Friendly service and good selection of items at various price points. Check out their sale section in the back, it was extra 50 percent off sale items. They don't sell shoes here now. Also no seating. Highly recommended to see things and try on in store. read more

Anthropologie - Gifts - Accessories Near Me - Houston, Texas

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I recently visited this store at 6:15 pm on a Wednesday. The store hours indicate it should be open until 8pm. I arrived to find a handwritten paper sign taped to the door that they closed 2 full hours early to do inventory. I drove 40 minutes in Houston traffic only to be met with this unadvertised closure. I have previously worked in retail many years, and we never closed during business hours to do inventory. It was always done before opening or after closing. We valued our customers experience and honored their time. After calling the next closest Anthropologie store (20 minutes away) to make sure they would be open, the lady on the phone told me that yes they were open, and that they come in at 5am to do inventory. It's not ideal, but it is part of working in retail. I have done it many times myself. For what is supposed to be a high end shopping experience, this was sorely lacking. It seems from other reviews, this store has a lot to work on. read more

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I rarely write reviews because I usually prefer to address issues directly rather than post about them publicly. However, after my experience yesterday at Anthropologie in Town & Country, I feel compelled to share it. I shop with Anthropologie frequently and spend a significant amount online because my work schedule doesn't allow me much time to shop in stores. Like many customers, I order multiple sizes and styles online because sizing can vary so much. Yesterday, I went into the Town & Country store to return a jacket and a pair of pants. I was immediately told they were final sale, which I knew was incorrect. Instead of helping me, the associate argued with me until a manager became involved. The entire interaction felt dismissive and unprofessional. The most frustrating part involved a pair of sandals I purchased at full price for $168. After wearing them for only a couple of hours, a portion of the footbed began lifting. I brought them in because they were clearly defective and expected an exchange or replacement. Instead, I was told the shoes would be damaged out, but I would still have to purchase a brand-new pair. That made absolutely no sense to me. If a product is defective, why would the customer be required to pay again for the same item? Throughout the entire visit, I felt like I was being judged simply because I had returns. Unfortunately, this isn't the first uncomfortable experience my husband and I have had at this location. I understand that retail employees deal with returns every day, but online shopping and returns are part of today's retail environment. Customers should never feel like an inconvenience for following the store's return process. This was, without question, the worst customer service experience I've had at an Anthropologie store, and because of it, I will not return to the Town & Country location. read more

I had an unpleasant experience at this store on 4/29/26. Reading some of these other reviews, this location has a racial discrimanatory culture that has not been resolved. With this subject matter in mind, this post will be uncomfortable for many but since I went through it, readers can be uncomfortable reading it. My husband, teenage daughter and I visited this location on 4/29/26. When we entered, NOONE greeted us although there was an associate at the front door organizing clothing. I purposely walked past her a few times and she still didn't acknowledge me. As my husband and I walked through the store while our daughter selected a candle, still NOT ONE associate acknowledged us. I reluctantly went to the cash register to purchase the candle as I don't believe in patronizing a business that doesn't acknowledge my presence, but my daughter wanted the candle so...... I was met with a rather terse expression from the person at the register. I was merely tolerated instead of welcomed. This was in contrast to the person before me returning and exchanging goods in which said person (Caucasian) was greeted with a smile and laughter by the associate. Just do better. read more

Just discovered this store has an area for bridal wear. Beautiful window treatments catch your eye as you walk into the store filled with fragrant smells and colorful garments in the store. The store is easy to find in the heart of City Centre off I10 . Make sure you make an appointment with bridal if needed as they book up quickly and will not accept any walk-in appointments. Parking : available for paid parking Customer service: friendly Return : likely read more

Anthropologie - Accessories Near Me - Houston, Texas

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This is the best anthro location! While they didn't have my size in the cutest cheetah print pants i have ever seen, they were so helpful on helping me order them! Lori is the nicest person ever and I will definitely be coming back! read more

