Called citra for a quote and Tanya was able to help answer a lot of questions regarding services…read moreand recommendations. She was wonderful and very knowledgeable! Real down to earth company and staff. Highly recommend them!

5 stars- Highly Recommended…read more We used Citra Pest Control to deal with a rat problem in our attic. I had already tried traps and bait myself, but nothing was working, so I gave Citra a call. Abraham came out and was great--very knowledgeable, professional, and easy to work with. We set some additional traps, but more importantly, he figured out the real issue and recommended sealing the vents near our crawlspace to keep the rats from coming back. They were responsive, reasonably priced, and effective. Overall, a really good experience. I'd definitely recommend Citra Pest Control!

It's been a loooong time since I've left a review at all but had to come back and update this. I'm…read morestill happy with my service! I've even started having EcoPro take care of my parents' house so they don't have to worry about the pests. Recently I've been working with Justin to coordinate appointments and he got my set up for their initial service. Summer months are particularly hard for us but Justin's always so nice about it & does a great job when he comes out to see us. Most of the time we see Steven for our service and his time estimates for arrival are pretty much spot on! I appreciate his punctuality and he's always got a smile on his face. He also listens to our concerns and zones in on those areas for us. Their job is not the most glamorous but you wouldn't be able to tell because of their level of service and friendliness. I would most definitely still recommend them for any pest control service you need!

Always quick to respond to an emergency situation. Our house became over run with ants and we…read moreneeded a quick turn around. Thanks for always being there to help us

We were extremely pleased with the services provided by Rodent Control. Mario, Field Operations,…read moredid a complete inspection of our house and garage. Took many photos to show us the rodent problem we had and proposal to eradicate the problem. They covered all entry areas. Cleaned and sanitized crawl space and attic. Vacuumed all the nesting areas and set traps to catch any rodents in the future. A one year guarantee is peace of mind. His crew of Sonia, Betsy, Oscar and Arturo worked until the job was completed. They were very thorough, professional and skilled in completing the eradication. I can't recommend them enough.

Sorry, this report is from about a year ago. I meant to post it back then, but I completely forgot…read more We started hearing animals running around in our attic. One day, there was an extremely loud noise coming from the water heater closet. When we checked, we found that the insulation board covering the attic access above the water heater had been broken through. The instruction manual attached to the water heater had been chewed into pieces, with shredded paper scattered all over the floor. It looked pretty alarming, so we immediately called Rodent Control Inc. When they arrived, they told us the damage had been caused by rats. They explained that there are two types of rats--small rats and large rats. After spending quite a bit of time inspecting the attic and taking several photos, they told us there was a large amount of rat droppings and rated the infestation as a 9 out of 10 in severity. They said it needed immediate attention. Their proposed solution was to seal all possible entry points around the crawl space and roof, remove the contaminated insulation, disinfect the attic, and charge us more than $5,700. Replacing the insulation would cost even more. The next day, we contacted another company, Ratting on Rodents, for a second opinion. They told us that the type of damage we described was much more consistent with squirrels than rats. Sure enough, they found a dying squirrel in the corner of the water heater closet and removed it. They then inspected the roof and discovered that the metal chimney cap had fallen off. They explained that the squirrel had most likely entered through the chimney. That same day, they replaced the chimney cap, sealed the opening above the water heater closet, and repaired six damaged crawl space vents around the exterior of the house. They also noted that the droppings in the attic did not appear to be fresh, but set traps in both the attic and the crawl space as a precaution. They returned one to two weeks later to inspect the traps and also provided a one-year warranty, promising to come back if any rodent issues reappeared. The total cost for everything was only $1,150. I have never heard anything since then. The problem is gone! Based on my experience, Rodent Control Inc. seems to excel at sales and customer service, but they were unable to accurately identify the root cause or recommend the appropriate solution. I would strongly encourage homeowners to get a second opinion before committing to an expensive proposal. In our case, another company solved the actual problem for about one-fifth of the cost. Good service is important, but accurate diagnosis and effective solutions are what ultimately matter.

