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    Sutter Urgent Care

    2.4 (46 reviews)
    Closed 8:00 am - 8:00 pm

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    Fish tank in Radiology is cute
    Nessa T.

    We originally went to NorthBay Urgent Care in Vacaville but after waiting for AN HOUR even though my husband had an appointment, we found out the doc just decided to go for lunch and ignore his patients. So we left and called Sutter Urgent Care and the receptionist was so professional and managed to get my husband in within 45 minutes. Definitely choosing Sutter over NorthBay here on out!

    Thank you Dr. Stein!

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    10 months ago

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    Sutter Health

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    10 months ago

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    10 months ago

    No hablo ingles intente hacer una cita y al decir que no hablaba inglés me colgó la llamada

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    I love all the Sutter doctors I have had. They are thoughtful and care about your health. Thank you Sutter Health.

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    3 years ago

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    This is so great to read. Thank you! - Social Care Team

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Sutter Urgent Care

    Review Highlights - Sutter Urgent Care

    Dion, PA provided details about the issue, explained how he would fix it and answered all of my 1,000 questions.

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    NorthBay Health Urgent Care - Fairfield

    NorthBay Health Urgent Care - Fairfield

    2.6(35 reviews)
    2.4 mi

    The whole staff we so professional and friendly, from the front desk to Jacqueline and Gracie who…read moreassisted me with my issues. I was in an out in over an hour and despite being pretty anxious about my issue, they did a great job of providing care. I would highly recommend!

    It seems that the urgent care system isn't as effective as it used to be when they actually took…read morewalk ins like normal, or when you could make an appointment via the app they used to have. I came here in an attempt to take my son to simply get a doctor's note because his school has issues...which means I had to drive from the base into Fairfield. Not necessarily a problem because it's my child, but I am disabled, and the drive, although short, isn't pleasant. Upon arriving, I was told that they wouldn't be able to see my son for 4 hours, and that I could come back. So when they say they take walk ins, what they really mean is you can walk in to make a later appointment. Not convenient for anyone, or gas friendly. When a sign says walk ins welcome, that's what it should be. This isn't the first time it has happened, and not only with me taking my son, but it's happened to my mother as well as myself. It just seems like false advertising to me, and it has fallen a long way since I left the healthcare field. The whole urgent care systems is for urgent care matters that aren't emergencies, but still pertains to urgent matters needing to be met. I will say that this office is always clean, and the staff are still nice. So they do have that going for them. Maybe the whole making appts via an app should come back...just saying...

    Photos
    NorthBay Health Urgent Care - Fairfield
    NorthBay Health Urgent Care - Fairfield - Her advice made my face swell up!!!

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    Her advice made my face swell up!!!

    NorthBay Health Urgent Care - American Canyon - Storefront of the NorthBay Health Urgent Care in American Canyon. Primary Care services are also at this building.

    NorthBay Health Urgent Care - American Canyon

    4.4(7 reviews)
    9.8 mi

    It is with profound gratitude and unreserved praise that I write to acknowledge the exceptional…read morecare provided by Dr. Frances Benko. After what felt like a prolonged search for a medical professional who truly embodies patient-centered care, I was incredibly fortunate to discover her. From our very first interaction, Dr. Benko demonstrated an unparalleled capacity for active listening. She absorbed every detail of my concerns and questions, creating an environment where I felt genuinely heard and deeply respected - a quality I've found to be increasingly rare. Not only did she listen attentively, but she also ensured that every single one of my inquiries was thoroughly addressed. Her responses were always insightful and comprehensive, dispelling any anxieties with her clear, precise explanations and evident expertise. Dr. Benko's professional demeanor is a perfect blend of genuine empathy and refreshing candor. She approaches patient care with a truly caring heart, yet she is also commendably straightforward and honest, which fosters a profound sense of trust. This unique combination of traits sets her apart, making a substantial positive impact on my healthcare journey. I cannot overstate my appreciation for her exceptional dedication and skill. She is, without a doubt, an outstanding Doctor!

    Amazing service this Sunday morning! Took my husband in for respiratory issues. He was having…read moretrouble breathing because of a cold and it triggered his asthma. The nurse in the back was nothing short of amazing. And the Dr was super helpful too. I forgot to get their names but thank you! The shot and breathing treatments really helped.

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    NorthBay Health Urgent Care - American Canyon - Longer view of the side of the building.

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    Longer view of the side of the building.