As a loyal Anthropologie customer for over a decade, I never expected to encounter such heartless staff at the City Center location. On Memorial Day afternoon, an older, short-haired woman in a white blouse stood idly behind her counter--with no customers in front of her--yet deliberately delayed assisting me. She merely gave me a fake smile. I waited until a younger female clerk finished helping her current customer before attending to me. I asked if they could adjust the price for my recent purchase, she seemed willing to help. But then, the short-haired woman abruptly interrupted, coldly refusing without hesitation. She even claimed, "Even if you return it, store policy forbids repurchasing it the same day." Even if that were true, no customer wants to be spoken to in such a harsh tone--without so much as an apology! If you're going to discriminate against customers, you have no business working in retail! read more

I never met an Anthropologie I didn't like. My Mom, sister, and I are addicted to this place! We love the well made clothes! They are priced a little high but nowhere near high end brands. The best thing about the clothing is they last for a long time. They have great resort and vacation wear. They also offer pretty and unique purses, shoes, jewelry, and sleep wear. I actually saw a sleep dress today that I would wear to the beach but I didn't buy it. I do like that staff is plentiful and are accommodating. They also have very nice beauty products and perfume. Their perfumes are so feminine and delicate smelling. They sell housewares that is so nice and a plethora of great smelling candles. I always get their great dessert scented candles and on occasion the smoky smelling ones. Great shop! read more

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There isn't ANY customer service. No one to help And you get barely any communication from the cashier. I'm shocked. Good products but customer service on phone or in the store are non existent read more

Great for skinny women that weigh less than a 100 pounds not body shaming....- the pottery and dishes are nice I snagged some dessert cheese plates. Portugal ceramics are a plus IMO. In the past I have bought lovely handbags and wool coats made of quality sustainable not plastic fabrics. Most of the trendy items were made in China, grrr, clothing appeared cheap and not wardrobe staples. My bad for thinking items should be worn for more than one season. If teens and college girls have mega bucks this is a place for them. Not currently lovely clothes I have purchased from past shopping experiences are present, read more

Overpriced weird clothes.... Or maybe I am just cheap and unfashionable. My husband and I looked around this place and couldn't believe the hideous clothing here. What was more shocking than the uber ugly threads was the price of said clothing. $128 for a blouse that has about a zillion colors and two zillion different patterns all on one garment... What a steal! Of the few pieces that actually look decent, the price wasn't worth it. $58 for a graphic tee... I'll pass. $280 for a dress. I'm good. Maybe I'm being too harsh. It just feels like they're trying too hard to be unique and it'll cost you a pretty penny. read more

staff were snarky and selectively said hi to only certain ppl walking in. the stuff is all wicked overpriced.

I wandered in to Anthropologie on a day of window shopping. A striking red dress displayed in the window caught my eye. Immediately, I was greeted by a sales associate and a wonderful aroma! When I asked the name of the candle that was burning, the young woman told me the resulting scent was the result of several different candles burning throughout the store. Although a bit disappointed, I wasn't too surprised. This is usually the case. But, I did find the candle which released the dominant scent, Volcano. I'll be back to buy Volcano-scented lotions, candles, and anything else I can find. LOL The clothes are unique and trendy. Even though they are a bit pricey but they do look nice, in my opinion. read more

Anthropologie - Cool artwork inside the store. - Accessories Near Me - Houston, Texas

