Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

Greatest care facility in Vacaville! My mom is here for a fractured pelvis - they do physical…read moretherapy every day, the food is great, staff is amazing and caring and we couldn't be happier w her progress!

My mother was recently put here to rehab from back injuries. I went to visit and check it out this…read morelast weekend and I am just THRILLED she landed here. Yes it is a bit older of a place but SO CLEAN and the decor throughout is just wonderful and fun. Lots of areas (also kept very well) to walk around and even a glider-swing on one of the patios that accomodates wheelchairs! So fun! Every person I encountered was patient and very nice. My mom's care team was very responsive to her needs. My mom will be there for a bit longer to recover so I'll have to update but from what I saw just over 2 days I am so thankful she is there and I would highly recommend it to anyone. I will note that the rooms are a bit small for 2 beds but the staff does everything they can to accommodate for visitors if there is more than 1 .... repeating that the rooms are clean! I even looked in corners.

Noticed an improvement in our mom's disposition within a couple of weeks of staying at Vacaville…read moreMemory Care. The staff were attentive. Tyler was one of her favorite staff member. Thankful that we were able to find this facility to help us care for our mom.

VMC's response makes very little sense. I understand that respite stays are offered on a…read morefirst-come, first-served basis, which is why I specifically asked about availability in the coming months. Your response suggests a lack of understanding of what a respite stay is and the purpose it serves. Families who rely on respite care often need to plan well in advance. While I am not asking you to guarantee availability, I am asking whether there is any upcoming anticipated availability so I can be the "first to be served" and can make informed plans.

We have been very happy with the care Cornerstone has provided for our grandfather. They have been…read moreattentive to his needs and the place is the best bang for your buck in terms of elderly care. The dining room could use a little extra work though but overall not bad.

Michelle who assisted us with the move in process was everything we needed when faced with the…read moredecision to move dad into assisted living. Not only was she professional but she was also always cheerful and inviting. She has been very welcoming to dad during his adjustment. Dad has only been here for a few months but everything has been going great, questions always answered and requests have been met. Dad is fairly younger than the majority with memory impairment but the staff really help make him feel at home. Maria, who tends to dad's apartment has been really good to him and someone he looks forward to seeing. Shelly, the administrator has also been very helpful and accommodating. Dad always mentions how clean and well kept the building is and that maintenance staff is always someone he can go to. Dad is not one to join in on activities right now but as an Activity Director myself, they do an amazing job with special events and a full, well rounded activity calendar. So far so good.

The team at Magnolia is amazing! The caretakers took amazing care of my mom in law. From making…read moresure she has what she needs, stopping in just to say hi, and treating her just like she was their grandma. They truly care about the residents and the relationship with them. She has dietary restrictions and the cook had no problem with adjusting her meals, making sure she liked what she ate, and helped to keep her favorites on hand. The med techs have worked with us to be sure they understand exactly what is needed and when including keeping special eye drops refrigerated. Putting in eye gel is not an easy task, but they've done great! The Director and team always ask how she's doing and stop by to see her. We love Magnolia!

My auntie stays here and the care that she receives is top notch care! The staff takes very good…read morecare of her and are very helpful when it comes to things that she needs. Rarely leave reviews but I had to leave one for here! She loves the care and the staff for the care that she receives! Would do 6 stars if possible highly recommend

I visited pretty often while my loved one was here and had a positive experience overall. The staff…read morewere kind and did their best to stay on top of things. I appreciated that they didn't ignore us when we had questions. It felt like a place where people genuinely care.

The nursing staff at this facility are clearly overwhelmed, overworked, and experiencing burnout…read more Chronic understaffing and unreasonable patient-to-nurse ratios are putting an enormous amount of pressure on the nurses and compromising their ability to provide the quality care patients deserve. Management needs to take responsibility and take meaningful action to address the staffing issues instead of allowing nurses to continue carrying an unsafe and unrealistic workload. The high staff turnover is a clear indication that something needs to change. Nurses should not have to constantly work short-staffed, skip breaks, and struggle to meet every patient's needs because there are simply not enough staff. The nurses and patients deserve better. This facility urgently needs to improve staffing, workload distribution, and management support before the situation gets worse.

Casa Palma Care Home is a residential care home in Fairfield. If you're like me, you probably…read moredidn't know anything about this wonderful alternative to a skilled nursing facility (SNF). Hanz and Amy Palma are Casa Palma, two of the most caring people I've ever met. But getting back to the difference between a SNF and a residential care home... A residential care home is a small board and care residence providing personalized care and 24-hour supervision. An RCFE (Residential Care Facility for the Elderly) license is a mandatory certification required by the California Department of Social Services to operate an assisted living facility. It ensures the facility meets state health, safety, and operational standards for elderly residents who cannot live independently. The home setting provided at Casa Palma is so refreshing, especially after being in so many sterile and uninviting SNFs. Their home is lovely, and so clean! My father has been through so much this past year (cancer, back surgery, major pain issues, immobility) and has been pretty much bedbound for many months. We tried caring for him in our home, but were unable to manage because of his special needs. Hans and Amy are caring and compassionate people, and provide the peace of mind families are searching for. To say Hans and Amy go above and beyond is an understatement. My father had to be admitted to the hospital early in the afternoon for what was later determined to be a UTI. It was about 8:00 pm when the hospital diagnosed the UTI. They would not keep him overnight, which was disconcerting for us. He was transported back to Casa Palma at midnight. Hans and Amy were right there to welcome him back. They spent time getting him a bite to eat, dressing him, putting him to bed... the transition was seamless. My father was very confused, but their kindness and caring helped to put him at ease. Hans and Amy kept us up to date on everything, frequently calling or texting us about any changes, even sending photos. There was never a time when I called or texted that they didn't respond within minutes. My father was on a lot of meds, a lot. Hans and Amy seamlessly kept track of them and administered all as prescribed, right on time each day. They would contact his doctor when meds were running low, even went to the the pharmacy to pick up the refills. My father has recently been relocated to Bakersfield to be with his brother and sister. Otherwise, he would still be in the exemplary care of Hans and Amy. I also want to acknowledge the staff at Casa Palma. Such caring people, especially Anna. She really clicked with my father. Casa Palma is a smaller, cozier setting with caring and compassionate caregivers. My family will never forget their kindness.

My grandfather stayed here at casa Palma care home in Fairfield for about 2.5 weeks. He'd been…read morebouncing around between hospitals and skilled nursing facilities, most of which were honestly not very helpful or nice places for him to spend any time. When he was here I felt like we could all relax and he was able to feel more like at home so he could heal. The staff and owners were wonderful, caring and knowledge people. They were wonderful to my grandfather and to us when we visited. The home was always clean and well maintained and is not overtly religious, which many of the home we looked at were. As most of our family are secular and not religious this was very important for comfortability. The home has individual rooms and access to both front and back yard outdoor spaces. It's also relatively centrally located in Fairfield so we could grab any items he needed or wanted before our visits. I'd definitely recommend this care home to anyone. It was the only place that felt comfortable to my family and I.