The best place to have your baby the nurses are so sweet and they take good care of you and your…read morebaby they make sure you feel safe I'd come here again if I have another baby

To the Patient Relations Department, I am writing to file a…read moreformal grievance regarding the treatment I received in the Emergency Department at NorthBay on Tuesday, May 5, 2026 (MRN: 537036). I was treated by the attending physician, Dr. Andrew Amack. symptoms related to Syndrome a condition I have managed for over 20 years. Because I am intimately familiar with how my body responds to this condition, I attempted to advocate for myself by sharing which medications have historically been effective in stopping the vomiting cycle. In response, Dr. Amack was dismissive and openly hostile. He told me, "Just because you ---------doesn't mean that you can come into my ER and demand the medication that works best for you." I found this comment to be unprofessional, biased, and a direct violation of my right to be treated with respect and dignity. Specifically, I am concerned about the following: * Bias and Stigma: His comments regarding my condition felt like a moral judgment rather than a clinical assessment, leading to a breakdown in the doctor-patient relationship. * Dismissal of Patient History: Despite my 20-year history with this condition, my expertise regarding my own health was treated as an "interference" rather than valuable clinical information. * Unprofessional Conduct: Referring to the department as "his ER" while speaking down to a patient in distress is unacceptable bedside manner. I am requesting that this complaint be added to Dr. Amack's personnel file and reviewed by the Chief of Staff or the ER Medical Director. I would also like a written response outlining how this matter will be addressed to ensure other patients with chronic conditions are not met with similar hostility. Sincerely,

ER for my son who needed stitches (11 year old) triaged him and then told us to go back to the…read morewaiting room where we would wait for what they said was around 4 hours. Lady next to us said she was there for 8 and still hadn't been seen. Decided to leave and go to another ER and was told we will still see a bill for triage. Triage did NOTHING but take vitals. This place is small, dirty, and has horrid patient care. Would love to also mention how when in triage another nurse came walking in the room eating a bag of chips, come on..tacky. This place is a representation of the scam we call "health care"

According to accounts of a patient being treated at this facility,some mysterious things going on…read morewith the staff and medication being given when power of attorney ( which is the wife of the patient ) made it very clear that no medication be given again because of a serious incident that happened involving 10 police because of the medication given to the patient earlier.Hiding nurses names and slapping by the security guard to the wife of the patients . If you want to go there let's talk about HIPAA and how the security guards are not HIPAA compliance regardless of the fact he had no business putting his hands on a woman protecting her husband and his rights . This is serious allegations coming from the actual family . This is very concerning and very illegal to the fullest extent of the law . I'm sure my friend is talking to her own friends making sure that her and her husband's rights will no longer be taken from them . This story is disgusting illegal and not to mention the Hippocratic Vow that y'all took it just ain't there . After looking at ratings review should I really feel all that shocked. To anyone seeing this post if you absolutely have to go to this facility bring an advocate with you . Bring a witness with you . It makes the biggest difference and trust me as a patient dealing with doctors for over 10 years I'm telling you this makes the biggest difference in all the world . Don't forget there are numerous ways to record and you have that right you know just in case you forget what they say which a lot of people do. Including myself. I only gave 1 star because they force us to. They should have a plus and negative slide bar, if y'all really want a better review.

I e had much experience here. In 2020, during the height of the pandemic, o had emergency surgery…read more Of course, the hospital was quiet, since only patients were allowed in the hospital. My nurses were very good. I had to leave for home the day after my surgery, due to the fact that the entire hospital had Covid patient and since it was so contagious, I had to leave. But I really appreciate the nurses.

This is a great medical center. They have awesome doctors and staff. It's never over crowded and…read moreyou are treated with respect and dignity.

Ultrasound department has not been helpful or friendly. I have been been there 3 times and each…read moretime it was the same. I don't feel welcome, merely tolerated as I'm instructed to do this or that. I wasn't even given a gown today. Just told to take everything on top off. I asked if my bra had to be removed also and was told yes. I was having my kidneys checked. Hmm? So, all that was there was a small towel that I covered myself with. Afterwards I was left to clean myself up and shown the exit. I did a survey awhile back and see no changes. I will not go back for more of this terrible bedside manner.

I just want to put an amazing word out for Dr. Goldsmith in dermatology at Kaiser in Vacaville. I…read morereceived treatment that has changed everything for me for a painful derm condition. I can't tell you enough how much I appreciate her and how it has really been life-changing. Thank you again Dr Goldsmith

Here at the surgery center department. With a family member who is having. Surgery this am. It's…read more6am and this place is filthy. The floors are dirty, chairs dirty. This is a hospital. Makes me scared for my family to be in a facility with filth this early. Looks like it has not been clean, moped, nothing close to clean. As a hospital and surgery department you would think cleaning would be top priority. With someone with $500 dollar copay, it think they would be able to sit down and have surgery in a clean facility. Do better Kaiser!!! We get to the back and there is blood on the hospital bed . I advises the nurse who grabbed bleach wipes and cleaned up the blood spatter.. smh!!!