This was my personal experience with this store. On Sunday, July 28, 2019 between the 12:30-1pm myself (African-American female) and my dear friend Jennifer and her daughter who are both Caucasian entered the store. During this time the store wasn't busy do to the fact that it just opened at noon. We both split up to perusing the aisle looking for a bargain. We met up somewhere by the scented lotions and soaps. Jennifer mentioned that she needed to use the facility. I told her when you find it let me know because I needed to go as well. Time passed 10 minutes top we run into each other again and I'm like well did you find it and she said yes an employee took me. I find the closest sales associate (short straight black hair, wearing a cropped black jacket) I asked wear the restroom was her response to me "we don't have a public bathroom and I would have to go across the way to Bellagreen I believe they have a bathroom I could use. I was completely shocked!! Needless to say at this point I was ready to leave the store mad, upset, and totally frustrated. The three of us left the store looking for a place to have lunch. I'm like I need to use the bathroom and Jennifer says I thought you got the key in the store. I told her no I didn't the sales associate told me they didn't have one and I would have to use it at Bellagreen. Her reaction was speechless couldn't believe that she was able to use the bathroom and I wasn't. My friends and I are at lunch my appetite has now left trying to figure out what to do next because I can't let this go! Later that afternoon at 4:29pm, I called the store I to get the name of the sales associate. A lady answered the phone without addressing who she was then she proceeded to say that her name is Aubrey and she's one of the managers on duty. Aubrey was reluctant to give me the name until I told her what happened earlier that afternoon. The sales associate I spoke with earlier her name is Arantza. Aubrey tired to apologize for what happened and gave me a reason about we don't have a public restroom not having enough managers on duty which really doesn't make any sense to me the customer. Needless to say I will never shop or support anything to do with Anthropologie. read more

I have been to this location several times over the years so I will start off by saying that the treatment I have always received from this location is not at the fault of the current manager but rather the fault of the continuous racist culture that has been passed down from employee to employee. To sum it up, my last experience here was my last straw. I walked in, after having a last minute issue with my dress for a wedding that day. As I walked in, I saw two employees at the front who did not acknowledge me yet they acknowledged the woman who walked in before me (it was obvious that we were not together). Already off to an annoying start. I walked around the store for 15 minutes, looking for a dress to grab and get out with as I had a wedding in 4 hours to head to. Every time I locked eyes with an employee, she would turn around and walk away. It shouldn't matter how I was dressed but I was dressed just fine in a FP dress. I got so frustrated that no one was acknowledging me yet I could see them helping other customers or hanging out at the registers and chatting. I ended up pulling a poor girl aside who told me that she worked for the BHLDN side and telling her my experience. She offered to get me help but I declined as I knew my time in the store was ending. I was disgusted. After grabbing a top that I knew would work with a skirt I already had, I headed to the registers and was not greeted, once again. The cashier 210792 motioned me like a child to the register. She then asked for my number for the rewards and THAT WAS IT. DID NOT ASK ME IF I FOUND EVERYTHING OKAY, DID NOT ASK ME IF ANYONE HELPED ME. I was shocked. SHOCKED!! Barely looked at me or spoke to me. I was so humiliated at this point. As I was checking out, I watched as not ONE but TWO employees help a woman in ratty blue sweats and a white tee and thought to myself, "wow, cannot be my clothes that's preventing these employees from treating me like a paying customer/human." I grabbed my bag and left, tearing up. I got to my car which was parked right outside and called the manager. After explaining how upset I was, the first thing she asked was "did you buy anything" and I regretted saying yes. She told me that she would reiterate the company policy to all employees and that she would like me to come back and shop so they could give me the experience I wanted. I told her that I would not be coming back to spend my money at a store that doesn't respect me. It is 2022 and I tread very lightly when it comes to what I will say next but it must be said. I was the only non-white customer in there. and I was the only one who was not helped. I was treated like trash. This is not my first time at this location where I have been treated like I don't exist but it is my last. I am not one to leave reviews, especially a scathing one like so but I cannot let go of how I was treated. I ended up wearing something else and returning my item to another location because I was so disgusted by it. read more

Worst experience ever. They refuse to process returns even the item came damaged. This is not the customer service I expect Anthropologie provides. I have reported this store making up polices and making return so difficult. read more

Anthropologie - Accessories Near Me - Houston, Texas

This is the adult version of Urban Outfitters. I was skeptical at first but I think my gf has turned me. I am officially a fan. Maybe just because I like things that make her happy. Their home furnishings are very interesting. The clothes seem to fit my gf well, it's a bit expensive but not out of the question. read more