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

These folks were among several who responded to my request on yelp about an insect I found in my…read morehome. While others were positive I was seeing a wingless subterranean termite, they identified the insect as harmless. Since I am nonetheless nervous about termites, I decided to take advantage of their free inspections, which is typical of the industry I believe. And a good thing. About a week later and just a couple days before they were to come over, there was a big deposit of Frasse in our bedroom. I took a picture and posed the question to Gemini and Meta AI, which both identified it as from dry wood termites. When Robert came, he did the same. Robert explained the immigration details well. Kept in touch. Fumigator who put tent on also was communicative. Does not appear that I received a call in advance from person who took tent off. Would have liked that. Overall, I am happy with the results so far. Well, at least I feel like they did the work and I am hopeful that I will not see any termite Frasse in the next three years, which is their guarantee. I would use them again for a fumigation.

Robert stopped by to do a free inspection and found no issues at the property. We appreciate their…read morehonesty and, if we ever have a need for termite control, we will surely give them a call.

6 years of great service, never missed a scheduled service, never an insect problem here!read more

We were having months long issues with ants that were entering through grout voids, under…read morebaseboards, etc. We tried Terro, which as worked for us before, as well as Advion ant gel. The ants seemed to like those baits and take them back to the colony, but just kept coming back. We lost our faith and patience in DIY-ing. Maybe it would have worked if we kept at it, but who knows? We called RPM because of reviews saying that they don't push subscription/recurring services as well as general high satisfaction levels. Everything was great. Easy to schedule an appointment (it was 1.5-2wks out, which was fine). Dustin was friendly, efficient, and happy to discuss the issue and my questions. And best of all, very few ants (like less than 10 total) throughout the house after they sprayed Termidor around the perimeter fence, foundation, and entries. While it didn't take a lot of time and I'm sure the chemicals weren't pricey, the cost considering the value delivered was very fair and reasonable. We'd do it 10/10 times again and we'll call RPM again for any future pest control issues.

This has been a great experience. From my reaching out on the web, to the scheduler and especially…read moreBrayan, our inspector, everything was first class. A few days after the inspection the crew came for the service. It was a big job and the crew was again, professional and clearly knowledgeable. Highly recommend.

I have been a customer of Planet Orange for several years at my home in Martinez. During the last…read more4+ years, I prefer, and always only ask for Jonathan Smith as my service technician. He is polite, knowledgeable, always takes the time to explain everything he is doing before and after a visit, and is so thorough, he can often spot problems before they even develop. Jonathan never rushes me and addresses all my questions and concerns with patience, often suggesting solutions between visits. He always goes the extra mile, and I appreciate his time, his care, and his efforts to ensure that my home is pest-free! The exceptional customer service Jonathan provides directly results in loyalty from your customers. I hope he is acknowledged as a valued asset to Planet Orange, and that he may continue to service my home for years to come!

Had massive ant problems, and they were driving us crazy, but the team came out quickly, treated…read morethe house thoroughly, and the ants disappeared within days. I'm very happy with the results and would definitely use them again. Highly recommend!

I've been a realtor for over 16 plus years and I have never come across a termite business so…read morenegligent and unethical in the real estate servicesZ I had a Presto pest control appointment at a property in Cupertino, CA. This home was to be listed at $3.5M and this home had possible active termite Infestation. The owners wanted to fix. 24 hours before the day of appointment , I explained to the Presto technician I couldn't make it to the property to meet him. I explained beforehand there's a lockbox and provided him the code. The Technician acknowledged. He technician did only an exterior walk through of the home and provided a $$$ unreasonable quote which was much higher than what I expected. I also realized the Presto technician NEVER did a walk through inside the home. I know this because there were no interior photos in the Presto quote and my lockbox showed no access for the key removal. In summary, I received an incomplete and a very high $$$$ quote from Presto. I went with another vendor who was much more realistic and reasonable and in line with the termite work. I explained this to owner Jim via phone call and followed up with emails afterwards . I still have our communication correspondences. Jim Rossi acknowledged and wanted to make it right. I explained to Jim I went with another termite company because I was very disappointed in his company's incomplete work and because I always have a second vendor on hand for any real estate services. I thought that was the end. A few days ago, I received a letter from a collection agency saying Presto was coming to collect $106 for the incomplete termite visitation. I explained to Jim Rossi that his organization was very unprofessional about all this but Jim didn't listen and proceeded to collection from my brokerage. I called the collection company and left a VM to explain but they agency never responded to resolve this outstanding amount. I asked Jim to drop this petty charge due to his ego being hurt or whatever and move on and make sure going forward his team does a more complete and thorough job with termite inspection especially for high end homes in Cupertino, CA.