This is an update of a prior review. Although the seamstress made a mistake and did not sew cuffs…read moreonto my slacks, they did (somehow) correct it.

I got married in June 2024. The bottom of the dress got dirty from being dragged around. My mom…read morebrought it to Nor'east Cleaners to be cleaned as they advertise themselves as one of the top wedding gown specialists on the North Shore. She picked it up last Friday and paid $280 and when she got home and noticed the issue immediately brought it back. The workers response was 'Oh, you didn't bring it in like that?'. No.... And even if we did, we brought it to be cleaned? She said a manager would be in on Monday and would call her first thing. No one did, so my mom called and the manager said she hadn't heard of the issue, but would check. She called back the following day and said it'd be soaking in their solution and would be ready by this Friday. My mom went to pick it up again and nothing had change. This time the worker said that sometimes their cleaning products don't work with expensive dresses. If this was true, wouldn't this be something they let you know BEFORE they take your dress? They said they'd give her a refund, but their check writer was out on vaca (as seemed anyone else she could talk to to get answers). That's it.... Now I'm left with a yellow dress that wasn't yellow before and Nor'east hasn't offered and applogy or a way to make things right. Very upsetting.

Extremely skilled and accommodating seamstress. I have been pleased and amazed when seeing the…read moreresults of her work.

I am beyond impressed!! Seta did the most amazing job hemming my (very expensive) jeans, altering a…read morecouple of high-end designer dresses, and making some repairs on a very delicate silk dress. The jeans were perfectly done-I have already worn both pairs and the length was EXACTLY what I asked for. The dresses fit me incredibly well. And the dress that needed repairs looks better than new. I am so thrilled! I have tried many tailors including ones on Newbury Street and in greater Boston-none have compared to the quality Seta provides. Turnaround time was quick and prices are very reasonable. I highly, HGHLY recommend you try Beyond Tailoring by Seta. I went to her because she made my mother the most beautiful dress for a wedding she was in... from scratch from just looking at a picture! Amazing. She is truly an artist and is also a wonderful person!! A fantastic, yet rare combination!!

avoid this place - two bad experiences, first one charged more than quoted, second time....too…read morebizarre to even explain.....going to Nor'east hereinafter

Been going here for many years and they do a great job. Super nice, very good people that I'm happy…read moreto support. A few cool old fishing photos and Padre Pio picture on the wall. A true Gloucester gem for something like 70 years i think. How many businesses can say they've been around that long.

Maria is just, the BEST. The alterations she has done for me have always been perfection, and…read moreeverything fits like it was actually, made for my body. She has tackled delicate work on my wedding dress, and also made my less-formal dresses fit like a glove. I eloped this winter and while I had no date, no venue, no information of any kind, other than my dress, she was able to get me in and make sure my dress fit and flowed, beautifully. I can't wait to have something that does fit right again, just so I can have an excuse to call her up and book another appointment! THANK YOU MARIA!!!!

Great job! The work is professional. I asked one skirt and 2 jeans for alteration and they can back…read morein perfect shape. I recommend Maria to my friends and everyone!

The owner is VERY polite! They had my dress done just in time for my Halloween party in less than 3…read moredays! It is a little pricey but the work was awesome on my dress. Blessed be! :)

I had the pleasure of meeting Eileen when I needed my wedding gown altered. She is a great person…read moreto work with - she jokes around, makes you feel comfortable with her sticking you with pins and touching your chest, and gets the job done. She refuses to see brides with more than 6 weeks to go before the big day because so many people gain or lose weight before the wedding. Her prices were steeper than she quoted for us. We didn't know that I'd be put on a doctor-mandated allergy-related diet with a month to go, and I did lose inches in my bust, but it was more the extra steaming and a few other unexpected things that made the price what it was. But it was worth it; I'd trust Eileen with any precious garment.

This review is long overdue, but my wife and I are so very thankful we worked with Irene on our…read morewedding attire. From the very beginning with the measurements, to the alterations, the fittings, to the second dress , she handled all of our cares and concerns with complete compassion and professionalism. In addition, she made us look like a million bucks on a mountain summit in the middle of the White Mountain wilderness! We got so many compliments on the dress and suit, and they were altered so we could hike down from the summit in them! Thank you, Irene, for making it all so incredibly easy for us! If we need alterations in the future, we know whom to turn to, and where to send our friends! Quality takes time. Book an appointment in advance!

Didn't have tool To…read moreFix snap on jacket. Said she could take home with her and have back in few weeks. Went to Mr Carl and he fixed on spot

I finally got my item back, it was my decision to have them hold it for a month. Really nice…read morequality work they do from the small jobs to couture. I want to give a special shout out to Rose, she was incredibly helpful to me. I also met the owner, who by chance also owns Towne Cleaners. 189 Grove st Chestnut Hill, MA 02467. I would recommend this business. The prices are inline with competition, with great customer service. I always like to work with companies, locally, to find this quality of work and Customer Service at this day & age, I Think is a hidden gem .

Had a relatively small tailoring need to bring in a sleeve. Value for money is questionable but…read morethe work is satisfactory and the staff polite. I would repeat all things considered as long as you're comfortable with the pricing model.

This was not an easy task, I was preparing for a Harlem Renaissance event and brought them a Zoot…read moreSuit to alter. The fit was absolutely perfect, they captured perfectly what I was seeking and I won Best Dressed at the event. Thank you indeed, Great Job!!!

They are meticulous, priced competitively and customer friendly. They have great attention to…read moredetail. I've always had a great experience.