Like I said about my other Anthropologie review at Highland Village, I love this store so much! Just the name of this place sends me bouncing off the walls. I love this new location! It's so much roomier and very organized. The people are great, the items are amazing. I can't ever resist not going into this store. Question: Am I the only person that can't 'check-in' into this place? :( read more

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I am a guy so I don't buy clothes here. I don't buy any house ware, windows treatment, stationery, or anything here as my wife wouldn't approve anything of that sort if I purchased them by myself. The only thing I bought here by myself was candles by Capri Blue. The specific scent was Volcano. And the only reason for that was because my wife asked me to buy it with my birthday discount, a 30-percent discount. My typical experience was good. I would walk in and the sales person would greet me and ask if she could help. I would then tell her about buying candles. She would tell me where they shelved them. I proceeded to grab a few of them and paid for the candles. My wife always told me to get boxes so that we can put the candles in them and hand them as gift. There was no need to wrap. Sometimes we asked for bags as well. Again, their bags were nice and we don't have to buy gift bags. The staff were cool and very generous with boxes and bags. If I were alone I would be in and out in about 5 minutes, 10 mins top. If I were with my wife, well, it could take an hour or more. I rated Anthropologie a 4. Even though nothing here really interested me, but the staff here were always nice except one who was in a bad mood during the past holiday rush. read more

I normally shop at Highland Village but occasionally shop at this location as well when going to West Elm. Reading the articles coming out about company policy, I immediately thought of this location: https://apple.news/A1yP3IoR9QLyVU5yzLfj0oA My last trip to this store was with my teenage niece - browsing to see if she was interested in anything. Two particular associates followed us every where we went and anything that I picked up, asked to put it at the register "to help me." When my niece and I were looking at different things, two folllowed I had felt this way at this store before but that particular day it was obvious. I'm writing this review with hope that as the company has to review their policies, they can focus on stores where this is most an issue. As said above, I've never felt such in Highland Village. read more

So, there's a show on The Sundance Channel called Man Shops Globe http://www.sundancechannel.com/man-shops-globe/ Have you seen it? It's about a man who shops flea markets in France for a living. This "man" is the buyer/designer for Anthropologie. (Fabulous job, yes?) That's right, shabby-chic-brand-new really is shabby-chic-flea-market-refined-and-retuned. Nothing wrong with that. The clothes are uber uber cute. But golly the furniture and home-wear prices. As an artistically inclined person, I have to keep reminding myself of a few gems (ie junk shops) in Houston, where I can find even more eclectic pieces...if I want to search and have a project. When I need my quick fix, I head to Anthropologie. I really love Anthropologie. I'm not certain how I feel about this location, however. It seems a bit cold compared to the Highland Village shop. There's too much airy blank space. This isn't necessarily a bad thing, I mean, I didn't feel like I was going to pass out from a seizure of indecision and TOO MUCH TO LOOK AT IN A SMALL SPACE like the Highland location. It is just airy with negative space. Also, it is even set up like a flea market with stalls. More organic than this, but I get what they're going with here. It's meant to make you wander haphazardly, look at everything, and hopefully buy something. I like order and logic in a non-junk shop. I want to have all of my options laid out in front of me, I don't want to search the store for mugs and plates or sale items. I want the clothes grouped into one area, not haphazardly in enclaves. I found some cute (C.U.T.E.) sweaters and dresses and headed to the dressing rooms. Ick. It is a big cavernous room. No couches. No hidden clothes racks. It's echo-y and white. There is a round lounging bench, but the attendants were using that as a clothes pile pedestal as they rehung unwanted clothes. Did I mention the echoing? I had to hear a lady say everything three times in her nasally voice. If I'm in the area (eating Korean food on Long Point or if a Lucky Brand Jeans shop and J Crew pop up in City Centre [sic]), I would venture back to this locale. Otherwise, I really love the Highland Village location so much more. Just a note on parking, don't bother driving past the parking garage to look for street parking. Not worth it...even when it's 40 degrees outside. read more

