Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

Great care quick and efficient from the staff to the doctor. I've used two doctors from here both…read moretime great service came out with ear pain gone

Smartest doc I've met in a long time. Wish I could see him…read moreas a PCP. Went in to check whether I was having BPPV problems. He was through, responsive, and knowledgeable.

Dr Liu is an excellent Ent doctor and resolved my nasal issues without a second surgery. He…read moreexplained everything clearly and I couldn't be happier with my results. The office staff was very helpful and made sure I had my medication promptly. To be clear, I had suffered for years after a nasal surgery that Dr.Liu said look great, but I was currently suffering from other issues which he help to resolve without a second surgery. I continue to improve everyday and I'm so pleased I found this office and especially Dr. Liu. I highly recommend him.

I cannot begin to express my gratitude for Dr. Liu and Lisa. I've struggled to breathe for well…read moreover a decade, and it affected my quality of life in every corner, from sleep deprivation, to mouth breathing in the gym. Dr. Liu is a phenomenal surgeon, and my recovery was smooth, safe, and predictable. I want to give a massive shout-out to Lisa, who sat on the phone with me every single time I called with a question or concern during the recovery process. She was beyond patient with me, and kept me calm before and after the operation, knowing that while I wanted the surgery more than anything, I still had my fears and doubts. She's incredible at what she does, and I'm so grateful she was on my team. Thank you so much Dr. Liu and Lisa, for your extraordinary care, and for giving me my life (and my nose) back! Ps - If you think you may just have uncontrolled allergies, go in for an exam. You may be surprised to find it's something anatomical!

Dr Carroll was able to see me the same day because my Vertigo was really bad. She was very…read moreknowledgeable, very kind, and did a great job!

I have been there for cysts remove until it's swollen and infected…read more she only prescribe medication nothing worked I keep visiting this office nothing but pain and how she could possibly look at the patterns with my hearing aid tech, physical therapist, neurologist and Primary Care and can't see anything Dr. Caroll would wait for anything until it is infected and huge. "Everything is normal and you have already done all the testing " when I ask what else could we do. I even asked is there any speciality ent you can refer me to she told me "no there is no speciality ent in nerves" when there's literally neurotology and otoneurology she didn't want me to refer me When I told her I have vertigo according to primary care I also have sensorial bilateral hearing loss maybe it could have been the neuralgia The inner ear To cause all the vertigo dizziness nausea. Dr.caroll said, "that are not overlapping and connected" She didn't know I was autistic and couldn't describe pain. I already keep notes and a journal And ask if all of my pain could overlap and have them together even though it is different things. Maybe I have Ménière's disease. All she said is "keep a journal" when I already do. When a patient visit you often means clearly something is not "normal looking good"! She needs to improve everything and all the negative comments she looks confused

Husband and I have been seeing Dr. Liu for more than two year now. We have found him to be…read moreextremely knowledgeable, communicative, sensitive and caring, and highly skilled in his craft. Also, he does not rush through appointments, which is greatly appreciated. And he doesn't upsell or push but is open and offers options. We feel fortunate to have him on our team of medical providers!

I see Dr Liu for over a year now. I really adore him. He is so thorough, professional and very…read morebrilliant. I recently referred my son to Dr Liu after a very scary diagnosis from another local ENT who had scheduled surgery without a ct scan or biopsy. Dr Liu did the tests he knew were required and found out that my son was misdiagnosed. I am so grateful to him for taking the time to do the right procedure for my son. I completely trust him. His office staff is exceptionally professional and kind. They go out of their way for his patients. Jan, Lisbeth, Christy and Sabrina are just wonderful. Dr Liu is very lucky to have this staff.

Kristen Mohr, the PA, was fantastic to work with. I had lost hearing in my right ear due to (years…read moreof) wax buildup, apparently (wow - who knew it could take that long?). Anyway - I had lost hearing in my right ear and had to fly on a plane within two days. I had already been to Urgent Care 2x over the previous 5 days for flushing - but nothing helped - even after several days of ear drops to help soften things up. I called SDENT (in desperation) and asked if they had any cancellations - and they called me back with an appointment for the NEXT DAY! Let me tell you, for this type of issue, the ENT shop is the place to go. Kristen pulled out her mini-ear ShopVac, alligator clips and other medieval torture devices (just kidding, it was all very small and professional looking) and worked on my "issue" for well over an hour - knowing it had to be cleared before I could fly. Never a discouraging word - just positive progress and coaching and the occasional "we are going to let that soak a few minutes, be right back..." When the blockage was finally cleared - literally like a cork from a bottle - the clouds parted, the sun shined bright and I could hear the birds singing once again. And I flew the next day, able to equalize my ears pain-free. Thank you, Kristen Mohr and S-D-E-N-T TEAM! Staff are all superb.

