I was recently a patient at the Dignity Health ER on Lake Mead Park Way. The entire staff was…read morewonderful and helpful. I went with no intention that I had to stay a couple days. On I was discharged, I felt like a whole new person. Dr Hassan figured out the problem and was such a nice Dr. I will always choose this Er if ever needed and I feel as if every one should. Thank you Dignify Health. You're the Best!

We had an elder family member that had an issue where she had to go to the hospital and then ended…read moreup here for her rehab stay. Everything we've seen here has been good. The facility is clean and the staff has been very friendly up to this point. I know there's a lot of choices in town but when it comes to love ones you always want the best. Also got some good feedback on this place before the fact. We feel comfortable with our loved one here while they rehab.

My husband was sent there after being released from Henderson Hospital. I was a little worried…read moreabout a rehab hospital. But, from the time he was admitted, he was welcomed, made comfortable in his spacious room. They are very well staffed & call buttons were answered within minutes. None of the staff ever acted bothered or too busy to take care of his needs. This place is very clean, my husband liked the food (we heard they had a new chef). His PT & OT was first rate! They were so supportive & encouraging. They have a nice outside garden area the pts. can go sit & talk. The cafe is always open for visitors with complimentary beverages. They are open at lunchtime for hot meals with a very reasonable prices for visitors. The entire staff was extremely helpful to us, from the doctors, PT staff, nurses, CNAs, charge nurses, managers of this facility go above & beyond. My husband is doing very well now & continues his PT 3 days a weekly an outpatient bas

Hilda P a registered amazing person didn't even know I was coming in the room and I watched her…read morewith my mom giving her her meds her food spoon feeding her and being very very nice and she also educated me on medication I normally complain after going to Pam rehab where they totally neglected my my mom has been in encompass many times and Hilda P totally amazing very caring person I wish you the best and God will bless her for being so caring with my mother

My name is Marilyn Williams, from Los Angeles, I came down while I was on my birthday getaway. I…read morepromised myself that I would make it to see my sister-in- law (Amy Brown) When we entered the facility, I was so amazed by the facility didn't have a ( smell ) like the previous ones I've went to in LA. It was (very clean), (well staffed) , staff very nice. This facility is Great. My Sister-in-law Amy was looking great, excited when she saw me ,very nice clean room. Marilyn Williams

This place is dirty, noisy, disgusting. The staff is extremely rude and unprofessional. There is no…read moreparking to be found. BEWARE!! The staff lie straight to your face, so you can't believe a word that comes out of their mouths. NOT A GOOD PLACE FOR ANYONE TO BE AT. It looks nice in the pictures, but it's not nice at all.

Hi Robert, Savage went to Good Shepherd rehab for 72 sessions. I was treated very well. I was well…read morelooked after and care for like I was one of the family. I'm gonna miss everybody terribly as I look for a new rehab facility and I'll always remember the hard work that I put in at Good Shepherd. I remember how strong I got and how will I recovered and I hope to get stronger still thank you everyone so much. Bob.

They are great, very attentive, they make sure all your health needs, doing with therapy are met…read more From check in, to your therapy, and then finishing, OUTSTANDING group of people. Go see them for your therapy needs

I found myself in this rehab after a short hospital stay and was immediately impressed with several…read morestaff members. The following went above and beyond in their kindness and treatment of me: Day staff: Recreation Director: Sean Pemberton CNA: Shane CNA: Chelsey CNA: Lalayah Night Staff: Denise Physical Therapist: Paul Dee and her partner These employees all deserve a raise or some special recognition. Sometimes a stay in rehab can be very hard because part of you wants to be home and the other part of you wants to be in shape to go home. When you come across employees like these that make it easier while you're here and get you ready to go home, it means so much. Sincerely, Paulette, Bray Fontaine

