Can't say enough good things about this business. She's everything you want--friendly customer…read moreservice, excellent alterations, quick turn around, reasonable prices, and a generous supply of mini Snickers! Neat, clean, inviting and friendly. I'm a loyal customer! Oh...I've only gone for alterations.

Prices to clean a down jacket worth. $40. I got charged $52.90…read moreShould have thrown it away Cost more to clean it than to buy new jacket

Great Experience and well worth the money!…read more I purchased a gown at Cristina's in Andover MA and in late June I found out that Cristina's had no one to alter my dress and I was left to find a Taylor on my own. A friend recommended me to the shop. They are great! Very accommodating! Please, read my review about Cristina's in Andover for a better understanding of the issue.

I found my new tailor! I have an extensive collection of custom sports jerseys and not every place…read moreI've taken them to understands alignment for patches. After my previous tailor retired, I've tried a couple of places and just wasn't 100% satisfied. I picked up my order today and held my breath, but smiled so big when I saw the final product. They got it perfect... will be going back!

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

I brought three coats to Dory Cleaners & Tailoring and had a really smooth experience. They told me…read moreit would take two weeks, and everything was ready right on time. The coats came back super clean, no complaints at all. The staff was helpful and efficient, and the price they quoted felt totally reasonable. Solid and reliable service. I'd definitely go back and would recommend them

Absolutely the best tailoring & cleaning around, FIVE STARS!!!!!!!…read moreThe serice is always super friendly and always tip- top. I've been going to them for years and I've never had one single probem. everthing is always on time or even earlier and they'll call you if it's ready ahead of time.

Susanna is a skilled professional with a warm personality. She was able to alter my garments on…read moretime!

Susanna pinned a dress and said she'd have it taken in on a Thursday, 2 weeks later. I paid $120…read morefor taking in the top of a $120 dress for a wedding. Went to pick it up. It wasn't even started. Luckily, I'm a planner so told her I needed it a day before I actually did. She said she'd do it overnight. I went in the morning and put it on. Pretty sure she did nothing to it. Nothing at all. For $120. I had to wear a work dress to a semi-formal wedding. End of the world? No. But I was quite aware that I was the only one who looked like she was going to work. Never will use Susanna again.

Costa Is an amazing gentleman goes above & beyond expectations. Will basically bend over backwards…read moreto make sure you have exactly the suit that makes you shine. He recently helped me with a suit for my Mother's wake & funeral. I got more compliments on this suit it was amazing. Just very easy to work with, fair, and a great guy. I would highly recommend!

having to go to a black-tie wedding, I wanted to avoid the big formal wear chains. Costa was the…read moreperfect antidote. From the moment I walked in you could feel the vibe of an independent shop that wants to take care of you. He was so friendly, the price was fair, and I looked great according to all the nice comments I got...simply put this place rocks!

This is the place I go for all of my dry cleaning, even though it is a little out of my way, and…read morethere are other, closer cleaners to me. I started going to this place several ago because it was near my school, and my grandfather trusted them with his cleaning. I remember the first pair of pants I brought to them, where they were rather strained from constant wearing as part of a school uniform. They were able to return them to like new condition! I have also had several other items here cleaned, all of which were returned clean, undamaged, and not over starched. I also once had a very dirty leather jacket handed down to me cleaned here (or offsite by a partner) While leather cleaning did cost $50, the jacket was, like the pants, returned to excellent condition. I have used the tailoring service here a few times as well. Once I had the waist on a pair of pants brought out 2 inches. The work was done so well, you'd think they came that way from the factory. I also once had a zipper repaired on a jacket. Again, work was done well, and very quickly. This work was rather expensive for replacing only the part the moves up and down (called a slide) but again done well. What might also be a part was that it was done in front of me. I am sure had I left the jacket and picked it up later, with the zipper repaired, I would think the price I paid a steal. Cash only!

Best place!! I have used Hourglass Cleaners since I moved to Lynne 13 years ago. They do a…read morewonderful job of cleaning my clothes and Angela my seamstress, does a wonderful job altering my clothes as well. I highly recommend Hourglass Cleaners five stars!

Tamara was amazing!! I bought my wedding dress off the rack, so it was very big. Tamara made it fit…read moreflawlessly, added fabric to the back, and added a beautiful bustle. Appointments were easy to make and very efficient! I had inquired with some other tailors and Tamara was the most reasonably priced for doing such beautiful work. I will definitely be going back for my future tailoring needs!

Tamara did the alterations for my wedding dress. She was so sweet and professional. My dress came…read moreout perfect! The way she altered it gave me the option to wear the straps on or off the shoulder which was amazing for dancing! I couldn't be happier with the way my dress turned out!