Terrible service from customer service to doctors and management. The so called "Dr" Sharma and so…read morecalled "supervisor" Ada Meda, who tried to escalate the situation instead of making up for her and her staffs' mistake and provide a solution, will be held accountable to the fullest extent of law

Dr. Lerias never sent prescription to the pharmacy. Staff was unable to assist with getting…read moreprescription. Dr. Lerias sent a referral to a specialist over an hour away which was inconvenient. Turns out the specialist is not accepting new patients. It was a huge waste of time. Now I'm unable to get anyone on the phone from the referral department to get a new referral.

Just want to say how grateful I am for NorthBay and Anne Keith! I texted my doctor last night about…read morean issue that I was concerned about due to having open brain surgery a few years ago. I received a phone call first thing this morning from NorthBay to go over my concerns, I had a appointment within a hour and saw Annie, after going over my concerns and consulting with another Physician she set up a MRI for this afternoon. Solano Diagnostic was ready for me and I was out in a hour. Thankful for such wonderful caring people.

As a parent, all I want is for my daughter to receive the best care--and we absolutely love Dr. Z…read more She's been an amazing pediatrician, and I've always felt confident with her as my daughter's provider. But what breaks my heart is how unpleasant and unkind the staff has become. I don't know what's going on behind the scenes, but the woman who's been answering the phone lately is consistently rude, cold, and dismissive. It's exhausting and upsetting, especially when all I'm trying to do is make sure my child is taken care of. No parent should feel anxious or frustrated just trying to schedule an appointment. Every time I call or walk into the office, I brace myself for an unpleasant interaction--and that shouldn't be the case at a place that's supposed to provide care and compassion. I want to stay with this office because of Dr. Z, but the way the staff treats patients makes it hard to keep coming back. Please do better--for the sake of the families who trust you with their children.

A Life-Changing Experience with Dr. O'Connor…read more I have been a patient of Dr. O'Connor for many years, but I recently experienced firsthand why his specialization in back pain is so legendary. After a simple move--picking up a pair of pants--my back went out completely. I was in excruciating, incapacitating pain. While sitting offered some relief, the transition to standing was unbearable; it felt like my whole back was lighting up. I reached out to Dr. O'Connor, and he got me in quickly. Using his years of experience and specialized tools, he worked on my back--bending, twisting, and carefully adjusting my spine. After about an hour of his targeted treatment, the pain was simply gone. It was absolutely amazing. This isn't the first time he's saved me, but this lower back incident was the most severe. If you are suffering, you don't need to rely on painkillers or live in misery. Dr. O'Connor has a plan for relief. He is a true blessing, and I cannot recommend him highly enough!

I have just switched insurance and Dr. O'Connor was assigned as my primary care physician. I made…read morean appointment due to having what felt like a sinus infection. He gave explained everything in detail and really listened to me. I'll just say that my left sinus has felt closed up and just wrong for years. Other doctors would say allergies and just flush it while Dr. O'Connor gave me a way to flush my nose that no other doctor would have done. Along with antibiotics my left sinus cavity hasn't felt this great in years. I feel normal again. He is also treating my high blood pressure, cholesterol and figured out that I have a certain type of anxiety that can be lessened with medication to help with lowering my stress and actually sleep better. I have never had a Doctor like this. Most doctors seem to follow what all the other doctors are doing. Dr. O'Connor actually thinks for himself.

I don't see the doctor a lot, so usually when I go in I have something wrong with me. In every…read morecase, when going to see Dr. Newman, he has done exactly what he needed to do to resolve my issue. For several reasons, at this point, I need to go back to Kaiser, which he isn't a part of, so unfortunately, he won't be my primary care Doctor anymore. It's the only thing I regret about leaving Northbay. I feel like he cares about his patients. He's been a doctor long enough to have seen a lot things, so he usually knows what to do. Or at least he did in my case.

I really like Dr. Newman. I don't like doctors or hospitals but he is pretty good. He is my primary…read morecare doctor and its always straight to business when I see him, which is nice since I don't really want to be there. He often has a scribe with him who takes note during my visits so he pays really good attention when we discuss my issues. I feel like he always addresses my issues and when I leave I always have a plan of action and understand whats happening. One time, I was walking down the hall back to leave and he heard me cough and asked me if I wanted him to "take a look at that." I honestly feel like he cares about my health way more then I do.

As hard as it is to get a primary doctor in the Sutter system Dr. Gold is great. Easy to talk to…read moreand works with you.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

A portrait of everything that is wrong with the medical field…read more Their handling of records and office management is repulsive. There are always 10 reasons why they cannot help you and there is never an easy solution. My wife has an auto-immune disease and needed a referral to another doctor to get screened for what may have been cancer. This is the kind of straight forward task that Dr. Naik's office has extreme difficulty with. There is not sense of urgency. Two months later, still no referral, and we are switching Doctors. They're now holding our medical records hostage which is very professional.

I have to write about how caring Aimee Paulson is helping my family and me. Aimee Paulson cares…read morevery much about my medical illness, and always has the best Care gets me better. The front office is run by a woman named Robin. Robin always I get everything I need, to feel better. I would be lost without the care I get from Aimee and Robin. I highly recommend the care this doctor's office has to offer.

He is a very kind and nice Dr. Very experienced, and responsible! Highly recommended!read more

Staff in the front, the M.A. and the Doctor who seen and cared for my daughter were all so great…read moreand amazing! My daughter came in for a toothache and she was well taken care of from start to finish!

I had to take my son here for a last minute sports physical. The staff was amazing and everything…read morewent smoothly and quickly.

Good dr, bad MA. Cant reach doc by email, just tell you to make appt. Ruined by corporate medicine.read more

They don't answer the phone. It take's multiple times of trying to contract them over weeks to get…read moreahold of them. No email, just call. Dr Anne Chen is the sweetest doctor I've ever had, but getting ahold of them can be hard