Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!

We have been very happy with the care Cornerstone has provided for our grandfather. They have been…read moreattentive to his needs and the place is the best bang for your buck in terms of elderly care. The dining room could use a little extra work though but overall not bad.

Michelle who assisted us with the move in process was everything we needed when faced with the…read moredecision to move dad into assisted living. Not only was she professional but she was also always cheerful and inviting. She has been very welcoming to dad during his adjustment. Dad has only been here for a few months but everything has been going great, questions always answered and requests have been met. Dad is fairly younger than the majority with memory impairment but the staff really help make him feel at home. Maria, who tends to dad's apartment has been really good to him and someone he looks forward to seeing. Shelly, the administrator has also been very helpful and accommodating. Dad always mentions how clean and well kept the building is and that maintenance staff is always someone he can go to. Dad is not one to join in on activities right now but as an Activity Director myself, they do an amazing job with special events and a full, well rounded activity calendar. So far so good.

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

Casa Palma Care Home is a residential care home in Fairfield. If you're like me, you probably…read moredidn't know anything about this wonderful alternative to a skilled nursing facility (SNF). Hanz and Amy Palma are Casa Palma, two of the most caring people I've ever met. But getting back to the difference between a SNF and a residential care home... A residential care home is a small board and care residence providing personalized care and 24-hour supervision. An RCFE (Residential Care Facility for the Elderly) license is a mandatory certification required by the California Department of Social Services to operate an assisted living facility. It ensures the facility meets state health, safety, and operational standards for elderly residents who cannot live independently. The home setting provided at Casa Palma is so refreshing, especially after being in so many sterile and uninviting SNFs. Their home is lovely, and so clean! My father has been through so much this past year (cancer, back surgery, major pain issues, immobility) and has been pretty much bedbound for many months. We tried caring for him in our home, but were unable to manage because of his special needs. Hans and Amy are caring and compassionate people, and provide the peace of mind families are searching for. To say Hans and Amy go above and beyond is an understatement. My father had to be admitted to the hospital early in the afternoon for what was later determined to be a UTI. It was about 8:00 pm when the hospital diagnosed the UTI. They would not keep him overnight, which was disconcerting for us. He was transported back to Casa Palma at midnight. Hans and Amy were right there to welcome him back. They spent time getting him a bite to eat, dressing him, putting him to bed... the transition was seamless. My father was very confused, but their kindness and caring helped to put him at ease. Hans and Amy kept us up to date on everything, frequently calling or texting us about any changes, even sending photos. There was never a time when I called or texted that they didn't respond within minutes. My father was on a lot of meds, a lot. Hans and Amy seamlessly kept track of them and administered all as prescribed, right on time each day. They would contact his doctor when meds were running low, even went to the the pharmacy to pick up the refills. My father has recently been relocated to Bakersfield to be with his brother and sister. Otherwise, he would still be in the exemplary care of Hans and Amy. I also want to acknowledge the staff at Casa Palma. Such caring people, especially Anna. She really clicked with my father. Casa Palma is a smaller, cozier setting with caring and compassionate caregivers. My family will never forget their kindness.

My grandfather stayed here at casa Palma care home in Fairfield for about 2.5 weeks. He'd been…read morebouncing around between hospitals and skilled nursing facilities, most of which were honestly not very helpful or nice places for him to spend any time. When he was here I felt like we could all relax and he was able to feel more like at home so he could heal. The staff and owners were wonderful, caring and knowledge people. They were wonderful to my grandfather and to us when we visited. The home was always clean and well maintained and is not overtly religious, which many of the home we looked at were. As most of our family are secular and not religious this was very important for comfortability. The home has individual rooms and access to both front and back yard outdoor spaces. It's also relatively centrally located in Fairfield so we could grab any items he needed or wanted before our visits. I'd definitely recommend this care home to anyone. It was the only place that felt comfortable to my family and I.

Noticed an improvement in our mom's disposition within a couple of weeks of staying at Vacaville…read moreMemory Care. The staff were attentive. Tyler was one of her favorite staff member. Thankful that we were able to find this facility to help us care for our mom.

VMC's response makes very little sense. I understand that respite stays are offered on a…read morefirst-come, first-served basis, which is why I specifically asked about availability in the coming months. Your response suggests a lack of understanding of what a respite stay is and the purpose it serves. Families who rely on respite care often need to plan well in advance. While I am not asking you to guarantee availability, I am asking whether there is any upcoming anticipated availability so I can be the "first to be served" and can make informed plans.

I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system

Great family own and operated care home. They really care for their clients and go above and…read morebeyond. The aesthetics are pretty dated but so are the clients!

Really cozy retirement home in a lovely setting. About 10 minute drive from downtown Napa, yet out…read morein the country surrounded by hills and pastures (filled with goats, sheep and llamas!). My friend who moved in here has a lovely room with a huge window with a view of the hills. He says the food is good. All the care staff are friendly and attentive, and the man who runs the place is terrific. His adult son also works here as head of maintenance. This is a long-time family run business, handed down from father to son through generations: very cozy with a down-home atmosphere. Furnishings are not fancy, but that doesn't matter. There's a couple of cute resident dogs who add to the homey atmosphere. There's a good vibe here and my friend (in his 80s with multiple chronic health issues) is well taken care of. I love visiting him there.

We are so grateful to have found Greenhills Care Home. Our Dad has been in a couple of care homes…read moreand none can compare to the care and cleanliness of Greenhills. Kam and her staff are so caring and understanding. They have done everything to keep themselves and the residents safe during the pandemic. We receive frequent updates and appreciate the transparency with our dad's progress. We see first hand that our dad is in amazing hands with Kam and her team!

My godmother recently passed but was a resident of Greenhills for a few years…read more An excellent staff doing a challenging job. The facility has always been clean and friendly and residents happy. Cam was so attentive and compassionate during my family members transition. She was always beautifully cared for and I am so grateful Thank you to all the staff Paula