Bringing Gentiva to help me with my husband was the best experience I could have asked for…read more Everyone who cared for him was personable and professional, cared for my husband with respect and always spoke to him and myself with compassion. From the first time I called and spoke with staff to set up this added care to the last days I never met anyone who I disliked. Great job Gentiva please keep up the good work.

Gentiva home care has the most incompetent staff I have ever encountered. My grandmother broke her…read morewrist under their care, staff would leave to go to the car to smoke, staff would forget to feed my grandmother and would take naps on the clock. I feel sorry for anyone who has a family member under their care. We went through at least 8 different caregivers and they were all just as awful as the previous one. I would love to sue this company for their negligent staff. DO NOT HIRE THIS COMPANY.

I'm a patient at kindred hospital and I want to say who I appreciate physical therapy…read moreKelly,Veronica and most of them,Nurses kulwinder RN might shift,Marvin RN night shift now day shift Tracy CNA,Patty BUSINESS Office,Ms,Jackson CNA,Jasmine CNA,Roni CNA,Rn jemilla,RN Dueny RN,Dania Rn,Rn Jeremy All from day shift.They have taking excellent care of me while I'm here alway from my family that lives in Tracy. My name Joseph Carrillo.

They wouldn't allow me to bring a single balloon in for my mother's birthday day but I've seen…read moremultiple people with balloons in their room before. The only thing you're able to do is check in and die.

From November 2009 through February 2011 my mother-in-law has completed 10 hospitalizations, over…read more144 days of Kaiser Permanente contract rehab/skilled nursing in Modesto & Stockton, California and has lived in four retirement/assisted living facilities in Modesto & Manteca, California. I thought it would be useful to those of you who will be caring for elderly people to hear of our experiences, as they might help you in your care giving decisions. But first a little primer and context-setting. The area of elder care is new to most of us and you will need to study up to better understand how the system(s) work so you can make the best choices for your loved ones. In both the nursing home and residential categories it is useful to use the analogy of the Chinese menu. There are basic prices for the core services, menu A and menu B consists of all the add-ons or specialty items that you select to go with the main A menu. Menu A is generally the per day cost for the basic, stock service: single, double or triple rooms and would include two or three meals per day, a certain amount of housekeeping and activities. Menu B includes, for instance, extra per day costs for laundry, incontinence, memory care, physical therapy, medication administration, bathing assistance, feeding assisting, dressing and transportation. There are so many "it depends" and so many variances whether you are in skilled nursing where medication administration is included to residential where bathing assistance can be obtained once, twice or more each week. And each facility is different, so gather material and if you can talk with your loved one please include them in the decision-making and what it will cost. The trade-offs are the challenge. Rehab/Skilled Nursing: These come in many differing forms. There are long-term and short-term beds, with long-term less expensive than short-terms and generally do not include rehabilitation (rehab) or physical therapy (PT). Rehab is usually prescribed by a physician and the cost is in excess of $275/day. Medicare covers a good portion of rehab, but "doctor's orders" are required. In general, long-term care is only covered by low-income programs, such as MediCal or Medicaid. Short term care starts at around $200+ per day and runs as high as $400+ per day, depending on the level of care required. Your first priority is to determine what level of care is required and then which facility would best meet those needs relative to cost. Generally, if you smell urine throughout the facility...run away. Of course there will be those smells on occasion, but there should not be such an ambiance all the time. There are separate reviews for the following facilities: Rehab/Skilled Nursing: Avalon Healthcare, Modesto, CA Garden City Health Care Center, Modesto, CA Hy-Lond Convalescent Hospital, Modesto, CA Valley Gardens Healthcare, Stockton, CA Vintage Faire Nursing and Rehabilitation Center, Modesto, CA Residential Care/Retirement & Assisted Living: These facilities come in all forms. Some are seek and admit only residents that do not require government assistance, meaning that these people can pay the offered day-rate. Others set aside a percentage of beds for those on government assistance and manage their facilities within the government reimbursements. You get what you pay for, so shop around. Look first at what you can afford and then at the amenities offered and the comfort level or cultural "fit" of facility to your loved one. Are these his or her kind of people? Dale Commons, Modesto, CA Lidia's Blessed Home, Modesto Merrill Gardens, Manteca, CA The Stratford at Beyer Park, Modesto, CA This review is for Valley Gardens: At first we were a bit miffed at having to put mother-in-law into a Stockton facility since there were no female beds available in Modesto or Manteca. It was not convenient to be running from Modesto to Stockton every day. That said, it turned out that Valley Gardens was in our top two of rehab facilities, so the mileage was worth it. A nicely renovated facility with an interior patio and surrounding grounds, Valley Gardens also had a super rehab area and quite an enthusiastic rehab crew. They take rehab seriously here and that is exactly what we wanted. There were two dining areas, both with linen on the tables and served the same meals. The difference was that one was for those that did not need assistance eating and the other for those that did. Activities were varied and seemed to be available throughout the day. No boredom here. Nursing and staff were excellent, treating the residents personally and with warm care. We would prefer Valley Gardens and Garden City as our best picks when given the option of facilities.

This is based off of care in 2014- we had exceptional care and service after bilateral knee…read morereplacement. Rehab was focused and total care was outstanding. Family was involved and I'm sure that made a difference in the outcome.

My name is Deepa Ulahannan and I am a case manager at Kaiser Walnut Creek. This is what some of my…read morepatients who wants to go back there for rehabilitation says "I am very grateful for the care I have received at Walnut Creek Nursing & Rehab Center. The staff have been kind, caring, and respectful, and they have made me feel comfortable and supported during my stay. If I need to go back this is where I will go" My personal experience- would especially like to thank Ross, the Admission Coordinator. She was very helpful, patient, and professional. She made the admission process much easier for me and took the time to answer my questions and make sure it was correct and easy both sides. All the other admissions coordinators are very welcoming at that facility. Thank you to Ross and the entire staff for your compassion and dedication. I truly appreciate everything you have done for our patients. I would definitely recommend Walnut Creek Nursing & Rehab Center to others.