Unfortunately this healthcare office feels more about making money than actually helping its…read morepatients heal... Made an appointment with Dr.Dent to have an ear exam for a possible middle ear infection. While on the phone with the receptionist to inquire about this type of exam I was informed the fee would "range" and "fluctuate" depending on the service and could be up to $622 but I would be totally "satisfied" with the service provided. The initial consultation for new clients by the way is $289, regardless of what service you receive that's the standard appointment fee for out-of-pocket visits. Went in for the appointment ( which took only 20 minutes by the way ), Dr.Dent seemed nice enough, scoped my ear canals (quickly), and confirmed it wasn't an ear infection, and sent me on my way. The whole process felt a tad transactional... less about finding answers and more about moving on to the next patient. I guess that's just the standard with most medical practices nowadays. At the front desk, I was billed the full $622. For a 20 minute exam! I paid the bill and went home feeling a bit swindled. Still shocked by the pricing, I called back the next day to ask for a breakdown. $289 for the new patient fee. $333 for the scope. A play on numbers to say the least. Other ear practices charge $150-200 MAX for this type of exam... When on the phone with the receptionist, I was told maybe Dr.Dent would help with a reduction due to the current financial times... Unfortunately this was not the case, I was forwarded to their financial office who basically dismissed my request for assistance and told me the fees are set as they are and there's nothing they can do to help... nothing at all, not even a reduction in the fee despite me being NOT satisfied with the service. Honestly, so disheartened by this practice, not just for the higher than standard pricing, but for the lack of heart in general. I wouldn't recommend them to anyone.

Professional, competent, and caring... Dr. Bruce Reisman and his staff are stellar examples of what…read morepatient care and wonderful customer service should be everywhere. Because of a pretty serious illness, I have been a patient over the last several months. From the first phone call, the members of their team have been friendly, welcoming and helpful. Since I had to be out of work for a while, I have had to deal with an insurance company, my employer, disability and more. The team here has been very helpful every step of the way. In fact, they have worked on my behalf to 'fix' the other interested 'parties' mistakes, and they have done so with that same gregarious and positive attitude I have become accustomed to. When they say they will call, or have called ... they have. When they say they will fax something... it's faxed right then and there. When they say something will be mailed... you can find it in your mailbox the next day. When you ask for a note to be rewritten four times because of other people's mistakes (not theirs).... it's done... that day! When you expect a doctor and their team to treat you with care, and dignity, and to help heal you ... they do! I would not hesitate to recommend this doctor, and/or this office to anyone. In fact, I already have! Additionally, I've recently become aware of several friends and neighbors who have been patients here as well. They all have nothing but positive remarks. Dr Bruce Reisman and his staff treat patients of all ages as well, and it is clear that they care about each and every one!