This location is so much better than the Highland location. Everything is just more pleasant. Parking is easier. There's more space. And the employees actually smile and make eye contact with you! In the dressing rooms, they usually take the time to ask how's it going and give a pointer or two. Since there's less customers going thru here in comparison to Highland, there's a much better sale selection. That's the only time I buy stuff at Anthropologie. read more

Disappointed. Went to return a Christmas gift that didn't fit, and ran into Anthro's unforgiving Return Policy. After failing to find anything comparable to exchange, had to settle for something not needed that cost $40 more than the gift. Just to avoid throwing it away compLetely. Terrible experience. read more

I love the store, always smells fresh and clean. The staff is friendly enough, however their customer service is not wow me like their store decoration. The waiting line for check out is always busy or takes a long time. I don't know why there are many attendances in the store, but everytime i checked out, there was only 1 to 2 people at the counter, and that made the process very painful. Waiting for over 10 minutes with just 3 customers in line, not so good. Overall, this location is very convenient if you are in City Centre and a good place to wander around and refresh your mind because the store is always nice and changes its decoration and layout pretty often. read more

I hate being a cliché write-a-review-cause-you're-angry person, but on multiple occasions workers at this location have completely ignored me and let their friends skip in line. I said "excuse me" to a worker behind the counter (obviously the place to go to avoid helping customers) after patiently waiting and looking around the store for a single floor worker for 10 minutes straight. Nada. Now to talk about this occasion specifically, when I first entered the store there was no line and since I had to frantically search to ask one quick question about the availability of a certain towel set, the line suddenly grew to 15 people long and all the workers magically appeared to help check people out. Tired of patiently waiting and searching, I walked up to a worker not currently at a register aimlessly fumbling with tissue paper to obviously avoid any real work and said "excuse me". Right at that moment, a woman ran up to her, pointed her finger at me and touched the worker's shoulder and said "si vous plait" and the worker instantly walked with the woman to god knows where where they chatted for god knows how long. I resigned to waiting in the now enormous line just to ask an inventory question and to my wonderful surprise, a woman cut directly at the front of the line where the line splits with a worker looking directly at her. Hmmm. This was the last straw and I will never, ever bring my frequent Anthro business to this laughably unprofessional location again. Should learn a thing or twelve from its Austin locations. read more

I love this location. It's closer to where I live and I feel as if the selection is much larger than the Highland Village location. Also, the store is more organized and the people that work here are friendlier. The only bad thing is that some of the items are way overpriced for what it is. Some of it looks like you just got it from a garage sale or Forever 21 and is NOT worth the $128 or so price tag. Other than that, I like the cute tops I find here once in awhile. Today they had a bunch of sales racks lined up in the front and it was organized and neat, not chaotic and messy like I usually see it. Yay! I'm a fan. read more

I am in *love* with this store. Growing a little older my fashion has had to mature/evolove along with my age. Sure I still find occasional finds at Forever 21 & Urban Outfitters but this is like the grown up woman version of these stores. Every employee here is super friendly, the store is huge (and smells good!) and the clothing, jewelry & accessories are to die for. My only small gripes are: this place is expensive (but hey, good fashion aint cheap!) and the sale selection is small. For the really good deals I tend to do mainly online shopping but I still simply adore this store and its location. read more

