They know how to care for their patients. It's effective, efficient, and they care…read more One of the best in the business of patient responsibilities.

First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

I saw her this morning after two years of hip pain. I can't believe my leg feels better my hip…read moremoves better too. I did not realize my leg was numb a bit, but after my visit I realized my leg had been a bit numb and I feel sensations I haven't felt in a long time. I have never failed at Physical Therapy before, but the last two years no progress. My hip feels so much better. I felt when she broke through my issues with tight fascia. All my Doctors didn't know why my hip was locking up and my glute muscles hurt. so many labels like periformis Syndrome and SI issues. Turns out my body just need fascia released. Angela is one of those rare Drs who listen close and fixes the problem..No surgery no medication!! I highly recommend you see her if you're chasing a muscle pain.

Excellent doctor, caring, very skilled. Often accompanied by students. She treated me at…read moreNorthBay.. one of the best.

Dr. Lopez is amazing! Thoroughly listens to concerns and collaborates on a medical plan.read more

I'm so Blessed for the entire staff at Northbay Cancer Center. The staff feels like family and that…read moreis wonderful when you feel alone while battling for your life. The Infusion team always makes sure that I'm comfortable and the treatment I get is better than the treatment I receive at a spa retreat ( when I had money to go). Maricel Roblez is a KEY factor to my living this long and helping to make me more comfortable. I'm Grateful to Northbay for my wonderful doctors. I still have more of my doctors to write Yelp reviews for. God Bless and thanks.

I am so happy that I found a new Doctor. I really liked Dr. Singh. I felt she took her time with me…read moreand really cared. Thank you for taking your time with me.

Dr Singh is one of the most caring doctors I have ever had, and at 85 I have had a few. She is…read moresincere and loving in her concerns for her patients. She listens well, she is completely focused on reading your chart and ordering tests to keep up on general health. I highly recommend her for anyone's health care.

This is a nice office and because its a small practice the wait time to be seen is usually very…read moreshort. The front staff is great, all the ladies who work the desk always greet you with a smile and make sure to make your visit as seemless as possible. My doctor is Cynthia Lim...she is really down to earth, throughly gives time and attention to her patients so I come out feeling better then when I intially came in.

Been going here since I was a kid. Dr. Steve Lim is a fantastic doctor, and I trust him. I live in…read morethe East Bay now, and I think it's worth the drive over the bridge for my yearly check up. Highly recommend. The front office staff is friendly and almost familial.

I'm not sure why the rating here is low. Service is excellent and the staff is friendly. From…read moreradiology to surgery...all amazing. The oncology department is topnotch. The nurses' professionalism, standard of care and compassion is second to none. The doctors are honest and patient in answering all questions. This is not your standard hospital. This is a military hospital where the staff works hard here despite other competing priorities such as military obligations. They also worked during shutdowns. Definitely an all star health care facility.

Extremely Disappointing Experience With the LASIK Department…read more I am extremely disappointed with the way my LASIK surgery process was handled. As a soldier, I understand that medical procedures have strict eligibility requirements and that a patient can ultimately be found ineligible. What I do not understand is the way this situation was communicated and handled from beginning to end. Prior to my appointment, I was informed that the slight deviation in my eye could potentially result in disqualification. I understood that this was a possibility and was prepared for the procedure to be denied if the medical evaluation determined that I was not a candidate. However, after traveling approximately seven hours to the facility based on being told that my surgical packet had been approved, I was given a completely different explanation. Upon arrival, I was told that the deviation was not simply a potential disqualifying factor--it was apparently too severe for them to operate on. I was then informed that I would never be able to have eye surgery. That is an extremely significant conclusion to give a patient, especially after previously communicating something substantially different. If the condition was severe enough to make me permanently ineligible for eye surgery, that should have been clearly communicated before I was told my packet was approved and before I made a seven-hour trip. The only additional communication I received was an abrupt phone call from an optometrist who identified herself as Ms. Wang. The only instruction I was given was essentially, "Stop rubbing your eyes." I was not provided with a clear explanation of what had changed, why my previous information was different, or why I was suddenly being considered permanently ineligible. What was particularly frustrating was that the surgeon would not even speak with me directly to explain the decision. Instead, I was left dealing with an individual who was extremely argumentative and disrespectful in the way they communicated with me. Rather than treating me like a patient who was simply asking legitimate questions about a major medical decision, I was spoken to in a condescending manner, almost as if I did not understand the most basic concepts being discussed. I was not asking anyone to perform a procedure that was medically unsafe. I was asking for a reasonable explanation of why I was previously told my packet was approved, why the determination changed upon arrival, and why I was now being told that I could never have eye surgery. Those are completely reasonable questions for a patient to ask. The seven-hour drive made the situation even more unacceptable. This was not a minor inconvenience. I spent significant time, fuel, and effort traveling based on information provided to me by the department. If there were unresolved medical concerns that could result in permanent disqualification, those concerns should have been addressed before I was told I was approved and instructed to report for surgery. The biggest issue here is not that I was ultimately found to be a poor candidate for surgery. Medical professionals have every right to determine that a procedure is unsafe. The issue is the lack of consistent communication, the apparent change in explanation, the absence of a meaningful solution, and the disrespectful manner in which my questions were handled. I would strongly encourage the LASIK department to reevaluate how it communicates surgical approvals and disqualifications to soldiers. Patients deserve accurate information before traveling significant distances, and they deserve to have major medical decisions explained to them by qualified medical professionals--not dismissed, talked down to, or left without answers

First time visiting this clinic due to a referral from an emergency room visit. Plenty of parking…read morewhen arrived very early in the morning. The front entrance has a security/ front desk that provided exact location of the clinic because its a big building and I looks like its easy to get lost in there in my opinion. Typical waiting even with an appointment. Clinic looks new, neat and clean. Good customer service from front desk person. Looks like a fast paced busy clinic based on the people in the waiting area. There is a small tv but is off, it would be nice if there is a big tv or multiple tvs so people won't get bored waiting. We were called around 7:20 for a 7:00 appointment. During our brief visit, Dr Kofoed was pleasant, calm, not rushing, showed the photo of the xray and able to explain everything we need to know. I was able to schedule the next follow up appointment and will update the next experience based on that.

I saw Dr.Kofoed for evaluation of a lump on my ring finger. He was very thorough, carefully…read moreexplained my options and let me make the decision as to what I wanted to do. He is a very kind and caring man who takes his time and is very clear in his explanations. It was a pleasure to work with him, and I will likely go back to have the finger taken care of if it doesn't clear up. I highly recommend him as a kind of doctor that we're all looking for. His office staff was also very helpful and pleasurable to work with.

Good dr, bad MA. Cant reach doc by email, just tell you to make appt. Ruined by corporate medicine.read more

They don't answer the phone. It take's multiple times of trying to contract them over weeks to get…read moreahold of them. No email, just call. Dr Anne Chen is the sweetest doctor I've ever had, but getting ahold of them can be hard