UPDATE: Do not be fooled by this generic public response. I have already reached out to management…read moremultiple times regarding these serious safety issues. I have emailed and spoken directly with Sara, Leslie, and another administrator, and absolutely nothing was resolved. This public reply from Lily is purely to save face for the business. If you truly took these concerns seriously, your leadership team would have addressed them when I brought them to you directly, rather than leaving a vulnerable stroke patient without basic assistance.

)The Good:Most of the staff are friendly, kind, and helpful.The general environment and care…read moreoutside of medication administration were positive. The Bad:Severe issues with medication management every single day.Insulin was consistently delayed, skipped, or given in the wrong amounts.Blood sugar levels stayed over 300 for the vast majority of a four-week stay, dropping under 200 only three times.Staff excused the failures by stating they were overworked and had 30 patients to manage. Conclusion:While the frontline staff are wonderful, the medication administration practices are dangerous and need an official investigation regarding staff experience and patient loads. I had to leave the facility for my own safety.

Rude and unwelcoming Staff walk by you not even acknowledging your presence, much less good morning…read moreor good afternoon. Obviously, cordiality and friendliness are not discussed at the meetings. I would never trust this place with anybody I care about.

This organization is great if you know what you're in for, and go in with an open mind. If you've…read morebeen abused emotionally or sexually, you'll need to go to this place to work out the confusion and guilt that you feel. Once you meet other people whose been through the same kind of childhood trauma, you'll be amazed at how you're not alone in feeling the things that you feel as an adult. It'll take about two to three years to work out the pain and suffering you've probably been feeling for most of your life. It takes a high emotional toll on you but it will get better, I promise you that. I went there for a few months and it worked out well for me. But, be aware that in the North Berkeley meetings, Mondays, Thursdays and Saturdays; there is a group of about eight people who have been going there for years, I mean around 5-10 years, and have basically high-jacked the place. They are very cliquish and like being in charge of that place. They may seem nice in the beginning but if you are not part of their clique, they will not show any compassion or understanding towards you. And, there's a strong possibility that they'll try to get you kicked-out of the group, if they feel like they don't want you there. It may seem petty and mean that someone would act with so much malice towards another person while they're suffering, but this particular clique of " friends " at this place will do it. Trust what I'm saying, I'm speaking from experience. But, guess what? There are lots of other people that does not belong to this particular clique in the meetings and you might get some help. You will find a place that you can let out your anger, confusion and allow yourself some compassion and understanding. Maybe show yourself some kindness, caring and learn to heal from your trauma. I suggest you try the meetings in San Francisco first. And, then see what fits your needs best. Here's what I am able to do now: Plan for the future ( Which was not possible before ). Understand that it wasn't my fault ( I was just a little kid ). See and accept people for who and what they truly are. Be able to keep people who are bad for me out of my life ( I wasn't able to do that before ). Sleep well at night, God what a relief that is. Here's a few books written by specialists in trauma that I'd personally recommend. Toxic Parents - Great primer book if you're new - written by Susan Forward. The Myth of Sanity - written by Martha Stout, a very compassionate Harvard educated Psychologist. The Brain That Changes Itself - Norman Doidge - NY Times best seller - very readable and helpful advance stuff. If you are not yet ready to go to the meetings, try the books first. And, good luck!

Just switched to an HMO run by B&T/Altais (subcontracted from Aetna). Their patient website sucks…read moreand offers very little visibility into the status of claims, prior authorizations, etc. And even minor referrals need prior authorizations. Standard turnaround of prior authorizations is 14 days. That's crazy slow!!!

I have never dealt with a more inept, unsympathetic, group of care professionals in my life. I went…read moreto the doctor and my claim wasn't paid. 5-6 calls later on the same claim and nothing. They keep telling me it's not even on my file. Absolutely just nuts. You call in and they don't help at all, they just say nope, i dont' see anything on your file even though I have a rejection notice in my hand. Just inept, terrible company and group of people. Best of all is they don't care. If dealing with Brown & Toland doesn't make you want to overthrow the insurance industry, i don't know what else will.

I want to express my thanks to Jasmine Cheung, a physical therapist, who was extremely helpful and…read moresupportive to a good friend of mine at your facility. She was very kind to and patient with him. A real professional!

Been to many of these care facilities to visit elderly family members in the past and this one felt…read morenicer. Not the hardware but the nurses seemed to care which was nice. I saw my aunt was relatively happy and relaxed which is a good sign.

The view during Thanksgiving 2018 from 1575 7th Avenue, The…read moreLawton-Kindred Nursing Home & Physical Thearapy Center. Facillity Administrator Dan Daly went all out for our T-day meal! He put a beautiful poster of a perfectly roasted Turkey on the wall for us to view while enjoying our TWO HELPINGS of thin oatmeal grule.

The facility is clean and the personnel friendly. and they tried to keep in communication with us…read more The social worker and PT teams in particular were impressive. In general, the care was good. However, one orderly was too rough with the patient. And there were serious missed signals. Someone misread psychological discomfort for physical pain and gave a strong anti-pain med that was not needed. This is because they did not consult with my elderly friend's doctors, and as a result did not give her an important psychotropic that she had been receiving for months. The result was the onset of disruptive behaviors. It will take weeks, if that, to reverse the damage done. My advice to Lawton: coordinate with a patient's regular medical team to make sure that there are no pharmaceutical conflicts.