If you are looking for a doctor who is professional, caring, and so informative, making you feel…read morethat you and your reason for seeing her, matters...then look no further! Dr Ansari is the reason I switched to Dignity! Although, I have had to follow up with a call to her team a few times, I am convinced it is a processing, workflow issue that Dignity as well as my previous provider, needs to address, not De Ansari! If I had the power, I would make the "process" of referrals, documentation, follow up, etc. smoother via better training. Until then, I decided to be my own advocate in order to keep this wonderful doctor. Actually, It has gotten even better now that I have modified my expectations and do what I can to move things along... often with a reminder call, and patience.

Upon meeting Dr. Andari after a total thyroidectomy, we were so impressed by her demeanor and…read moreprofessionalism. She truly seemed to care and explained a treatment plan thoroughly. She assured us that the best way to reach her was via the Dignity Healthcare portal. We'll, it took over a week to get a response to a concern. It turned out she was out of office so that was a very good reason however, someone should have been responding in her absence. Then recently, we had a dire need for a prescription renewal. It. We had to resort to contacting another doctor to renew the thyroid medication as we were now completely out. It seems to be a lapse in commutation from the portal messages to the doctor and visa versa. We are greatly disappointed and pray this type of service does not happen to anyone else.

Best Dr. I've had in YEARs. She is very compassionate, and attentive. She takes her time with each…read moreappointment. You would never know whether she is super busy or having a slow day because I have never we felt rushed. She had the perfect bedside manner with a warm smile, kind eyes, an empathetic ear. In my recent experiences it's been hard to find good doctors so I got lucky with Dr Masley. I totally recommend her.

Such a wonderful doctor! She was so thorough understanding and gave me great advice! She always…read morewent out of her way to help me and makes me feel heard and cared for

I have asked and waited for two week for Referal to a specialist for hospice :-( my aunt passed…read morewaiting for a response

If it weren't for Dr. Aryal, I would have left Dignity/Mercy Midtown years ago. I came from…read moreWoodland Healthcare, leaving my primary care doctor of 20 years and the luxury of a small clinic (where you could injure your knee so badly you could barely walk and could see someone in orthopedics within a couple days, instead of the 6 weeks you have to wait at "Dignity"/ Mercy Midtown). But I digress...I was worried I wouldn't find a primary care doctor who I trusted as much as my former doctor. And then I met Dr. Aryal. I have never looked back. She is always responsive in addressing my health issues. When "Dignity" intercepts my email messages to her in the portal and tries to bury me in their bureaucracy, Dr. Aryal gets things back on track. She is an ethical physician who has treated me with the highest degree of care and compassion. My former doctor once walked out of our appointment when I showed up with a list of issues to address, but Dr. Aryal says "ok, so I will order blood work for this, prescribe this medication, and refer you to radiology. What else can I help you with?". She doesn't make me feel rushed, and she is an empathetic listener who asks questions. She is warm, genuine, kind, competent, and she knows how to navigate Mercy's ridiculous system. Dr. Aryal remembers to address me by the name I go by instead of my legal name (something that many doctors can't seem to do no matter how many times I ask them or how long [20 years] I've been their patient, which makes a good bedside manner seem impersonal). Addressing another user's post - I have several health issues including chronic pain. Dr. Aryal will suggest alternatives to drugs if she thinks the alternatives will be helpful to the patient, but she did not hesitate to prescribe me pain medication. Mercy Midtown also has a good pain management department Dr. Aryal referred me to. Additionally, Dignity called me to say "Dr. Aryal requires you to come in before she can refill your thyroid medication". When I told the caller that I had seen Dr. Aryal within the last two months and that I had recently had blood work to check my thyroid, I was told "Dr. Aryal says you need to come in." Dr. Aryal was upset when I told her this, saying that she had not said that, and that next time, I should email her and she will refill my prescription. That was the first of at least 4 falsehoods (that I'm aware of) that Dignity has told me over the phone - they try to make you comply with their policy and say it's something that your doctor said, when in fact, your doctor has no knowledge of it. This unethical practice is something that appalls Dr. Aryal and is greatly concerning to her. For this reason, I cannot imagine her lying about a patient, as the other reviewer stated, or exhibiting anything other than the highest ethical behavior.

