I saw Amanda once and was to have my physical today. She was great on the first visit and Iwas…read moreanxious for the follow up appointment. Unfortunately I've experienced a series of issues with Northbay to the point where I cancelled my appointment and am in search of another health care provider. Dr. Atkins seems very qualified and if she wasn't associated with Northbay, I would be happy to continue with her. Under NO circumstance could I recommend Northbay to anyone. They are not patient friendly.

My favorite doctor to date! I really was inspired to live a…read morehealthier life under her care. Great medical practitioner, motivated me to stop smoking and to eat healthier and to keep moving (exercise). Gentle bedside manner. I've relocated to Texas now and was looking for a similar doctor. My current doctor is okay but not the inspirational health advocate as Dr. Adkins! I highly recommend Dr. Adkins!

We moved Mom to Fairfield so she could be in a retirement community and 5 minutes away. We had to…read morefind a great doctor familiar with older patients. When I got Mom, I found that she had been on tons of medications that made her dizzy, woozy, and of course masked her symptoms but did not enhance her daily life. Right away doctor Vincent took Mom off many drugs and we worked on fixing the issues instead of masking the pain or discomfort. Wow! What a difference! 5 years later, Mom is 91, she just stopped driving - but does get around fantastically and has a full daily life with many friends here. I also had to learn what to look for and how to care for an elderly person. Dr. Vincent is so patient and explains the effects of aging. We just love Dr. Vincent.

I believe this doctor is competent and thorough, however I never know how she is going to relate to…read moreme each visit. I only go in once per year for the Medicare visit, so I'm definitely not a frequent flyer in the office. I'd like to find a different doctor with whom I could feel at ease.

Jeanette has no integrity and her lack and standard of care put my mother who was 62 in the most…read moreextreme surgery and from the results of her surgery she died. Your going to pay your fucking murder!!

The doctor herself is nice, but the staff and the scheduling are a mess. We scheduled an…read moreappointment for my grandfather, who suffered from pneumonia and almost died on a plane. We called in and told them what happened, and they scheduled us for an appointment for "this Thursday at 3:15". When they got their Thursday, the staff insisted that the appointment was for Thursday the 19, which was two weeks ahead! My grandparents acquiesced and they rescheduled for Monday the ninth at 10 am. My grandpa triple checked to make sure he had an appointment. He even joked that If the appointment was wrong that the lady owed him lunch. When we got there, the lady ran out of the building and told us that he did not have an appointment and blocked the door, inhibiting us from entering. She let us in when we requested that she recheck the schedule. She insisted that we were still scheduled for the nineteenth. I could understand them not having any appointments available soon, but making us go to their office and messing up the schedule twice just isn't working. My grandpa is still very weak and sickly, so this has been adding stress on him.

OMG! Another horrible experience with Ella Gupta. My mother and I were both transferred to her in…read more2022 after our beloved Dr. Vincent retired. We transferred almost immediately to another primary care doctor due to her absolute lack of interpersonal skills and lack of giving a second thought to her patients. Well, this week I had the unfortunate opportunity of having her as the on call doctor and contacting me and giving me BAD MEDICAL ADVICE. I had blood tests done Tuesday. They came in in Tuesday evening, after 10 PM. I was not feeling well and was sound asleep in bed and the phone rang. I let it go to voicemail. It rang again, SUTTER. i thought that was odd, so I answered it in bed. Ella Gupta was on call and one of my blood test results said 'critical level low'. It was potassium at 3. She left a huge long message which I kept and am writing to her manager. Hopefully they act on this complaint. Bottom line was she told me I needed to get up and eat a banana. I told her did not have one. Take electrolytes. ???? Gatorade. I told her did not have that. Then she went through all the bad things that happens if potassium is low enough and that includes heart stopping and cramps and other things. She said this was nothing to mess with and I should go to ER. I said sleeping soundly and no. She said this is a 'low threshold' of feeling badly and if I felt badly in the AM go to ER. Needless to say, I wanted to go back to sleep but could not as anxiety took over. What if? I felt very badly in the AM, as I had a flu shot and acute sinus infection and LOW POTASSIUM so I got an UBER and went to North Bay ER. Had I not been on Medicare as just 65 it would have cost me $6000. I don't know what I will be charged but I WENT to the ER as she frightened me. She has a medical degree from somewhere - so I should take into account she was calling me at 11 PM? At the ER they told me no way should I have come, just take a supplement pill. While I was in the ER, the primary care doctor called and also was shocked I went to the ER with that level of potassium, and said a supplement was all that was needed. Wow. Dr. Gupta then had her office call me the next afternoon, when I was also in bed trying to SLEEP as she kept me up all night, and say I needed to get tests and see her and set that up. I told them no way and she was mistaken. I specifically told her nurse to NEVER CONTACT ME AGAIN. I already had the follow up set up with primary and the ER doctor prescribed the supplement. Dr. Gupta is completely TONE DEAF to patients. She has no idea that health care costs money. She just wants everyone to go to the ER, get all the tests imaginable. She has NO IDEA we have to pay for this. Dr. Gupta continues to have no idea how to talk to human beings. She has no human feelings. Talking to her is like talking to a rock. (I apologize to all rocks as they do not deserve the comparison) If you want good or even just OK medical care do not choose Ella Gupta. Anyone else ANYWHERE will most likely be far superior.