I would highly recommend you do not take your loved ones there the nursing staff do not clean the…read morepatients at least they didn't cleaning my mom well at all and my mother's in declining since she's been there they say they're gonna do something and they don't and they refuse to give me any information on my mother's health on her well-being and they say it's because she said she told them not to give me any they know who I am. I gave her water. They know I'm her daughter, but she doesn't. My mother does not know where she's at right now and she did when she got there and you would think that they would think and they would say hey wait something's not right we need to give her daughter information about her mother's health and progression or decline and they refuse and also they shove a bunch of wet wipes in her area and left her like that and when she's choking, sometimes she yells for help and nobody comes. She is an obvious slow decline and it's sad and I am brokenhearted. Do not take your loved ones here. A lot of a few people have not made it out if you noticed in some of the poor post, I'm doing everything in my power. I'm calling lawyers and talking to different People. The lady that out of the nursing there she's not nice at all she she's the one that when I called and I demanded certain things be done at the beginning did it but then all of a sudden it changed I don't believe that they're their goal is to is to make people better. I believe their goal is to make people older people just pass out fall asleep and they just check on them every now and then pray for my mother because she is still alive by the grace of God. update my mother does not know where she's at. They have not done the test they promised to do. I'm going tomorrow. I'll give you a second update. They are murderers.

Traci Cassidy is both professional and knowledgeable. Her inner personal skills are excellent and…read moreare reflected in the client's confidence in her abilities. Traci is also an inspiration to her interns from UNLV. I highly recommend her to future clients! Larry

Traci Cassidy is a very knowledgeable physical therapist. I am often amazed at her knowledge of…read morewhat to do to help effect positive results in each client. Her comments support and encourage each of us to work on what we need to do to improve our need for physical therapy. I am working on endurance and strength and being able to pull off metal tabs on cans. My strength and endurance have improved, so I am now able to walk somewhat longer distances. I also follow Traci's directions to practice at home what I was working on at physical therapy. Therapy Centers' goal is to provide the best physical therapy with excellent quality care. They consistently meet this goal.

This is a lovely, clean place with nice private rooms with sink, micro, direct TV and…read moreshelves/closets to store items. Very nice therapy room and dining room. Staff were pretty friendly and helpful. Their food choices were limited and most he could not eat. Usually his tray came missing items. The chef was great at helping us get his food right. We often did not receive items that we requested but we asked and the items were delivered. Most of the nursing staff/CNA's were great, however, they could use more staffing. Weekends were not good with less staff and attention. He did not receive therapy on weekends. We often had to ask for brief changes and repositioning for pressure sores. However, they did usually responded quickly. The facility staff needs to commincate better between departments and staff.

The facility is clean and nice staff but the patients are given way too many anti-psychotics which…read morekeeps them sleeping and in bed all day long, make sure you ask what medications are being given for what. Maria the CNA said the patient was calling the bell multiple times, I don't think that's a good reason to zonk someone out. It takes months to wean off these nasty pills. That's the mistake I made and wanted to make people aware.

This facility is nice but the care provided is very inconsistent and lacking at best. My mom has…read morebeen here for several weeks and was transferred from an acute rehab for continued nursing and physical therapy. It seems as though the care provided has been no different than had we put her in hospice... mind you, we are nowhere near that point in her life. Her weakness has only gotten worse, physical therapy has not been done as we were advised it would be, and she continues to lose weight, her muscle strength, and has been laid up in her bed for more than three weeks now with very little movement. She has become stiff and rigid in the position that she's in and is very painful to even attempt to move her into a sitting position. Communication from the staff and her case manager has been extremely poor. I was notified last week on Wednesday that Medicare was only providing one more week of treatment for her and have yet to be provided a discharge date. I have left several messages for the staff with no response and still don't know when I need to set up transfer for her to depart that facility. Based on the timeframe provided, it would appear that I have 24 hours or so from now, yet no information has been provided to our family on when she will be discharged. Her time at this facility has been a complete waste of time and only further set back any progress she had made prior to admission. While Mom says "most of the people are nice," she also said that they very rarely even check on her and never move her. Please do your research to find the best fit for your loved one. We thought we had, and while we understand that skilled nursing is a lower level of care, we feel that there is zero excuse for the lack of treatment she has been provided. It is also important to note that many times when we have been there visiting, there have been other patients crying out for help from their rooms that has gone on for more than 10 minutes before anyone responds to their request or urgency. This is uncalled for! The staff is there to care for these patients and they hardly acknowledge the calls for assistance... definitely not in a timely manner. We are extremely disappointed with our experience and how our loved one has been cared for, or lack there of.

