The best place to have your baby the nurses are so sweet and they take good care of you and your…read morebaby they make sure you feel safe I'd come here again if I have another baby

To the Patient Relations Department, I am writing to file a…read moreformal grievance regarding the treatment I received in the Emergency Department at NorthBay on Tuesday, May 5, 2026 (MRN: 537036). I was treated by the attending physician, Dr. Andrew Amack. symptoms related to Syndrome a condition I have managed for over 20 years. Because I am intimately familiar with how my body responds to this condition, I attempted to advocate for myself by sharing which medications have historically been effective in stopping the vomiting cycle. In response, Dr. Amack was dismissive and openly hostile. He told me, "Just because you ---------doesn't mean that you can come into my ER and demand the medication that works best for you." I found this comment to be unprofessional, biased, and a direct violation of my right to be treated with respect and dignity. Specifically, I am concerned about the following: * Bias and Stigma: His comments regarding my condition felt like a moral judgment rather than a clinical assessment, leading to a breakdown in the doctor-patient relationship. * Dismissal of Patient History: Despite my 20-year history with this condition, my expertise regarding my own health was treated as an "interference" rather than valuable clinical information. * Unprofessional Conduct: Referring to the department as "his ER" while speaking down to a patient in distress is unacceptable bedside manner. I am requesting that this complaint be added to Dr. Amack's personnel file and reviewed by the Chief of Staff or the ER Medical Director. I would also like a written response outlining how this matter will be addressed to ensure other patients with chronic conditions are not met with similar hostility. Sincerely,

ER for my son who needed stitches (11 year old) triaged him and then told us to go back to the…read morewaiting room where we would wait for what they said was around 4 hours. Lady next to us said she was there for 8 and still hadn't been seen. Decided to leave and go to another ER and was told we will still see a bill for triage. Triage did NOTHING but take vitals. This place is small, dirty, and has horrid patient care. Would love to also mention how when in triage another nurse came walking in the room eating a bag of chips, come on..tacky. This place is a representation of the scam we call "health care"

According to accounts of a patient being treated at this facility,some mysterious things going on…read morewith the staff and medication being given when power of attorney ( which is the wife of the patient ) made it very clear that no medication be given again because of a serious incident that happened involving 10 police because of the medication given to the patient earlier.Hiding nurses names and slapping by the security guard to the wife of the patients . If you want to go there let's talk about HIPAA and how the security guards are not HIPAA compliance regardless of the fact he had no business putting his hands on a woman protecting her husband and his rights . This is serious allegations coming from the actual family . This is very concerning and very illegal to the fullest extent of the law . I'm sure my friend is talking to her own friends making sure that her and her husband's rights will no longer be taken from them . This story is disgusting illegal and not to mention the Hippocratic Vow that y'all took it just ain't there . After looking at ratings review should I really feel all that shocked. To anyone seeing this post if you absolutely have to go to this facility bring an advocate with you . Bring a witness with you . It makes the biggest difference and trust me as a patient dealing with doctors for over 10 years I'm telling you this makes the biggest difference in all the world . Don't forget there are numerous ways to record and you have that right you know just in case you forget what they say which a lot of people do. Including myself. I only gave 1 star because they force us to. They should have a plus and negative slide bar, if y'all really want a better review.

This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

I have taken my pet to Solano-Napa Pet ER Clinic many times, but this time was a very short wait,…read moreand his checkup was fast and smooth.

I was greeted quickly and given an appointment and I waited only about 15 minutes before Abby was…read moretaken for an exam. It took 10-15 minutes more for the vet to talk to me about the issue and a plan. It took much longer for the procedure, but my dog needed sedated and time to wake up. All in all, I felt my dog was well cared for by a competent team at an emergency clinic. I was prepared to spend much longer in that scenario.

I visited pretty often while my loved one was here and had a positive experience overall. The staff…read morewere kind and did their best to stay on top of things. I appreciated that they didn't ignore us when we had questions. It felt like a place where people genuinely care.

This facility is keeping family members from their loved ones. Because I pay out of pocket, over…read more$30,000 I am being kept from my family. Please DO NOT bring your loved ones here!!! I am now having to go through legal channels to be able to walk in the building. After speaking with the director I realized he had no care of my loved one healthcare. I am extremely disappointed with this facility and will be taking legal action to take my loved one out. This is a money grabbing facility!

My 97 year old Mother spent the last 3 weeks here recovering from severe hydration which caused her…read morefall. She was here 2 years ago. We were happy with the care she received, that's why we brought her back again. First of all, it's a very clean facility, small and personal, but most of all great staff. The nurses my Mom had were professional & helpful. The CNA's were amazing. The ones I will mention were the very best. Mario, Smile, Rain, and one special CNA on swing shift named Michelle. Jessica on the weekends was also an excellent help with my Mom, Nursing director Teri was extremely helpful, always available to help. Vanessa social worker was also fantastic at assisting with so much. The physical therapists & occupational therapists were also great. I hope my Mom never has to go back, but if she ever did, Legacy would surely be our number 1 pick. Much love & thanks to the staff. We are forever grateful for their kind & wonderful care of our Mother. Thank you so much!

