Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Christina did a phenomenal job with my wedding dress alterations. I was really worried about…read moregetting my dress altered as it needed some work and wedding dresses are expensive! Several of my colleagues go here and have raved about Christina and her work, so I entrusted them and her. I needed the back taken in as it pushed out too much, the bottom taken up as I'm short (even with heels), cups added into the chest area, and the bright white cups the designer put under the lace taken out. Christina did an excellent job with all the alterations she made. She was friendly, personable, efficient, and talented. At my final fitting, I wasn't loving how my chest sat in the dress with the cups and Christina made sure I was happy before leaving that day. We altered the cups quite a few times until it worked with my body. I am so happy I chose Pins & Needles for my alterations and would absolutely go back should I find myself needing alterations again.

Brought my daughters prom gown to be altered! I found them to be very rude and unprofessional! my…read moredaughter tried on her dress, we were given a price to alter the qown. the woman walked away and we thought she was coming right back as we did not feel that we were finished. nope! she never returned after we walked out we didn't return either!! would not recommend!!!

Extremely skilled and accommodating seamstress. I have been pleased and amazed when seeing the…read moreresults of her work.

I am beyond impressed!! Seta did the most amazing job hemming my (very expensive) jeans, altering a…read morecouple of high-end designer dresses, and making some repairs on a very delicate silk dress. The jeans were perfectly done-I have already worn both pairs and the length was EXACTLY what I asked for. The dresses fit me incredibly well. And the dress that needed repairs looks better than new. I am so thrilled! I have tried many tailors including ones on Newbury Street and in greater Boston-none have compared to the quality Seta provides. Turnaround time was quick and prices are very reasonable. I highly, HGHLY recommend you try Beyond Tailoring by Seta. I went to her because she made my mother the most beautiful dress for a wedding she was in... from scratch from just looking at a picture! Amazing. She is truly an artist and is also a wonderful person!! A fantastic, yet rare combination!!

Shortened some pants, fixed a torn lining on my jacket, shortened the arms on my robe. The…read moreworkmanship was superb. I only took a week to get my clothing back, each time. The repairs were reasonably priced. I would use Express Alterations again. The customer service was first rate.

Fantastic service! I was here a couple of months ago to get two pairs of jeans shortened, which…read morewere done perfectly and on time. Today I stopped in because I had a pocket on my jacket that had torn through and asked if it could be repaired The owner took the garment and did the repair while I waited at the counter five minutes later when I asked how much she said there was no charge. Certainly the exception in this day and age. AAA+++

The new owners are friendly and professional. The quality of their work was outstanding and items…read morewere ready at the time promised. I also had some tailoring done and was quite pleased with the work. I would highly recommend them Sharon

Honestly she is the best!!!! Always so helpful and does the best alterations! Quick and so…read morefriendly!

What can I in my opinion, I would never go there again. If you have a problem, it will be your…read moreproblem. The owner was rude and offensive. When he damaged an expensive man's suit, his answer was - he does not do so - the customers do so. It made no sense, as he had the clothing, not the customer. He used foul language and through the clothing that he said he just cleaned on the floor, after being paid to clean them all, including the suit that he colored in error. You would think a customer who spends hundreds and hundreds of dollars there would get better treatment.

really amazing service with z pleasant smiles and professionalism.love that store…read moreilona V.

Tamara was amazing!! I bought my wedding dress off the rack, so it was very big. Tamara made it fit…read moreflawlessly, added fabric to the back, and added a beautiful bustle. Appointments were easy to make and very efficient! I had inquired with some other tailors and Tamara was the most reasonably priced for doing such beautiful work. I will definitely be going back for my future tailoring needs!

Tamara did the alterations for my wedding dress. She was so sweet and professional. My dress came…read moreout perfect! The way she altered it gave me the option to wear the straps on or off the shoulder which was amazing for dancing! I couldn't be happier with the way my dress turned out!

Anna is great! She is so skilled and also will get things done quickly for you if required. I…read morewouldn't go anywhere else.

Friendly and skilled. No one likes lousy tailoring. Anna has never disappointed me.read more

all woman was nice and was completed relatively fast - i would y this place, and would returnread more

I went in to get my jacket hemmed. As soon as I walked in the woman was rude to me. I should have…read morejust left but I asked her how much to hem. Rudely she pointed to some board with pricing on it. She was not thrilled about doing the work even though she was going to charge 50.00. I said bye bye Felicia and left. I do not recommend this place.

I was in the market for a new dry cleaner after the pandemic closed the wonderful spot I'd been…read morepatronizing for years. I was very impressed with Fresh Clean. They took good care of my clothes, and they did a nice job with alterations (hemming up pants) too. I absolutely recommend them!

I had paint on my good coat. They got it all out! Friendly staff, good cleaners. I am new to this…read morearea and Fresh Clean will definitely be my go to dry cleaners.