I still stand behind everything I wrote in my previous review. My father continues to receive…read morecompassionate, loving care from the incredible nurses, CNAs, therapists, and physician at The Ranch. They know him, they genuinely care about him, and that means the world to our family. That said, I have two concerns that I hope management will address. The first is the decision to convert one of the rooms into a three-bed room. Quite honestly, it is simply too small. There isn't enough room for three patients, their visitors, wheelchairs, walkers, and the staff who need to care for them. The patient in the bed nearest the door has people constantly squeezing past, and visitors often have to step out of the way just so others can enter or leave. With three televisions competing for attention and conversations happening all around, the room often feels chaotic rather than restful. When a physician, nurse, therapist, or other staff member comes in to provide care or transport a patient to therapy, the room becomes so crowded family members often need to step out just so everyone can move safely. Maneuvering wheelchairs and walkers in such a confined space is difficult, and there is very little privacy for conversations about a patient's care. Even as visitors, we often find ourselves speaking in a low tone of voice because we don't want to disturb the other patients or interrupt their care. It creates a crowded, uncomfortable atmosphere that doesn't feel conducive to healing and, in my opinion, could become a safety issue if there were ever an emergency. My second concern is staffing. This is not a criticism of the staff themselves. Quite the opposite. They continue to be some of the kindest, most compassionate people we've ever met. My concern is that they appear to be carrying an impossible workload. They are constantly moving, always helping someone, and rarely seem to have a moment to breathe. It breaks my heart because these are exceptional caregivers, and I worry that they're being asked to do too much. I truly hope management recognizes that the people working here are this facility's greatest asset. Please don't stretch them so thin that they burn out, and please reconsider whether that three-bed room is really in the best interest of the patients. We remain grateful for the care our father receives, and we still recommend The Ranch. I hope management views this review in the spirit it's intended. We continue to trust The Ranch with our father's care, which is exactly why I'm taking the time to write this. These concerns aren't meant to criticize the outstanding staff--they're meant to help preserve the quality of care that makes this facility so special :)

The nursing staff at this facility are clearly overwhelmed, overworked, and experiencing burnout…read more Chronic understaffing and unreasonable patient-to-nurse ratios are putting an enormous amount of pressure on the nurses and compromising their ability to provide the quality care patients deserve. Management needs to take responsibility and take meaningful action to address the staffing issues instead of allowing nurses to continue carrying an unsafe and unrealistic workload. The high staff turnover is a clear indication that something needs to change. Nurses should not have to constantly work short-staffed, skip breaks, and struggle to meet every patient's needs because there are simply not enough staff. The nurses and patients deserve better. This facility urgently needs to improve staffing, workload distribution, and management support before the situation gets worse.

Bringing Gentiva to help me with my husband was the best experience I could have asked for…read more Everyone who cared for him was personable and professional, cared for my husband with respect and always spoke to him and myself with compassion. From the first time I called and spoke with staff to set up this added care to the last days I never met anyone who I disliked. Great job Gentiva please keep up the good work.

Gentiva home care has the most incompetent staff I have ever encountered. My grandmother broke her…read morewrist under their care, staff would leave to go to the car to smoke, staff would forget to feed my grandmother and would take naps on the clock. I feel sorry for anyone who has a family member under their care. We went through at least 8 different caregivers and they were all just as awful as the previous one. I would love to sue this company for their negligent staff. DO NOT HIRE THIS COMPANY.

My mother was close to death and I had no idea how to comfort her and make her transition easier as…read morethis was happening so fast. I googled Hospice and came across MD Choice that had some good reviews. I had no idea who I was calling but there had to have been some divine intervention pushing me to this call and this company. After a few questions I received a call from Dr De Leon who was the most compassionate and caring doctor I have come across. He sensed my immediate need, came straight out to the house, assessed my mother and went himself to the pharmacy to pick up the needed medications. He knew the urgency and took it upon himself to do all the footwork. He obtained the needed comfort medication, stabilized my mother and allowed my mother to pass peacefully all within a matter of hours from making that initial call. When she did pass that evening, he again, arranged for everything from the pronouncing to the calls according to the pre-arrangements. Without MD Choice and the connection with Dr De Leon, I don't know how I would have been able to handle the situation. His immediate response on a Sunday, his Taking control of the situation and quick actions made such a difference in the final few hours my mother had. If you find yourself in a situation like this and needing someone to help in this time, I highly recommend MD Choice and Dr De Leon. I am forever grateful to MD Choice and Dr De Leon for acting so quickly and with such caring and love in this terrible time of need. Thank you from the bottom of my heart and the hearts of my family.

My brother used MD Choice Hospice for only a week before he passed. But we're extremely happy we…read morechose them. Not only were they able to provide significantly more daily visits from their team of nurses and aids than the other options we considered, but they were incredibly responsive, efficient, and helpful with every question or request we had--and that includes their 24/7 on-call team. Cheryl, the RN Case Manager, in particular, was a godsend. It was a huge relief to be able to rely on them so thoroughly from day one. They delivered everything we needed within hours of getting the paperwork done; and both Cheryl and an aide were there for the last few hours my brother was alive--providing support and care. We really can't recommend them highly enough!

I have utilized their services now for the past 4 or so years. I have chronic pain and mobility…read moreissues as a result of spinal surgery. The team who have assisted me consist of Physical Therapy, Phlebotomy, and General Nursing. Their approach is professional, punctual, and friendly. I couldn't ask for more and have recommended them several times and get the same feedback as I have experienced.

The management team and their staff make you feel comfortable, were attentive and very focused on…read moremaking me heal properly. I definitely will be a repeat client in the future as the service provided was safe during these times of Covid. My progress during physical therapy improved as the planning and step by step guide was executed professionally. The customer service is exceptional! Thank you AtHome Healthcare Team.

I am in a skilled nursing facility. They have nurses from the registry. The last three nurses I had…read morein their facility were incompetent unkind and uncaring I do not recommend in fact if you have a choice go someplace else for a nurse.

I've been with NR since July 2020 and Love working with them. They're responsive and pleasant to…read moretalk/text with. I like them so much I've stopped doing regular nursing and just work for them now. You get to say yes or no to any job, can set your own pay scale, and never have to ask anyone for the day off. The freedom and flexibility is incredible. I honestly can't think why anyone would not do this. I have assignments that are appropriate to my skill set and if they ask you to do something you haven't done in awhile (or ever) they will teach you. (Pic line, catheter etc) I'm very happy here.

We have had Sanctuary Health visiting my husband for quite a while. We have been very pleased with…read morethe nurses visiting my husband. To name a few Brittany, Eliza, Louis and more. Their care and compassion was a joy to see. We did change to a different hospice mainly because we did not realize they also do hospice. I can wholeheartedly recommend them.

So grateful for these visiting angels. They are awesome. The care they gave my Dad was wonderful…read moreand the kind and professional advice helped us so much.

The people that actually show up, which was few, were ok. Just ok…read more Scheduling was horrible and when the people called it was normally for an appointment with less than 24hrs notice. Patients have lives so less than 24hrs is unacceptable. Called left a message stating that the nursing staff had not called in a period of over 2 weeks for a visit with no call back. This after major back surgery. It seems this "company" at least at this location just isn't very good. I literally just had a conversation and the "scheduler" was going to call me right back on his "personal" phone. Nope. Didn't call.

Don't waste your time with this org. Poorly managed. Sent someone to my house with no advance…read morenotice. My calls went unanswered. Much better to get a referral to a PT office that you can go to.

Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!