told me he could unlock the compressor with a "hard start", which he did and that unlocked the compressor to get the unit working again. During check out, he said he's keep the price for the "hard start" the same as the quoted price for the 75 MFD capacitor, a bit over $400. After paying and the tech leaving, I search online and found the "hard start" is about the same price as the capacitor, even a bit lower. Doesn't require much of a math mind to figure out the margins they are making and feeling taken advantage of when desperate! Predatory behavior! read more

I had a clogged pipe and needed emergency service, a bigger group of con artists you will never meet. Said they scoped my pipes and film it to the tune of $300+ but could never produce the video. They got their clean-out snake stuck in my pipes and didn't come back for 2-days. Idiots! Buyer be ware! read more

We hired Any Hour to completely re-pipe the water and sewer systems in our home, but the entire experience has been frustrating and disappointing. Since October, we've dealt with poor workmanship, missed commitments, and a lack of accountability. Water System Installation The technicians assigned to the job were either inexperienced or simply didn't care about the quality of their work. The PEX installation was one of the worst I've seen. Pipes were only partially pushed onto fittings before being crimped, leaving crimp rings improperly placed--sometimes as far as ¾ of an inch off--raising serious concerns about potential leaks. The water valve installation was no better. They wedged a 2x4 between the studs without securing it and patched the hole themselves to hide the poor workmanship (this was the only hole in the entire house they patched). To compensate for a crooked shower valve, they over-tightened one side of the trim to pull it into place. It took them three visits to properly install the shower valve and tub spout. In the basement, the water lines under the sink were unevenly stubbed out--one was 3 inches higher and 6 inches longer than the other. The shut-off valves didn't match, with one angle stop and one straight stop, and none of the lines were secured. The entire house was re-piped in red and blue lines (cold and hot) except for in the basement shower. They decided to switch the colors (not a big deal, but shows their quality of work as a professional plumber). At the washer box, the hot water PEX line was barely attached to the fitting before being crimped. Additionally, they used plastic fittings despite telling us they only used brass. In the kitchen, they over shot the pre-existing hole for the stub out and didnt bother to cut it back and just added a 90-degree fitting and bent it back, which causes tension on the line. They also failed to install a double shut-off valve for the dishwasher. The installation of the tankless water heater was equally concerning. They wedged the temperature and pressure relief valve against a stud, leaving it unable to function properly in the event of a malfunction. Sewer System Installation The sewer installation was no better. We discovered they hadn't replaced the drainpipe for the basement sink, which leaked and damaged the drywall, which we had to replace. When we notified Any Hour, they were dismissive. It took multiple calls and escalations to get a manager to replace the drain pipe and no concern was given about the water damage to our wall and even then, they insisted on working around their own schedule, not ours. The salesperson had assured us that all cast iron pipes would be removed, yet they left a section from the upstairs bathroom through the roof. When questioned, they claimed removing it could compromise the roof flashing--a detail they failed to mention before starting the job. Underground Sewer Replacement The underground sewer replacement was another disaster. They jackhammered the foundation without saw-cutting it first, causing cracks throughout the concrete. The shower drain was installed way off-center, and their attempt to fix it resulted in a messy, poorly-applied concrete patch. Final Thoughts What's most troubling is that we, as homeowners, had to point out every mistake. The salesperson admitted being appalled by the workmanship and promised to send a team to review and correct the entire job, but that never happened. We deeply regret hiring Any Hour. Their lack of quality control, attention to detail, and customer care is unacceptable. If you value your time, money, and peace of mind, look elsewhere for plumbing services. read more

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They live up to only half of their promise: "Our Promise to You is to Perform the Correct Plumbing Service at an Honest Price." Any Hour provided excellent service and customer service, but their prices are horrendous! $539 to replace a 1/2 hp garbage disposal, $354 for a dual stop replacement (faucet to dishwasher) and $357 to install a faucet that I bought! Their $39 "dispatch fee" does not apply to any services. I won't use Any Hour again; I can't afford to use them again. read more

Asked them to come service our furnace. The techs first words were wow that's an old system. (It's from 1999 or so). He then rips apart the unit and immediately goes to the ceramic baffle plate with a camera and says the furnace is not safe to operate because it has a crack on the manufacturered indents. When asked if it's leaking o2 he didn't even sniff it yet. He sniffed it and said there's no 02. Had a second opinion come and say it's fine nothing to worry about. He also didn't clean or do anything to any of the other parts. He also ripped off the competitor companies sticker that was on the front of my furnace. Now it just looks like crap. Go elsewhere unless you want to be told you need a new system for no reason. Edit. They must have put it back together incorrectly now the blower fan sounds out of balance. It was never this loud until they touched it. read more

Any Hour Services - The area the sticker was removed - Plumbing Near Me - Orem, Utah