Horrible communication and lacking in patient care. I would…read morecome to see my mother after lunch to find that she didn't have her hearing aid in her ear and her dentures were still in the case. which had dirty water in it. I had to complain to severl people before anyone would do anything about the moldy water they were storing her dentures in. Very few people here care. Good luck trying to get someone on the phone "They're in a meeting and will call you back as soon as it's over" was the standare lie I was told. There was no set level of care at which my mother would be released so as long as they could bill for her she was stuck in a hostage situation. My mother's health declined horribly while here, she lost a lot of weight and she died a month after they FINALLY agreed to release her.

I had my first labor and delivery experience at Sutter Health Delta, and even though my birth…read morejourney ended in a C-section, I can honestly say my overall experience was incredibly positive and memorable. From the moment I was admitted, I felt cared for with so much warmth, empathy, and genuine good intention. Every person I encountered made me feel safe, heard, and supported during one of the most vulnerable and emotional moments of my life. A special shoutout to my nurses. Shawna, who cared for me during my early labor and made me feel comforted and encouraged from the start. I'm also so grateful to Sarah and Evelyn, who were with me during my delivery and showed such patience, kindness, and professionalism. During postpartum, Connie and Liezl were absolutely wonderful -- they cared for my baby and me with so much compassion and attentiveness. Even gave me tips on newborn cre and breastfeeding. The doctors were astounding as well. I'm especially grateful for my main OB-GYN throughout my pregnancy, Dr. Dela Merced, who advocated for me and truly tried to help me have a vaginal delivery. I also want to thank Dr. Nahar, who was very reassuring when I was admitted due to labor exhaustion, along with all the in-house physicians who supported me throughout the process. A very special thank you to Meghan, my anesthesiologist, who was not only amazing at helping with pain relief and a smooth epidural experience, but also somehow took great photos during my C-section! She was absolutely wonderful and made me feel calm, safe, and cared for. Beyond the medical care, I also want to recognize the rest of the team. The food was surprisingly great, and the celebratory meal was such a sweet touch. The people delivering the food were always friendly and kind, and they even gave me extra food sometimes for my husband, which we truly appreciated. The security guards at Labor and Delivery were also consistently friendly, welcoming, and helpful. My heart truly goes out to every person at the Sutter Health Delta Labor and Delivery unit. Thank you for giving me a beautiful and positive birth experience as a first-time mom. I felt supported from beginning to end, and I would highly recommend this unit to anyone. I would absolutely come back again if time permits.

Staff never answer call button charge nurse holly just brushes you off.. was here at 1:30pm and now…read more7pm have not been see. But have a room

We had a great experience at Stonebrook Post Acute, where my dad stayed to recover from an injury…read more The care he received was exceptional. The physical and occupational therapists (Shilpa was fantastic) and the nursing staff went above and beyond. A special shoutout to Patrick, the CNA, who was always attentive and responded to his call lights promptly. I highly recommend Stonebrook for short-term stays. They treated my dad with kindness and dignity, and we're so grateful for the wonderful care he received.

The food was tasty.the staff is competent and friendly., In long-term stay might be miserable.read more

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Ashley provided exceptional care for our children, and we couldn't recommend her more highly…read more During an unexpected situation, she was incredibly responsive--replying immediately and going out of her way to accommodate us despite having a fully booked day. She made time to see us, quickly assessed and resolved the issue, and handled everything with a high level of professionalism and expertise. What stood out most was her genuine kindness and ability to connect with our kids. She created a calm, reassuring environment that made them feel comfortable and at ease throughout the visit. At the same time, she was thoughtful and attentive to us as parents, ensuring we felt informed and supported every step of the way. Dr. Ashley clearly has her patients' best interests at heart. Her combination of clinical skill, responsiveness, and compassionate care makes her an outstanding pediatrician. We feel very fortunate to have her and would wholeheartedly recommend her to other families.

Today our family made the extremely difficult decision to put to rest our 12 year old Rhodesian…read moreRidgeback, Ruby. She was an amazing companion and I struggle to hold back the tears while writing this review. The staff at VEG was simply amazing, and Dr. Shannon took the utmost care to explain everything and give us the necessary time to make the decision on what would be best for Ruby. There will never be another dog like her, and we want to express our gratitude to the staff for showing the grace and consideration through Ruby's final moments. We even gave her Hershey's kisses drops which were in the room for a final "meal". We wanted to leave that taste in her mouth as she passed. THANK YOU!!

Sophie had a seizure while getting groomed. The great folks at Pets Smart rushed her to the vet…read more VEG took really good care of her. Big shout out to the day & evening doctors and their staff. Everyone was helpful & calming. We learned some new things and everything turned out fine. #HighlyRecommended "if necessary"