WARNING: Novel ahead! Because I feel like writing today…read more I would give this doctor 1 star, but I'm giving 2 stars because his office staff was wonderful and I hate to take away from them. They were very friendly, helped me with my kids in the waiting room, and were quick to get my paperwork processed. He also correctly diagnosed my son, so I need to acknowledge that, even though it was a pretty basic case, based on what he said. I made an appointment with Dr. Reisman, even though I wanted to see Dr. Jacobs originally, based on his 5 star Yelp reviews. Since Yelp isn't the end all be all (and I know plenty of people who are awesome with less than 5 stars) I decided I'd see Dr. Reisman instead because I needed to get my son in ASAP. Unfortunately, once I met him, it became clear why he was available in such short notice. Now, I understand that sometimes people have a rough day, so even though he was completely condescending and rude to me when we came in, I decided to let it go. He correctly diagnosed my son and for that I'm grateful; however, I left there thinking "I'm never paying my hard earned cash to see that person again," forgetting the fact I would need to speak to him in the near future about my son's test results. I quickly got over the frustration of this appointment because obviously, not a big deal in the long run; however, when he called me 5 days later to tell me the results of my son's test, I was quickly transported to the moment I met him. To make a short story long, he called my home phone first and not my cell that was also listed, which is totally fine. We never get real calls on our home phone line and (just for kicks since it's been a bit of a rough day) for the first time ever my husband decides to pick up the phone and say, "Dominos Pizza!" A time old prank tradition that dates back to when the telephone was invented, I'm sure. Instead of laughing about it and just moving on, he was his usual self! The doctor said, "Really?" My husband replied, "No it's not." The doctor asked, "May I speak to Mrs. Roblee?" My husband asked, "May I ask who is calling?" He raised his voice saying, "A doctor!" At this point my husband gingerly handed me the phone, realizing he had made a mistake of epic proportion and when I said hello, the person on the line angrily inquired, "Who was THAT?" Remember, I still have no idea who this was so I wasn't sure who was even asking. I told him it was my husband. He said, "Well, I'm glad THAT is over...this is Dr. Reisman," in his seriously offended voice, and was obviously really annoyed. Oh yes! I know that voice! Now, I can understand that if someone is having a bad day, this might not be a fun moment for them, especially after a long day of doctoring, even for the most lax person. I sincerely apologized and said how sorry I am and that we never get real calls on this phone. He raised his voice and said, "YOU LISTED THIS AS YOUR NUMBER." I was so taken aback at how angry he seemed, but not surprised since I saw how poor his bedside manner was at the last appointment. I simply said, "As I said, I apologize for the mistake." He then stated the rest of the information and I just let him speak until he was done. (In our appointment he would condescendingly say "let me finish" when I was about to ask him a question at a time in the conversation when it would seem a question should be allowed). I simply said thank you and goodbye. I hesitated writing all of this out because I generally do NOT care enough about stuff like this. And who has time for this? Well I'm making time. I'm totally willing to let stuff slide because let's face it, we're all human; however, the interactions with him were so bad that I felt it necessary to share. There are too many kind and caring doctors to even give this guy a try. Also, to be honest, it feels good to get this down in writing. This has been such an unpleasant experience I felt it necessary to take the time to be detailed. When I pay for a service (cash, no less!) he is providing, I expect to get treated like an adult, not a child who needs reprimanding and reproach. Anyway, if you see this guy, make sure to not EVER make a joke or expect a normal response. Do not even think about interjecting or asking a question when he isn't ready for it. Just go in, state the problem, don't speak before spoken to and for God's sake do NOT answer the phone "Dominos Pizza!" when he calls......actually you know what? Maybe do... -Written by someone who literally gets along with most people. Just not this guy.

Dr. Salgado at Pacific ENT in Carlsbad is probably the best otolaryngologist in north county…read more I've suffered from sinusitis since I was in my 20s. I've seen one ENT after another. Finally, I was recommended to Dr. Salgado. I had a successful endoscopic sinus surgery and septoplasty. The office staff is all very polite and professional. If you are looking for a great ENT, I highly recommend Dr. Salgado.

We were on vacation and left our hearing aid charger at home! We were given Pacific ENT's name…read morebecause they carried the brand that we have! They provided a charger while we were on vacation! it made our vacation bearable! They were so helpful and kind! We appreciate them so much!

He is an amazing doctor and the office staff are awesome as well! I had about 5 throat surgeries…read moreand Dr Salgado is the best! Even when there was an emergency with my throat he canceled all patients for the day just to do the emergency surgery on my throat! That is above and beyond! I can't say highly enough how much I appreciate him and his staff and recommend him 100% for all your ENT needs!

I saw Dr. Salgado today. I find him to be one of the most caring doctors I've been to in years. He…read moresits down and listens to you. You'll never feel rushed. He's knowledgeable and he makes you feel very comfortable. I would give him six stars if I could.!

I was referred to this office by my primary care physician. From my initial consultation to my…read morepost-op evaluation, I visited the office four times, and every single visit was prompt and on schedule. The staff was uniformly friendly, and Dr. Wakily was exceptionally helpful and clear. Every step--from scheduling and paperwork to the surgery itself and follow-up care--was handled smoothly. Thank you to Dr. Wakily and the entire team for making a procedure I'd never been through before completely smooth and stress-free.

I had hernia surgery performed several years ago at Coastal Surgeons. I've experienced pain at the…read moresurgical site every time I work out, and it recently got so bad one night that I went to urgent care. I later found out that the surgeon who performed my original procedure had retired. I called on a Wednesday to request an urgent appointment and was told they needed to obtain records from the urgent care doctor first--why couldn't their own surgeons evaluate the problem? I was promised a call back, but received nothing. When I called them back on Friday, I learned the representative I had spoken with was out sick and hadn't informed anyone about my situation. No urgent case handoff to other staff had occurred. From there, I had to deal with a rude and clueless staff member whose main goal seemed to be doing as little work as possible and rushing me off the phone. I eventually got an appointment with a different surgeon outside their practice the following week. When I asked if he needed the urgent care report, he replied, "Why? I'll make my own determination." Between the lingering pain and the thoughtless, incompetent staff, I have taken my care elsewhere. Caveat emptor.