The worst dry cleaner in Palmdale. They're very rude and apparently dont know how to do their job…read more 0 stars

Excellent Service, I use them for alterations very often. Pricing is fair and turnaround is quick…read more Dry cleaning has also been good. Service area nice and clean, fresh scent is good for trying clothes on for alterations. Very welcoming! Thanks Marie and Maria!

Customer service so great , they did a good job next day was ready . For sure I recommend this…read moreplace

I have been a well pleased customer for about 4 years now and the service is excellent, I wouldn't…read morehesitate to tell others to come in for the amazing service of Expert Textile.

I requested a mending service for a pair of pants. The fabric is delicate, so I made it clear,…read moremending only, nothing else. We discussed this and repeated the instruction. Well, they took an iron to the fabric and burnt it. It's now crispy and full of burn holes and entirely ruined. The worse part is that they said nothing when I came to pick them up. They charged me the full mending fee and forgot to mentioned that they ruined the garment. The value is poor. They should have comped the service for a better value. I wouldn't mind a replacement garment either. It was a beautiful garment and I am so sad.

Very good cleaners. They are a quality establishment and they have your clothes there when they…read moretell you they'll have them.

I use this cleaner 1-3 times a week to get my business attire dry cleaned and pressed. I've used…read moreother dry cleaning services around this area, but this one has been the best. I like how convenient this place is for me--it takes only a few minutes for me to drop off and pick up my clothes. I also like the texting alert I get that tells me when my order is ready to be picked up. I highly recommend this business.

I've been a loyal customer of this cleaners for about two years since moving to the Antelope Valley…read morefrom Glendale, where I previously had consistently great experiences with dry cleaners. I chose this location for its convenience, but unfortunately my recent experiences have been disappointing enough that I'm considering taking my business elsewhere. The main issue has been a noticeable decline in customer service, especially when addressing discrepancies. On a recent visit, I picked up a suit and three dress shirts. One of the shirts had a visible mark that I had already brought to their attention during a previous visit. I was told it would be taken care of, but when I picked it up days later, the issue had not been resolved. When I politely brought it up again, the response I received felt dismissive. The staff's tone, body language, and overall attitude came across as unprofessional and unwelcoming. I asked to speak with a manager, and while she did offer a refund, the interaction felt rushed and lacked the level of attentiveness I would expect--especially for a long-time customer. Additionally, I've noticed that basic cleaning standards don't seem inconsistent. For example, dirt on shirt collars that I've had successfully removed at other cleaners was left unaddressed here, with explanations that didn't align with my past experiences elsewhere. At over $40 for a suit and a few shirts, this service is not inexpensive, so I expect both quality results and respectful customer care. Instead, resolving issues has become inconvenient and time-consuming, including delays that have impacted my schedule. After two years of loyalty, it's frustrating to feel like concerns are not taken seriously. I've also noticed that similar concerns appear in other reviews, which suggests this may not be an isolated experience. I hope the business takes this feedback constructively, as there is clear potential--but as it stands, I'll likely be looking for a more reliable and customer-focused alternative.

Evening time staff was horrible. When I went there in morning time, the staff member was very kind…read more He helped me measure the length by pinning the pants and assisted me through the process. However, when I came back at 5pm, he told me to take the pins home and measure the length myself and come back next time-- even though I went there with my pants on . Even, When I visited the Lancaster branch before, the staff there kindly pinned the hem for me and helped me try them on. I honestly found that very frustrating and disappointing. Because of the evening staff member's attitude, I don't feel like coming back here again.

Dropped off two pants and two shirts to be dry, cleaned and pressed. Nothing was pressed. Had to…read moredrive to Lancaster to get my pants pressed and take my shirts elsewhere to get them pressed. Cost such an inconvenience, but the manager Danny promised me a credit for next time. Didn't go back for a while, but decided to give him another chance spent almost $100 with zero credit. It's not about the money it's about customer service. Highly disappointed now I have to go find a different dry cleaner.

I went in to have a wool coat and a shirt cleaned. They came back. Beautiful…read more No chemical smells either. The young lady behind the counter was so helpful and accommodating. Very friendly. Wish I could remember her name.

Great customer service, pricing fair, and work done timely. I love going back with each time the…read morestaff listen to what your need is on your items.

Great service and great quality. Been to other cleaners in the AV but Gateway Cleaners offers great…read moreprices for their service!

BEWARE BEWARE BEWARE What a BAD EXPERIENCE…read more First time and last time here! I had them hem 5 of my Dickie's paints and within about 6 month they all came apart. I wasn't upset I figured we're human. So I went back explained what happened figuring they would happily take care of it. After all it wasn't just one pant leg. Smh they asked me to leave my pants and they would have the owner call me. I never got a call back. So I went back a few days later and they haven't fixed the pants and still no owner. They said I can pay to have them done again, and I explained they shouldn't have come apart and I don't want to pay every 6 month to fix my pants. It should be a one time thing. The Person helping me explained they would do it on a different machine so it wouldn't have the issue again. To me that's saying they used the wrong machine in the first place. The person helping me couldn't make any decisions and instead of waiting for the owner that never called me. I just left with my pants still not done and asked for someone to call me. Finally the owner Margarita/manager called me. She was rude and just said it was my fault it's the way I washed my cloths. I explained I never had cloths come apart before even stuff that had be altered in the past. She didn't seem to care at all. All she wanted was $$$$ for bad work in my opinion. Customer service was definitely NOT there for me!

I took 3 items in and I noticed the receipt didn't have a price. After asking the price I decided…read morenot to have the service. The clerk retrieved my items and just rudely threw them on the counter and walked away. I can assure you that myself and my uniform neighbors will not use this establishment again.

All I asked was for a military press and they couldn't even do that. Still charged me for something…read morethat was never done. I will never use this cleaners again. All locations are horrible with horrible customer service. How hard can it be to iron a shirt. Straight up scamming people, a disgusting business. This business should be ashamed of itself

Lost my law enforcement patches! How do you just remove them and lose them?…read moreNo remorse, still made me pay the initial $20 to switch them out. This place also doesn't return voicemails and isn't open when they're supposed to be. It's a joke. Never coming here again.

I've been calling & calling regarding my clothes & no one answers. The location is up for lease &…read moreI just want to know where to pick up my clothes at.

Watched a guy tweaking out get his laundry paid for twice by staff even when he caused a scene and…read morecussed them out! He then proceeded to ask ME to pay for his drying and who knows if this man is violent if he has a weapon or what I asked for a voucher as well and was told next time tell him no. So put myself and my kid at risk by telling someone who's already been handed everything no? I'm sure that would've went well.

This is a Laundromat that I know is always clean. And the employees are always helpful and niceread more