Rude owner lady. I called in asking if my alteration was ready since I'd be in the neighborhood and…read morecould get it if so. Told her it was no worries either way I was just checking. She said it was ready. When I went to pick it up, she was angry at me for coming to get it earlier than the due date. And when I asked her if I could try it on in the store to see if it looked okay she said no. I'll find another place next time.

Great service! I have only used this place for alterations but I'm thrilled with them, so far. I…read moredon't have much requiring dry cleaning these days but it's good to know that these guys are environmentally-friendly...

Christina did a phenomenal job with my wedding dress alterations. I was really worried about…read moregetting my dress altered as it needed some work and wedding dresses are expensive! Several of my colleagues go here and have raved about Christina and her work, so I entrusted them and her. I needed the back taken in as it pushed out too much, the bottom taken up as I'm short (even with heels), cups added into the chest area, and the bright white cups the designer put under the lace taken out. Christina did an excellent job with all the alterations she made. She was friendly, personable, efficient, and talented. At my final fitting, I wasn't loving how my chest sat in the dress with the cups and Christina made sure I was happy before leaving that day. We altered the cups quite a few times until it worked with my body. I am so happy I chose Pins & Needles for my alterations and would absolutely go back should I find myself needing alterations again.

Brought my daughters prom gown to be altered! I found them to be very rude and unprofessional! my…read moredaughter tried on her dress, we were given a price to alter the qown. the woman walked away and we thought she was coming right back as we did not feel that we were finished. nope! she never returned after we walked out we didn't return either!! would not recommend!!!

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Sometimes the best service is service unrendered!…read more I visited the store today with a new suit that I thought fit reasonably well, but assumed alterations were needed as it was not custom made. The lovely woman walked me through each aspect of the suit's fit, helped open up the pleats in the back, and recommended no tailoring be done as the suit fit well. She could have easily made some small (unnecessary) suggestions to this unwitting customer to make a dollar. I appreciate the honesty and would gladly return in the future.

Best tailoring on the north shore. I recommend this place to everyone I know. Tip: stop at the ATM…read moreon your way there; it's cash only.

all woman was nice and was completed relatively fast - i would y this place, and would returnread more

I went in to get my jacket hemmed. As soon as I walked in the woman was rude to me. I should have…read morejust left but I asked her how much to hem. Rudely she pointed to some board with pricing on it. She was not thrilled about doing the work even though she was going to charge 50.00. I said bye bye Felicia and left. I do not recommend this place.

Zeke has been great to work with! As soon as I purchase an item I bring it to Zeke for…read moretailoring... I'm short and need everything tailored. He's fast, reasonably priced, great location, and does an excellent job. He's tailored some of my jackets that have ornate cuffs and he's managed to keep them while still making them shorter. Like magic... Highly recommend.

Zeke is old school. He knows his stuff, and if you bring him quality garments - he will make you…read morelook great in them. He has decades of experience in crafting bespoke suits and shits - so he truly understands what the finished look should be, before he begins. He isn't as smooth or well spoken as those butchers at the mall - but he will deliver amazing results. If you are too cheap to pay for excellent craftsmanship - or trying to turn your suit from Macy's into a Tom Ford.....get over yourself. But If you actually know what good tailoring should look like, and are unafraid to pay a few dollars to achieve great results...go to see Zeke.

Top notch equipment and staff is very friendly. Location - 72 Mirona Rd UNIT 15, Portsmouth, NH…read more03801.

Merristitches is my happy place!! Always a fun class, beautiful fabrics and amazing sewing…read moremachines!!

I will only bring my dry cleaning here! They are friendly, efficient and very affordable. So much…read moreless price-wise than the dry cleaners in my town. They are also great with alterations and were able to accommodate me the same day for a hand sewn snap replacement. Today I brought in a dress because the lining hung down below the hem and the owner told me he would try to stretch and steam the dress to save me money. Nobody offers to do something like that these days! It worked. Go here!

Terrible service they kept my rugs for a week and when I showed up on the day I was supposed to…read morepick them up they hadn't even touched them. Then they told me they couldn't do them. No apology nothing just too bad