I took 3 items in and I noticed the receipt didn't have a price. After asking the price I decided…read morenot to have the service. The clerk retrieved my items and just rudely threw them on the counter and walked away. I can assure you that myself and my uniform neighbors will not use this establishment again.

All I asked was for a military press and they couldn't even do that. Still charged me for something…read morethat was never done. I will never use this cleaners again. All locations are horrible with horrible customer service. How hard can it be to iron a shirt. Straight up scamming people, a disgusting business. This business should be ashamed of itself

I went in to have a wool coat and a shirt cleaned. They came back. Beautiful…read more No chemical smells either. The young lady behind the counter was so helpful and accommodating. Very friendly. Wish I could remember her name.

Great customer service, pricing fair, and work done timely. I love going back with each time the…read morestaff listen to what your need is on your items.

I had no idea what I was getting myself into when I bought land here in Rosamond. I've called it…read morethe grapes of wrath several times because the dust storms and regular wind leave a film of dirt everywhere, even after showering so you can imagine how bad my laundry was. I didn't have time to find a coin operated laundry mat so I text Chris, the owner of Cj's Drycleaners and he responded right away saying he could accommodate all the bags of laundry I had, including rugs. I had 4 large bags and they had it done the same day and I picked them up the following morning. Everything was so nice and clean, and folded! I was only charged $100. The reason I'm only giving 4 stars is because the 2nd time I brought the same amount of laundry, this time there was a large expensive pillow included but I was charged approx $140 for the same amount and the pillow was not only still wet, it was damaged on both ends and it's not so comfortable anymore. Not only that, much of the laundry was still wet and they forgot to give me an entire bag that had all my towels and dishcloths. I'm also missing at least one pair of jeans and I have a feeling there is more missing that I haven't discovered yet. Overall, the service is wonderful and they did an amazing job the first time. Perhaps this was a hiccup, it happens but I wanted to give them another shot before reviewing.

I am extremely happy with the new owner. Very nice gentleman and very trustworthy from my…read moreexperiences. I have been back many times since!

Customer service so great , they did a good job next day was ready . For sure I recommend this…read moreplace

I have been a well pleased customer for about 4 years now and the service is excellent, I wouldn't…read morehesitate to tell others to come in for the amazing service of Expert Textile.

My son washed his expensive white suit with colored clothes. His suit turned pink. I took a chance…read morebrought it to the cleaners to see if they could get the pink out which had settled in the fabric. The lady at the cleaners told me that she would do her best but don't get my hopes up. When I went to pick up my sons suit it was white as snow. I was so happy. They really saved the day. They always come through for me. I believe they do there best everytime. Plus, the customer service is always great.

I am now very disappointed with Dryclean Express (Lancaster). They ruined two of my garments and…read morecompletely ignored my inquiry about how they would remedy the situation. I waited for nearly six weeks without any response before finally going in to retrieve my items. After that, I began texting the owner directly, but they still did not respond. This level of unprofessionalism is unacceptable. While I will admit they do good work most of the time, the owner's integrity is now in question. A lack of communication and accountability is no way to treat customers. They've just lost a loyal customer because of this experience.

Great service, at a good price. I took a night gown to have…read moresome alterations because it was too long. The dress has some embellishments that was making the alteration a little complicated. They did a fantastic job in the alteration the dress looked as new and they did it in a very short time that was awesome because others place I went to check would have take 2 weeks or more. The prices are very competitive and the attendant is really nice and helpful.

I had a cashmere sweater that had a few holes. Repairs were made perfectly, you can't tell where…read morethey were. Other Cashmere expertly cleaned. I wouldn't trust anyone else.

--- I am extremely…read moredisappointed with my experience at Eastside Cleaners. My father initially took a pair of pants there and we noticed a burn hole afterward. Since he smokes, we gave the benefit of the doubt and let it go. However, we later brought in a brand-new pair of pants--never worn--for alterations, and they came back with the exact same type of burn. At that point, it became clear the issue was not on our end. I called and spoke with Emily, who asked us to bring the pants in. When my son did, he was told it was a cigarette burn and that nothing would be done about it. Frustrated, I called back and spoke with Roxanne, explained the situation, and emphasized that the pants were brand new. Instead of trying to resolve the issue, she hung up on me three times. This is not just about the money--although seven pairs of pants at $35 each being ruined is significant--it's about customer service and accountability. A simple acknowledgment or willingness to work toward a solution would have gone a long way. Instead, we were met with denial and disrespect. I will not be returning, and I would not recommend this business based on my experience. ---

My wife is a quilter and makes beautiful quilts. She enters them in the fair and gets ribbons. One…read moretime my ink pen leaked on one I had it on the bed. I thought I am in big trouble, but Eastside cleaners got it out and life is good. I really appreciate them and have been using them for years. They're great.

I requested a mending service for a pair of pants. The fabric is delicate, so I made it clear,…read moremending only, nothing else. We discussed this and repeated the instruction. Well, they took an iron to the fabric and burnt it. It's now crispy and full of burn holes and entirely ruined. The worse part is that they said nothing when I came to pick them up. They charged me the full mending fee and forgot to mentioned that they ruined the garment. The value is poor. They should have comped the service for a better value. I wouldn't mind a replacement garment either. It was a beautiful garment and I am so sad.

Very good cleaners. They are a quality establishment and they have your clothes there when they…read moretell you they'll have them.

Find someone else…read more I had a suit cleaned and forgot it was there (dealing with Covid-19 family issues these past 2 months). I get a call and realize I forget to get my suit from them as soon as I see who is calling me. When I answered the call, the lady on the phone doesn't ask how I am, she justs asks if this is me. (Okay, that's no big deal). I said, after realizing I had forgotten my suit there, "I'm sorry, I completely forgot... be right there to pick it up." Before I finish she goes: "You have clothes here we are gonna sell them." I said, "Excuse me, you're not gonna sell my clothes." I go on to tell her they have just lost a customer who had been loyal and doing business with them for almost 5 years. This was the forst time I had ever forgotten my clothes there. I get to the store, now upset, and the lady tells me it's their policy. I go on to explain to her the notion of customer service and good business practices - that you don't push your customers away over a simple mistake or forgetting something. She wasn't having it, but referred me to their policy... I get the policy... they don't want folk leaving things there long periords of time. I get it... HOWEVER... when a customer who has used your services for so long forgets (due to circumstances beyond my control) this is the wrong approach and the conversation should never have started with "We're gonna sell your clothes." I got my clothes and left. Will find anotehr cleaners locally. Find another cleaners who have a better sense of Customer Service, and who values long-term business. These people obviously do not.

First thing I noticed was how clean it was inside. The detergent area on the laundry machines were…read morealso very clean! The lady there was so helpful & welcoming. Loved my experience here!

Card payments on machines? why thank you! They are open slightly later than most. Love itread more