    NorthBay Medical Center

    NorthBay Medical Center

    2.6(152 reviews)
    2.7 mi

    The best place to have your baby the nurses are so sweet and they take good care of you and your…read morebaby they make sure you feel safe I'd come here again if I have another baby

    To the Patient Relations Department, I am writing to file a…read moreformal grievance regarding the treatment I received in the Emergency Department at NorthBay on Tuesday, May 5, 2026 (MRN: 537036). I was treated by the attending physician, Dr. Andrew Amack. symptoms related to Syndrome a condition I have managed for over 20 years. Because I am intimately familiar with how my body responds to this condition, I attempted to advocate for myself by sharing which medications have historically been effective in stopping the vomiting cycle. In response, Dr. Amack was dismissive and openly hostile. He told me, "Just because you ---------doesn't mean that you can come into my ER and demand the medication that works best for you." I found this comment to be unprofessional, biased, and a direct violation of my right to be treated with respect and dignity. Specifically, I am concerned about the following: * Bias and Stigma: His comments regarding my condition felt like a moral judgment rather than a clinical assessment, leading to a breakdown in the doctor-patient relationship. * Dismissal of Patient History: Despite my 20-year history with this condition, my expertise regarding my own health was treated as an "interference" rather than valuable clinical information. * Unprofessional Conduct: Referring to the department as "his ER" while speaking down to a patient in distress is unacceptable bedside manner. I am requesting that this complaint be added to Dr. Amack's personnel file and reviewed by the Chief of Staff or the ER Medical Director. I would also like a written response outlining how this matter will be addressed to ensure other patients with chronic conditions are not met with similar hostility. Sincerely,

    Photos
    NorthBay Medical Center - We couldn't ID this without referring to the paper that describes what is being served. Then the odor hit us.

    We couldn't ID this without referring to the paper that describes what is being served. Then the odor hit us.

    NorthBay Medical Center - Yum diarrhea.

    Yum diarrhea.

    NorthBay Medical Center - Learning how to bandage post-op care for home.

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    Learning how to bandage post-op care for home.

    NorthBay Health Urgent Care - Vacaville - We treat a wide range of conditions from common colds and flu to stitches and broken bones.

    NorthBay Health Urgent Care - Vacaville

    3.1(78 reviews)
    11.4 mi

    I've been to this urgent care 3 separate times now for myself and my kids and every single time…read moreit's been an amazing experience! The staff is so sweet, they're so attentive, and always feel so cared for by them! I prefer them over anywhere else I have gone.

    This will be the last time I go to this location and when open enrollment comes in September, I'm…read moreswitching back over to Kaiser. I walked in the office (thought it was open at 8:00am guess the place opens at 9am, but you wouldn't have known that because there were 5 patients in the waiting room sitting down and the door wasn't locked it was open). The receptionist at the counter said that the place doesn't open until 9 and that they were about to have a staff meeting, and there is one ahead of you. Did you hear me? (Being very snooty about it. I asked if they could schedule me for a 9am appointment (since there were already 5 other people in the waiting room a few were waiting for occupational health and there was one in line waiting for a medical appointment. But I'm not allowed to wait in the waiting room area or at the very least have my information taken down for a scheduled appointment after 9am? I'm done with this location! I'm either too early to be helped or most of the time I come in and they say that they're full and to try the Dixon location. Not to mention, Northbay Regional as a whole has crappy service, low on staff, and if you go to the Vacavalley Hospital to stay overnight, they redirect you to the Fairfield NorthBay Hospital because they don't have enough beds available. And the Fairfield NorthBay Hospital sucks! I had pneumonia last year and had to stay at their hospital WITHOUT A TOILET in my room! And kept having to have my waste disposed of like I was in a 3rd world country. F NorthBay! I'm going back to Kaiser! September open enrollment can't come soon enough!

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    NorthBay Health Urgent Care - Vacaville
    NorthBay Health Urgent Care - Vacaville - Entrance

    Entrance

    NorthBay Health Urgent Care - Vacaville - A view of the front desk.

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    A view of the front desk.

    Sutter Solano Medical Center

    Sutter Solano Medical Center

    2.5(111 reviews)
    11.0 mi

    This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

    I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

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    Sutter Solano Medical Center
    Sutter Solano Medical Center
    Sutter Solano Medical Center

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    Sutter Walk-In Care

    Sutter Walk-In Care

    3.6(34 reviews)
    11.0 mi

    Since my daughter's primary care physician did not have any availability when needed, my husband…read moreand I scheduled an appointment for her at this Walk-in Care Clinic, since they unfortunately do not have one in Fairfield. Upon arrival, we were greeted and checked-in by the staff at the front desk, who seemed friendly enough. Since we arrived quite early, we had a little wait before being called back to be seen. We are pleased by the overall quality of care that our daughter received here. The medical assistant and nurse practitioner who saw our little one were friendly and excellent with our daughter. The nurse practitioner was knowledgable on the various illnesses currently going around and prescribed the appropriate medication for her. Overall, we are thankful that there are walk-in care options when primary care physicians do not have any availability for that given week. However, walk in care unfortunately does not see all types of patient complaints. If you have a sick child, this is definitely a viable option though.

    I wouldn't recommend coming here with a pretoddler. The staff were all very friendly from frontdesk…read moreto nursing. I brought my 2 year old here and I could tell that the provider doesn't typically see little ones from the way they did their exam. I guess ultimately I got what I wanted and the wait wasn't long due to only a few people waiting. I'm just saddened by how poor our medical system is from my regular clinic not having access to take us and how urgent centers typically use midlevels to provide care. I think Northbay urgent care might be better but more busy.

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    Sutter Walk-In Care
    Sutter Walk-In Care
    Sutter Walk-In Care

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    Sutter Urgent Care - urgent_care - Updated May 2026

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