Bad doctor. Doesn't do a thing. Not helpful. Dishonest. That about sums it up for my brief…read moreexperience with Dr. Aryal. She seemed nice at first. I presented with a long term injury and after telling me to do all the things I'd already done for the previous year, her answer was to rub almond oil on it. That was it. (Yes, I did try it. No, it didn't help.) It became clear she didn't actually believe I had an injury or any related pain at all. She would smile and nod and then just give me some advice that I'd already tried or tell me to get almond oil. As my issue got worse, I asked for some pain relief and she treated me like a pill popper (despite zero history). She witnessed by symptoms get worse (and in fact they were at their worst under her care) and seemed to just think I was lying to get drugs, so she didn't prescribe me anything except Advil. It was really traumatic and difficult to be navigating the system while being in constant, extreme pain, wanting to get healed, and to have to have a doctor be so dismissive and disrespectful. I left her practice and requested my records to transfer to a new doctor. I found that in my records she either lied or confused me with another patient because several of my chart notes were just wrong. She documented therapies she never gave me, and history that I did not present with. When I complained about this, she dismissed me from practice. So....didn't help me, treated me like a druggie, made my issue worse, and then kicked me out when I complained about the mistreatment. I don't recommend Dignity at all. Their management is not patient focused and encourages this type of behavior in their docs, with no oversight if a patient is harmed. But, if you get stuck going to Dignity, try another doctor.

This is my first year with Dr. Jain as my PCP through Hill Physicians HMO…read more This doctor is kind and friendly, you get the sense that she cares. Seems very knowledgeable and performs a thorough examination, better than I was usually receiving for an annual physical. She referred my for a first time colonoscopy due to my age. I probably never would have had this important test done if it had not been for her suggestion. She also referred my to an excellent dermatologist. You will not be disappointed choosing Dr. Jain if you want a caring, respectful physician who takes your health seriously.

I saw Dr . JAIN last week. Basically she needs to retire…read more If Dr Jain is not a gyno, then she should not be performing gynocologist stuff. She asked me if I had a gyno. I told her no. So why she did not refer me to a gyno the day I saw her.. When it comes to my health, I want a doctor to be rto take care of the results as soon as possible. Not a good doctor in my own opinion.

Dr Willis is the best doctor I have ever had. I am so sad that she is retiring…read more................... Will miss her greatly!!!!!!!!!

I have heard from a friend that uses this clinic that Dr. Willis did not retire, she was forced…read moreout. This clinic is apparently controlled by a family that has been unable to keep most of their staff. They have very high turnover rate. My friend is currently looking for a new doctor.

Dr. Flaningam is the best doctor! Dr. Flaningam diagnosed a few very rare issues I had. His…read moreknowledge, caring and ability to explain everything so I could make an intelligent decision on each medical issue was priceless! We always had a game plan, and many times he contacting specialists on my behalf. I thank god he was my doctor during some very trying times. Dr Flaningam gave me referrals for everything I was in need of. Dr. Flaningam has left Sutter and I can't tell you how much I miss him. Wherever Dr. Flaningam has gone I wish him all the best life has to offer. You are truly missed! Sutter replaced him with the worse doctor I've ever had.

Dr. Flaningam is the best physician I have ever had. He takes all the time in the world to chat…read morewith me about what is going on in my life and to get details on what brought me in. He is kind and is a great listener. We can get appointments when we need them and they are always on time. Sutter has "My Sutter" which is an on-line medical resource so you can see test results and reminders of what you need to have done for preventive measures, such as vaccines. Today my husband had lab work done in the morning and had the results and comments from Dr. F by late afternoon. When we got engaged my husband was happy that I too would become a patient of Dr. Flaningam after we got married, and I too am glad he is our doc. Angela and all the staff are great about responding to calls, keeping you informed and being prompt. Everyone is really nice, and care is excellent.

We were looking for a Primary Physician with Osteopathy training and education. My wife has not had…read morea primary physician since moving to California over 5 years ago. Her need was to find a physician that would refer her to specialists when necessary, listen well and provide caring, common sense treatment without the usual," this happens with age" attitude or mentality. Comments: Dr Quinto's staff was extremely courteous, both in person and on the telephone. The appointment was made one week from the date I called. The office waiting room was full, staff was exceptionally pleasant. She was seen within 10 minutes of the scheduled appointment time.(mid morning appointment) My Wife is very critical of western medicine, very hard to please when it comes to physicians. This is an exact description of her comments after seeing Dr Quinto. He is a very pleasant man. He listens well and asks numerous questions, felt that a referral to the best endocrinologist in the area would be wise. The best part of this experience is my wife wants Dr Quinto to be her Primary Physician now and in the future. She was very impressed with his common sense, non intimidating, professional approach to medicine. I certainly recommend Dr Quinto as will my wife.

Dr. Christian Reyna is the Best Doctor and a DO at that! Always attentive, informative,…read moreresponsive, intensely cares about his patients. This is rare. Richard Bowling PA, has been an asset to this office as well team members that stand out are Francisco and Shelby. Thanks to all of you for your genuine care.