After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

Their prices are crazy high. They put in 2 new hoses connecting the washer cold and hot. charged…read more$199.00. . took 5 minutes to install. a 5 year old could do it. These cost $20. on Amazon and about the same at home depot and Lowe's. They also put in new valves to turn the hot and cold water off at the wall, these parts are $30.00 +\- anywhere. Charged $399.00 to install. He worked on the 2 repairs for maybe 20 minutes. He was in the house for a total of 25 minutes. some of that time was to do the computer work to give me bids on other work he said we needed. $600.00 for $50.00 in parts and 25 minutes of labor. What a scam, never again ANY HOUR SERVICES! Do not be fooled. I was desperate needing to get the washer fixed for a literal life threatening situation. I was so dumb to let them do the work. They took such advantage of me under the circumstances.

We had our furnace and AC tuneup done by Ben S. and he was very thorough. We also got great…read morerecommendations for improvements but weren't pressured in to buying anything. It is reassuring to know the current state of our units so we can plan ahead for repairs in the future.

We had a terrible experience with "Expert" Services and I would never use them again or recommend…read morethem to anyone. The service person was not honest. He told us the furnace was putting out extremely high levels of carbon monoxide and that we needed to replace our furnace immediately. He quoted me $5,000. I told him I was going to get a second opinion. We had another service provider over that afternoon and they said they did not detect any carbon monoxide and that it was perfectly safe. I'm certain that if they tried to convince me that I needed a new furnace by stating it was unsafe due to carbon monoxide that they have used this same tactic on others and will likely do it again. If I could give them ZERO starts then I would.

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

My Water Heater Guy (MWHG) rocks! We found a small leak in a property we're preparing to sell and…read moreneeded it fixed fast. He found the part, made the time, and came the same day. The cost was more than reasonable and the service impeccable. I highly recommend them.

Eric is my new go-to plumber for our place in Orem. This guy is so nice! We had a water heater…read moreexpansion tank start leaking. Of course it was a Saturday, and so I started calling around. I noticed that "My Water Heater Guy" gets good reviews and is close to our place. Eric answers right away. Luckily, he was just finishing up another job and was able to be at our place quickly, which was great because it was an active leak. He fixed it right away for a very fair price. We will be using this guy from now on. Thank you Eric!

Finished my basement. Excellent price, super prompt, very professional. Kevin has decades of…read moreexperience and knows what he's doing. Really pleased with is work. Highly recommended!

I purchased a service agreement for $197 from these scumbags, made a scheduled appointment weeks…read moreprior for routine work, and they called me less than 24 hours prior to the appointment to cancel. They wanted to move the appointment to the morning, where I already had prior commitments, and when I couldn't I was told that "I cancelled" the work order!?! Their "Priority Scheduling" is a scam and so is their service agreement (which clearly has no value): Customers exist for their convenience only and they don't hesitate to blame the customer for the company's failures. Avoid these scumbags - you'll be better off financially for your decision.

First they moved my appointment last minute with an obvious bs excuse. Then arrived for rescheduled…read moreappointment with no mask. I'm vaccinated but it shows level of care and courtesy. Then they give me a hard sell and charged me $189 for a cleaning that couldn't have taken 30 minutes. Tech explained he had to drive out to Heber. How come I wasn't charged extra for that for the basic service? Then I was pressured to write a review for them while the tech was still there. Really? No... Sorry... Here's your review done at my convenience and in an honest fair fashion. Although I do understand your insecurity about what kind of review I would write. Then the tech left with the AC reset to 70° and the fan on permanently. Had to get out my manual to figure out how to turn the fan off. Let's see... Is there anything more they could have done to deserve a one star? No they touched all those bases. These are exactly the kind of people I would never let in my house again!

The way they jack up the pricing should be illegal. I'm so glad I didn't hire them. I was quoted…read more$1800 by Big Brothers and received another quote from a reputable plumber who owns his own business for $500. Obviously went with the other guy, and his work is incredible. Part of Big Brothers quote was for a kitchen sink faucet and the technician told me "the faucet is fine, it just doesn't have a brand so it'll take me too long to find the brand and the cartridge that actually needs replacing, so I'll just replace the faucet." So... yeah if you want lazy and overpriced, call Big Brothers!

I have to reiterate why Big Brothers is my go-to home service company. Truitt was efficient,…read moreprofessional, and helpful in explaining options. The work was done in a timely manner and the problems were resolved. Plumbing issues are never fun, but Big Brothers always seems to make it better and they do it the FIRST time - no return visits needed, as I have found with other companies.

Great work. The technician was knowledgable and he did a great job installing and updating a new…read morewater heater. I will recommend them to anyone needing a plumber.

Not only were they professional but Hanks Plumbing was so courteous. We needed to plumb in a…read moreshower, toilet, and sink in our basement. We were trying to save money so Hank helped give me a litle guidance on breaking up the cement so I could do that and then he could come in and do the plumbing. He was so helpful and I was able to get it done quickly. When it came time for them to come plumb the basement they laid down clothes so they didn't track dirt in the house and they got finished with the entire project in 3.5 hours. I will always highly recommend them! Such a great plumber. Oh yea, and his pricing is very affordable!

Parley's PPM once again came to the rescue. They sent someone out the very day I called and he was…read moreable to install a new thermostat. Even gave me a discount. Everything is working great now. We will use them again in the future.

Parelys was fast, reliable, and fairly priced. My furnace and ac were super old and ready to be…read morereplaced. They sent Roger out to give me a quote and he explained what was going on with my old system and didn't try giving me any run arounds. Got my furnace and ac replaced the next day in a timely manner.