Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

The team at Magnolia is amazing! The caretakers took amazing care of my mom in law. From making…read moresure she has what she needs, stopping in just to say hi, and treating her just like she was their grandma. They truly care about the residents and the relationship with them. She has dietary restrictions and the cook had no problem with adjusting her meals, making sure she liked what she ate, and helped to keep her favorites on hand. The med techs have worked with us to be sure they understand exactly what is needed and when including keeping special eye drops refrigerated. Putting in eye gel is not an easy task, but they've done great! The Director and team always ask how she's doing and stop by to see her. We love Magnolia!

My auntie stays here and the care that she receives is top notch care! The staff takes very good…read morecare of her and are very helpful when it comes to things that she needs. Rarely leave reviews but I had to leave one for here! She loves the care and the staff for the care that she receives! Would do 6 stars if possible highly recommend

Our family has had an absolutely wonderful experience with Cogir of Vacaville. My grandmother moved…read morein this past October, and from day one, the staff has been nothing short of amazing. They are kind, attentive, and genuinely care about the residents--not just as individuals, but as family. What truly sets Cogir apart is the sense of community and the variety of activities offered. There is always something engaging going on, whether it's social events, games, or group activities that keep residents active, stimulated, and connected. It's comforting to know my grandmother is not only well cared for, but also happy, involved, and enjoying her days. The staff consistently goes above and beyond, creating a warm and welcoming environment. Communication has been excellent, and we always feel informed and reassured. Knowing that my grandmother is safe, supported, and thriving gives our entire family peace of mind. We are so grateful for the care and compassion shown at Cogir of Vacaville and would highly recommend this community to anyone looking for a senior living facility that truly prioritizes dignity, engagement, and quality of life.

What a beautiful community with awesome residents & employees! The grounds are absolutely…read morebeautiful

I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system

Joy and her staff took excellent care of my mom. My mom has multiple health issues, including lack…read moreof mobility, and Joy and her team patiently worked with her and I saw improvement in two weeks. Plus the care home is cozy, clean and comfortable. They keep a low number of residents which allows them to focus on the seniors. Home cooked meals as well! I strongly recommend A+ Right Time Care for your family member. Thank you, Joy, and thanks to your staff.

Joy and her staff at A+ Right Time Care provide the most excellent care to all of their residents…read more Residents are treated as valued members of the home always treated with both dignity and respect. My mom, 91, is very happy and content in the A+ home care environment. The staff listen to the residents wants/needs, then tayloring their individual care accordingly as appropriate. Routine, consistency, physical activity, and music are a part of daily life for both staff and residents. Nutritious meals are served at 7:30, 11:30, and 4:30 daily. I would highly recommend A+ Right care to anyone needing assisted living either respite/long term.

Working as a caregiver for Home Helpers Home Care has been wonderful. I love the team work. All the…read moreother caregivers I work with are great, I have worked for other agencies and NONE of them being as fun, helpful, respectful as Home Helpers of Napa. What I really like is that you are not thrown around to different people. If you are assigned to a person you are with that person, and you are always teamed up with another caregiver as an back up for you. Their are so many great things about working with Home Helpers Home Care. The Owner Serafina is great personable and caring person..

The head of the Napa office texted my brother condolances before I had the chance to call him…read moremyself. I find this very unprofessional.

Monica did an awesome job of finding a Memory Care/Assisted Living provider for my sister & brother…read morein law. She was available when needed & resposiv.

I was putting off trying to find a care home for my mom for the last six months. Prior to that,…read morealthough she had been declining, I could still communicate with her somewhat; push her around in a wheelchair, and watch her eat most of her food. However, from January 2025 on, it seemed like every two weeks, she would get worse dramatically. She wouldn't eat; she wouldn't take her pills - she was fading in front of me everyday, and I was powerless to stop the deterioration. She needed an around the clock care giver or be at a facility at all times for her well-being, but I didn't know where to start or what to look for. I didn't have grandparents that lived to an old age and my dad died when I was a teen, so this search was foreign. I called a few places, but I didn't know what to ask for and what I should be looking for in a place for my mom. A nurse gave me Nicole Fauss's number and immediately Nicole wanted to get a sense of who my mom is. From her thorough, yet sensitive and understanding, questioning, she deduced that my mom would do much better at a smaller residence. My mom had become almost completely aphasic and her recognition of English had vanished, leaving her with just a scant familiarity with rudimentary Mandarin - and even that was pretty infrequent. So Nicole started to comb the Bay Area for possible, suitable place. She sent me names, short descriptions of these homes and contact info. I revised other things I thought that would be important as this process was undertaking: distance, dietary needs, style of food, I even thought that my mom may feel a bit more comfortable with other people who were Asian and were also in need of memory care. With all these changes, Nicole adjusted her search and would promptly send me lists of places. She would call many of these places first so I didn't have to feel so awkward during my initial phone call. All that she did for my mom and me were far more than I had ever expected anyone to commit. I called, visited and they didn't feel right. Nicole did not push me to take any of these earlier places; she just continued to look for us. I called a place that was surprisingly close to my mom's apartment. It didn't check all the boxes, but it had other aspects that Nicole could sense would be valuable to my mom's health and my state of peace. Nicole's guidance and diligence have led us to this wonderful residence for my mom and has shown that this stage of my mom's life doesn't have to be so saturated with fear and sadness. The home is small. The caregiver to resident ratio is small. There is a pretty yard. The caregivers are not Mandarin speakers, but they listen and observe attentively. The caregivers make sure that the food meets my mom's picky needs as well as her nutritional requirements. They've also expanded my mom's palate as she now eats and drinks far more than she did a month ago. The place is also not a home  specifically for elderly, memory-care residents. Because of this diversity, the energy of the home is much higher than some of the other places I have seen. Being situated in this has helped my mom. She taps her feet to the Supremes coming out of the radio; smiles (she smiles often now) at the other residents on her floor; has meals with them and tries to talk to them. I have a better comprehension of what living with dignity is like. My mom is now in a place that feels like a home, because, quite frankly, it is a home.

Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!