I want to start by acknowledging Brittanya, Kaylee, and Cammy. My mom genuinely loved them. They…read morewere kind, attentive, and took wonderful care of her and they deserve to be recognized. However I have serious concerns about the overall care at this facility. At one point the floor was left wet and my mother fell and hit her face. My mother is a Type 1 diabetic who recently had a stroke and should have been on a diabetic heart healthy diet. That was not even close to what she was receiving. I walked in one day to find her being served ice cream, cranberry juice, potato salad, and a sandwich on a roll so large I could not believe what I was seeing. All of this for a Type 1 diabetic recovering from a stroke. What made this even more alarming is that it was literally marked on her chart to give her a high carb diet. Someone made that decision and put it in writing. When I raised the issue they did change it, however they would still regularly serve her things like large egg salad sandwiches loaded with yolk on an enormous amount of bread. She is smart enough to know to only eat a little from the middle but she should not have to be outsmarting her own care team's meal choices. Thankfully I had been bringing her her own food in the meantime. Her blood sugar was regularly spiking to 350 and on her last day it reached 400 to 500. Staff were saying they did not know why her blood sugar was swinging, while simultaneously feeding her a high carb diet per her own chart. I was not always there and did not always have access to her Dexcom, so who knows what it was reading the rest of the time. Blood sugar at those levels in someone recovering from a stroke can cause brain damage. This is not a minor oversight, it is negligence. Additionally there was a nurse whose name I was unable to get who had a completely straight face, never smiled, barely replied when spoken to, and treated my mother as though she was an inconvenience when she needed her insulin. There was zero warmth, zero compassion and zero acknowledgment that she was caring for a vulnerable human being. Insulin is not optional for a Type 1 diabetic. It is life or death. I genuinely cannot believe someone like that is working in patient care. I also want to note that I brought my mother $100 worth of scratch tickets from North Carolina, something small to lift her spirits during a very difficult time. They were stolen. Taking anything from a vulnerable patient in your care is unconscionable. I am giving an extra star solely for the exceptional care shown by Brittanya, Kaylee, and Cammy. The systemic issues at this facility need serious and immediate attention.

The Staff took such great care of my dad! I truly appreciate all that they did for him and my…read morefamily! Facility is super clean, staff are AMAZING, and over all great experience here!

Nice location and one stop shop for many services. Lots of…read moreparking but it's still always full so get there a little early before your appointment. Well maintained inside and out. I do love my PCP there and they try to get you in for same week appointments when possible.

I've been coming here for about five months now, and I honestly don't want to stop, this place has…read moreknocked at least ten years off my body. I'm one of those older guys who always thinks he can do more than he probably should, so I'm constantly pushing myself to the limit. That usually takes a toll, but these guys keep putting me back together and keeping me active. I'm physically stronger and in less pain now than I was 20 years ago, and that's because of this place. The therapists here are extremely knowledgeable and great at finding the root cause of issues instead of just treating symptoms. I'm incredibly thankful they keep me in the gym and on the road, running virtually pain-free. And yes, they now see my entire family, because they're that good. They currently treat my son for a knee issue and are amazing with him, especially since he was nervous to come in because of his autism. My wife goes there for herniated discs, and they've helped her feel stronger and so much better. Even my daughter came in after waking up one morning with severe back pain, they fixed her right up, and she didn't even want to stop coming once she hit 100% (we finally had to tell her she was good!). Thanks Align, for taking such great care of our whole family!

I've been experiencing pain in my entire left leg. My first appointment was with Adam. What really…read moreimpressed me is that he listened to my experience and what I thought might be going on. I've been three times and every time I feel better and have a better range of motion. All of the staff work as a team and are very friendly and knowledgeable. I went without a referral and paid cash. I am very pleased with the results thus far. I highly encourage you to try them out if you're experiencing any pain, you don't have to live with it! They will help you! They use a variety of modalities too.