We called because we had a blocked toilet. They came and fixed it quickly and that is when the fun started. Your house is old you probably have broken pipes all through your house and out to the sewer hook up. Maybe even some old iron pipes, etc. They ran a camera through the pipes and showed us a little puddle of water. then we were told we needed to replace all the sewer pipes from the toilet to the city hook up for only $40,000. We declined. About 6 months later my sister had the same problem, they said ok. Both old houses and senior citizens. I am pretty sure they thought old scared people. Yes, my sister, but they didn't know my husband had worked for our city's Public Utilities for 40 years. Don't trust them. read more

Went through a number of estimates for a whole new HVAC system and they were the most easy going and had set price points. I was impressed that they didn't try to sell me a system that I would have to take out another mortgage to put in. As far as the install, they arrived early, worked deftly to swap out the system. I thought they did a great job. The new system works great. read more

I contacted this company for a simple plumbing fix that should have cost no more than $500. Instead, what I got was a full walk-through of my house and a $4,800 upsell listing every possible thing they could find wrong--most of which had nothing to do with why I called them in the first place. When I asked for an itemized breakdown, I was told, "That's not what we do." Instead of addressing my actual request, they continued trying to push expensive package deals. After repeatedly reminding them that I was not interested, I finally had to ask them to leave. Then, to top it all off, they charged me a $38 fee--for what, exactly? Wasting my time? This company is the definition of bait-and-switch. They show up for a small job, then try to sell you unnecessary work for thousands of dollars. If you're looking for an honest, straightforward plumber, look elsewhere. read more

very expensive they were very friendly, but I may retire journeyman plumber, but I'm 70 years old with neuropathy so I wanted these guys to help me change a cartridge a Moen cartridge very easy. I even have the cartridge because I'm an old plumber. He wanted 500 and something dollars wow read more

Well, I'll preface this by saying they never made it to my home. I called a week in advance to schedule some services. I must say the lady who helped me set up my appointment was so professional and helpful. I was way impressed. However, fast forward to 10 minutes of the 4-hour window they promised, they called and said they didn't have anyone who could come to my home for my appointment. I had it on my calendar for a week (as did THEY) and rearranged my schedule to be here (as they DID NOT). What type of business calls themselves Any Hour when they don't show up? Any Hour of the day we might ghost you? Very unprofessional. I called a gentleman who will be spearheading a new franchise coming to Utah, Sparky Boys. I will be going to them from now on. read more

We have used Anyhour for the last few years and have loved them. Now I will not use them again. I had two drain clogged in a bathroom. when the plumber finally arrived you could tell he was not going to do anything. He did even go in to the bathroom where the clogs are. He said that the plumbing was old and we should just replace it all. We asked him to try to just in clog the drain with an auger but he said he didn't think that would work. They don't want to fix the pluming they want to find the most expensive and difficult way to help. read more

Our main water line broke and so we had Any Hour come take a look. They told us this was the fault of the builder and ran a temporary water line for us until they could fix the main line. This was literally a hose hooked up from our garage to the outside main. No digging or anything required and it took the guy probably 10 minutes. Anyway, Any Hour made us put down a $1300 deposit for the job they were going to have to do to fix the pipe. We ended up contacting our builder since Any Hour said it was their fault and the builder ended up doing the work for free for us and told us to cancel our other plumber. Any Hour would not refund us that $1300 deposit stating that that's what it costs to run a temporary hose from your house. This is completely untrue since others have told us they charge $300-$400. I'll gladly pay for the service that was provided but we had to put down money on a job that was never done. Don't do business with this company, they are shady. read more

I had a plumbing issue and have used this company in the past. The first people that came out were really professional and kind. A supervisor had to come out later and he was extremely rude. I have never been treated as badly by a worker in my own home. I will not be recommending this company anymore. read more

They came promptly and fixed my plumbing problem. They were expensive but is par for the course these days. I was satisfied and recommend there services to others. read more

I had a broken water spigot on the outside of the house that needed replaced. It connected through the home to the bottom of the kitchen sink via an 18" line. I had a handyman (not a plumber) remove the original; set up a new line with PEX tubing, brass connectors, etc. -- all parts in place and 90% of the job complete. It just needed a licensed plumber to connect the new line under the sink. Literally a 20-minute, simple task for any plumber. Any Hour came out; agreed with me it was a simple fix; and proceeded to give me an estimate for $467(!). Took off $100 because I had purchased all of the parts; but still wanted to charge me $367 for 20 minutes of work. That translates into (20x3=60) a rate of $1,101 per hour for the plumber!!! Any Hour would not budge on their pricing. I sent the Any Hour plumber away and found a local plumber to complete the task for less than $100. Per Indeed, the average hourly rate for a plumber in Utah is $30.17. Let's DOUBLE that to $60/hour. Let's TRIPLE that to $90/hour. I would have happily paid the Any Hour plumber $100/hour to do this job. That's more than enough profit for a company to contribute to its overhead. read more

Isaac came and fixed what was broken. Super knowledgable and friendly. A+. Gave recommendations to help improve things around our house.