I have been seeing Dr. Gupta for a while now, and I have finally decided that I need to find a new…read moreprimary care doctor. I chose Dr. Gupta because her bio said she treats the whole person and she really listens. I keep going back because I am waiting for the listening part, which does not happen. She likes to take lots of tests for what I do not know, since she never tells me the results. I am left trying to figure out what they mean. I end up asking 1 of my specialized doctors, who have then told me I needed to do or that, but Dr. Gupta never even bothered to do anything. I find out that I am almost a level 4 chronic kidney deasease and the I need to be seeing a kidney doctor, I did not find that out from Dr. Gupta, but from a PA. Who said I needed to make an appointment with Dr. Gupta. I said no way, that I would be looking for another doctor. This diagnosis was in a blood test, which was not followed up on by Dr. Gupta. I have had more then enough of this doctor that treats the whole person. I am really trying to not think this has anything to do with being a black woman, but I have heard from a few other black women who have had Dr. Gupta and they have also said that they have had similar experiences. Hopefully in my journey to find a new primary care doctor, I will have learned from this experience and not put up with this kind of treatment again. That the doctor I choose should be someone I'm comfortable with and not someone I tolerate and know that I have to depend on my specialized doctors to actually read test results.

The good...they kept to schedule The bad...they have not…read morebeen able to process credit cards for more than a week and WOULD NOT ACCEPT CASH which must be illegal.

I arrived in this office 10 min prior to my mothers appointment. While waiting in what I thought…read morewas the line (I've always waited in the same location). Two people arrived after some time and stood in a separate location. Finally one of the staff asked if I was waiting to get checked in, which I said I was. She told me I needed to stand behind the guests that just arrived. Despite I was first to arrive and waited with no direction. No apologies were offered that no one acknowledged I was standing there, or that I was sent to the back of a line after having waited. Now we are late checking in. Very frustrating, considering they were not helping others, and easily could have informed me where the new line was.

Dr Chan owns the nuisance property at 1127 Texas Street, Fairfield CA, under "Hillside Leasing,…read moreLLC". It has been mostly vacant for years and he does not maintain it. It is currently a homeless camp. There was formerly a fence around it but he removed it. Now it is overrun with homeless and crime in our neighborhood!

Convenient to set up an appointment and friendly staff. Check business hours before you make an…read moresppointment.

Good dr, bad MA. Cant reach doc by email, just tell you to make appt. Ruined by corporate medicine.read more

They don't answer the phone. It take's multiple times of trying to contract them over weeks to get…read moreahold of them. No email, just call. Dr Anne Chen is the sweetest doctor I've ever had, but getting ahold of them can be hard

I have to put a star on here because I am not allowed to leave a star out but this review should be…read morea negative 5. This is a terrible office. Elaine the office scheduler is horrible and incompetent. She does not understand what medical care is. Even for situations they can easily handle telephonically to expedite what may be an emergency they will instead refer you to urgent care or the emergency room to wash their hands clean of your issue. They like to get you in as much as possible so they can collect your copay and insurance pay even when they don't need to. Dr arenas is always unavailable. They take days and sometimes weeks to return your call but will cancel on you the same day even hours before your appointment. If you want a study relationship with a caring doctor and doctors office go elsewhere.

Dr. Arenas and staff are kind and caring. Dr. Arenas explained everything to me and answer my…read moreconcern. She was my doctor before and when my husband switch insurance I couldn't get her, but now she's my doctor again and I'm happy about that because I feel comfortable talking to her about all my concerns.

Dr. Shamir is absolutely awesome; he is such a caring doctor! He is great on responding to…read moreconcerns over my father's kidney condition; no matter when I call he is always available. Thank you Dr. Ehsan Shamir

Dr. Shamir is the best of the best, he takes his time and explains everything. His…read morecaring about my condition has taught me the importance of trying to maintain my disease. He doesn't try to rush you out of the office and no matter the question he takes his time helping find the best plan. I thank him for being my Kidney Dr. and would recommend him above others.

I would have given 10 STARS if that was an option. Battling a life threatening illness/disease for…read more11 years Dr Doyle is an amazing doctor and super human being. His staff is always so attentive, professional and helpful. When I call his office you would think I was someone important as the way the staff talks to me makes me feel important!!! Dr Doyle is definitely an asset to Northbay Specialty Clinic. I'm beyond Blessed to have become a patient of Dr Doyle. The Gratitude i feel for having such a caring doctor. If anyone is on the fence weather or not to see this amazing specialist I can promise you you will be amazed by Dr Doyle knowledge and experience and never in a rush. Dr Doyle is the kind of human being I strive to be. Dr Doyle's passion for what he does is felt and shown more and more with every visit with him. Thank You Northbay for yet another amazing Doctor I'm able to have. Also Dr Doyle I appreciate your staff as they seem to be hand selected as an extension of you and Northbay's values and reputation.