I'm not sure why the rating here is low. Service is excellent and the staff is friendly. From…read moreradiology to surgery...all amazing. The oncology department is topnotch. The nurses' professionalism, standard of care and compassion is second to none. The doctors are honest and patient in answering all questions. This is not your standard hospital. This is a military hospital where the staff works hard here despite other competing priorities such as military obligations. They also worked during shutdowns. Definitely an all star health care facility.

Can't speak highly enough regarding the care we have received over the past twenty years at DGMC…read more A very professional staff in Cardiology, Internal Medicine, ENT Clinic, Oncology and Radiology. All have been concerned about our well-being.

So I know a lot of people have frustrations with Kaiser but I have to say the Fairfield location is…read morepretty good . I usually only use the pharmacy and have had mostly good experiences with the pharmacy. I know that the optical department "sales" can be a mess but the actual optometrist is fantastic . So overall I think the Fairfield locations does a decent job .

Folks if you consider enrolling for Kaiser Senior Advantage plan and need to see any specialist…read morereferral don't count on that even when youf PCP issue referrals. I didn't have the honor to see any specialist since 2025 no appointments available even for my requested audiology/hearing testing. Kaiser don't deserve their Medicare provider status and need to be kicked out from this program.

This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

I was billed $500 as a "new patient visit" for a doctor to swab my throat for strep. Sutter Health…read morescams people. Go here at your own risk. Only gave 1 star because 0 wasn't available.

Sutter is just a nasty and greedy organization. They refused to sign any Medicare health insurance…read morefor 2025. This left countless numbers of patients with no doctors or out of network coverage. I like many others had ongoing treatments and it forced me to find 4 new specialists who take new patients. Sutter doesn't care about patients, only their own greed.

Let me add to this review. Not only did this place ruin my life for two years. I had two vehicles…read morestolen from me yet a black police officer in San Ramon handcuffed me while I was just having lunch. I didn't do anything and they imprisoned me for vehicle theft when I never stole a vehicle. They let me out after two years with nothing. It took me three weeks to get my identification back to access my bank in which I had to sleep on park benches for three weeks. I tried to report the officer but was told San Ramon has no black police officers. As if this wasn't bad enough one of their workers started emailing and video calling me every day through Facebook. He came to my home, took me out several times and then told me he wished I weighed less and that he may have diseases after he was intimate with me and then never saw me again. I don't sleep around and have had only one partner in my whole life. He prayed on an innocent person that was a patient and put my health at risk as well as tried to hurt my self esteem. He should be fired! I had to have every single std test done because of him.

During my stay at the Napa state hospital while incompetent to stand trial the treatment was awful…read moreand appalling human rights violation as I was stripped of my right as a pretrial detainee and any liberties after a misdiagnosed about mental health to the contra Costa County superior court who was a private corporation there UCC filing number is 167511834511 and knowingly misleading the people in the proceeding and because I was deemed in competent the court do this when a person know the law and advocate for himself or others and is then called incompetent I was then forced to the state hospital on February 15, 2018 where the doctor lee Hamilton and Dr velisa ho psychologist who mis diagnosed me There are No Tests in Existence That Can Prove Mental "Disorders" are Medical Conditions. Psychiatric Diagnosis is Based Solely on Opinion. in Which is based out of the dsm 4 were Dr.ho read out of a book and only observed it through brief evaluation and the test provided no valuable information as there are no genetic tests, no brain scans, blood tests, chemical imbalance tests or X-rays that can scientifically/medically prove that I had any psychiatric disorder is a medical condition. Whereas real diseases are discovered in labs, psychiatric disorders are invented by committee and voted into existence. and was forced into involuntary medication were doctor lee Hamilton had claimed that I was a danger to my to myself and other This was done Despite decades of trying to prove mental disorders are biological brain conditions, due to chemical imbalances or genetic factors, psychiatry has failed to prove even one mental disorder is due to a faulty or "chemically imbalanced" brain. There are virtually no psychiatric disorders that can be verified medically as a physical abnormality/disease. for the profit of the private corporation and doctors and nurses and other who work there they are no test that can prove this and using Mental is a way to escape punishment and we should abolish incompetent to stand trial it not the duty of the client to be competent but the Attorney to competently handle the case if you disagree or try to remove the attorney to many times cause the Attorney ineffective counsel the Contra Costa county court deem you incompetent and the county jail in Contra Costa county is connected with the state hospital as it part of the business filing so more likely then not you come back with a incompetent to stand trial it a connected business involving them self in psychiatric abuse how can a attorney does even have a business license under the business and professional code 6002 and california constitution article 6 Section 9 and has sought only send people to the hospital that know to much or disagree with there Attorney this the nature of thee companies business and the mental health profession is one big Fraud at Napa state hospital