Thanks to one of my BFFs, I am now an Anthropologie addict. And thanks to the new City Centre location - which is down the road from our office, I am suffering some kind of shopping sickness. Yes, I admit .... I have a problem. I'm not addicted, I'm obsessed. I think I have to go to some AAA (Anthropologie Addicts Anonymous) meeting to say, "Hi, my name is Leila, and I'm a shopaholic." Now to be brutally honest, my wardrobe channels the 90's vampy look that was soo popular back them. The only things missing are the dark purple lipstick and matching nail polish. Nowadays, thanks to my recent obsession with Anthropologie, I'm buying bright reds and blues, heather greys, and kelly greens. What is this world coming to? I bought a kelly green dress with blue turtles. Oh my ... I seriously don't know what I've been transformed into. While I'm a true bargain hunter with borderline hoarding tendencies, I can't help but listen to some of the new styles calling my name, beckoning me to try them on. I know, I know, they aren't talking to me, they are talking to my credit cards. Now speaking of bargains, this location has a dedicated room, which usually is spilling out with marked-down goodies. Be sure to have some time on your hands to be able to comb through this closet. On a recent visit that I used a hard day at the office as an excuse to shop, I scored some Joe's Jeans for $49, which usually retail for about $150 to $180 for a pair of jeans. Now how could I leave with just one pair? To top things off, Anthropologie carries the stuffed animal collection from "Jellycat", which my little Punkin happens to love. Ultimately on my recent excursion, I ended up leaving the store with the jeans and a stuffed zebra to ease my guilty conscience that I had once again succumbed to my terrible weakness. Oh, but it felt soo goood. read more

My all time favorite store in the entire world so much so that if the world were going to end, I would run to Anthropologie. Before I became an avid shopper of Anthro, I used to just go to the store to be inspired by all of the creativity and joy it houses. Some of the worlds greatest travelers and creative minds create this company. I love them dearly. read more

I love this Anthropologie location. Everyone is very very helpful...not like the location off westheimer where everyone looks a little sad. This location is also much larger so you definitely have some breathing room. What else can I say about Anthropologie. They have some amazingly adorable stuff and some stuff that is strange to me. I will definitely keep frequenting this specific location in the future. read more

One of my favorite stores! Everyone is warm and friendly, and the items are pleasantly displayed. The smell of the store is intoxicating, and the window displays always draw me in. I can always find something for a unique gift, and of course something I did not know I could not live without! Checkout is always slow, and the store itself is very pricey, however I just cannot stay away. read more

I love Anthropologie and love this store (arragment of stuffs, smell and of course the customer service). I have been shopping at anthropology since 2010. I absolutely love everything about the clothes, jewelry, household stuff it carries. I love shopping at this store as this location is very convenient for me as i live 10 mins from this store. Apart from location i love the customer service here. If i call and as them about any thing they look it for me and get back to me if they are busy at that time. The sale room is smaller than highland village store but its not cramped (easier to make decision) and had lots of fitting room. The sales persons are very helpful. They help finding sizes and help with clothes that look good on me . I specially love Victoria. She is so sweet and kind. I am very comfortable when she is around. I discuss what should i buy (that looks good on me ) within my budget. I always feel good after i leave this store :):):) read more

I really really like this Anthropology for their large home and furniture section. It just makes me want a giant wish list for my future home. This is a larger store than in Highland Village. This is my most favorite store ever!!! read more

I like coming here for ideas and inspiration on home decor and fashion. However, their prices are often overly high for what you get. Can usually easily find things cheaper elsewhere. Plus it would be nice if they carried sizes for plus sized women for their clothes are often super cute. read more

I usually come here to buy gifts for friends, family, or coworkers. They always have something unique and fun to give whether it is clothes, kitchen accessories, or home decorations. Love this store. read more

One of my favorite clothing stores, I've loved every piece I've bought from this store but not everything in here is worth the price tag. It's nice when you do find that cute blouse or dress though. read more

Not a fan of the store. Definitely is a trendy hotspot but have noted the clothes are of cheap materials. Polyester and acrylics.

I always liked the unique styles of Anthropologie, but I never liked the store in Highland Village on Westheimer. This new store in City Centre is great!!! It's spacious, well lit, and I can actually see all the items of clothing they sell!! Normally when I'd visit the other location, I'm in and out in less than 30 minutes, but not the City Centre location. I wanted to look at every thing on the racks. It's still very pricey, but I can always find a cute top on sale. This is a bit further for me to get to but I don't mind the drive. read more

Large anthropologie store with nice arrangement of decors. The sales section is hidden inside at the corner and poorly stocked. But you can always order sale item online at the register and ask then to ship free to your home. read more

This isn't the closest Anthro to me but I prefer this location. Staff is super friendly and accommodating and that really matters to me.